What users are saying about

Adobe Experience Manager

Top Rated
147 Ratings

Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

IBM Digital Commerce

21 Ratings
Score 7.1 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for an integrated digital marketing team who works closely with digital agencies and IT
Nadia Sweeting, MS profile photo

IBM Digital Commerce

I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
Joel Ong profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.1
IBM Digital Commerce
Role-based user permissions
Adobe Experience Manager
8.1
IBM Digital Commerce

Platform & Infrastructure

Adobe Experience Manager
7.7
IBM Digital Commerce
API
Adobe Experience Manager
7.5
IBM Digital Commerce
Internationalization / multi-language
Adobe Experience Manager
7.9
IBM Digital Commerce

Web Content Creation

Adobe Experience Manager
7.1
IBM Digital Commerce
WYSIWYG editor
Adobe Experience Manager
8.3
IBM Digital Commerce
Code quality / cleanliness
Adobe Experience Manager
6.9
IBM Digital Commerce
Admin section
Adobe Experience Manager
7.2
IBM Digital Commerce
Page templates
Adobe Experience Manager
6.9
IBM Digital Commerce
Library of website themes
Adobe Experience Manager
5.8
IBM Digital Commerce
Mobile optimization / responsive design
Adobe Experience Manager
8.0
IBM Digital Commerce
Publishing workflow
Adobe Experience Manager
7.8
IBM Digital Commerce
Form generator
Adobe Experience Manager
6.0
IBM Digital Commerce

Web Content Management

Adobe Experience Manager
6.3
IBM Digital Commerce
Content taxonomy
Adobe Experience Manager
7.2
IBM Digital Commerce
SEO support
Adobe Experience Manager
6.9
IBM Digital Commerce
Bulk management
Adobe Experience Manager
5.4
IBM Digital Commerce
Availability / breadth of extensions
Adobe Experience Manager
6.5
IBM Digital Commerce
Community / comment management
Adobe Experience Manager
5.3
IBM Digital Commerce

Online Storefront

Adobe Experience Manager
IBM Digital Commerce
7.2
Product catalog & listings
Adobe Experience Manager
IBM Digital Commerce
8.5
Product management
Adobe Experience Manager
IBM Digital Commerce
7.5
Bulk product upload
Adobe Experience Manager
IBM Digital Commerce
9.0
Branding
Adobe Experience Manager
IBM Digital Commerce
7.5
Mobile storefront
Adobe Experience Manager
IBM Digital Commerce
6.0
Product variations
Adobe Experience Manager
IBM Digital Commerce
7.5
Website integration
Adobe Experience Manager
IBM Digital Commerce
8.5
Visual customization
Adobe Experience Manager
IBM Digital Commerce
7.5
CMS
Adobe Experience Manager
IBM Digital Commerce
3.0

Online Shopping Cart

Adobe Experience Manager
IBM Digital Commerce
8.7
Abandoned cart recovery
Adobe Experience Manager
IBM Digital Commerce
9.0
Checkout user experience
Adobe Experience Manager
IBM Digital Commerce
8.5

Online Payment System

Adobe Experience Manager
IBM Digital Commerce
7.5
eCommerce security
Adobe Experience Manager
IBM Digital Commerce
7.5

eCommerce Marketing

Adobe Experience Manager
IBM Digital Commerce
6.7
Promotions & discounts
Adobe Experience Manager
IBM Digital Commerce
7.0
Personalized recommendations
Adobe Experience Manager
IBM Digital Commerce
5.5
SEO
Adobe Experience Manager
IBM Digital Commerce
7.5

eCommerce Business Management

Adobe Experience Manager
IBM Digital Commerce
7.9
Multi-site management
Adobe Experience Manager
IBM Digital Commerce
8.5
Order processing
Adobe Experience Manager
IBM Digital Commerce
8.5
Inventory management
Adobe Experience Manager
IBM Digital Commerce
8.0
Shipping
Adobe Experience Manager
IBM Digital Commerce
7.0
Custom functionality
Adobe Experience Manager
IBM Digital Commerce
7.5

Pros

  • Handles huge content
  • Well managed content management system, easy to create and use custom templates and components.
  • User friendly interface for authors and developers.
  • Huge support with responsible mutimedia implementation
No photo available
  • Scalability. Since WebSphere Commerce is based on WebSphere Application Server, it's fully scalable just like WAS.
  • Support. Their support team is a pleasure to work with. They get back to you quickly and are knowledgeable of their product, so I learn a lot from them about things that are not covered in detail in their documentation.
  • Robust. The software is robust once it's up and running since it depends on WAS.
  • Sample store & sample data. It's really fast to get a store up and running based on the sample store & data they provided.
Joel Ong profile photo

Cons

  • Out of the box (OOTB) component customization should be more versatile. Many time extending/overlaying components are faster but tweaking OOTB components are cumbersome due to the way the jsps and code is handled.
  • Can increase performance with huge content.
No photo available
  • It still uses EJBs, need to move to latest technologies for persistance
  • Promotion module customizations needs to more easy
  • Grouping of products based on the shipping methods/shipping dates etc functionality needs to be added
No photo available

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
Adobe CQ has training classes that you can be in or watch to get a better understanding. They have some of the best customer support so if you run into any problems you can just contact them put a ticket in and they will fix it or work with you to fix the problem or issue you are running into.
No photo available
IBM Digital Commerce8.0
Based on 2 answers
We have the manpower resources to work in WebSphere Commerce. It is not very easy to get good WebSphere Commerce resources.
No photo available

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
IBM Digital Commerce8.0
Based on 1 answer
No answer on this topic is available.

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I've done numerous implementations using WordPress (a free open source CMS that many medium sized companies are leveraging) and found that it's really awkward for non-technical users. Adobe CQ is a much more friendly piece of software for managing large and varied pieces of content. However, if you just want a corporate blog, WordPress will definitely fill your needs.
Curtis Mortensen profile photo
Websphere commere efficient e-site model, contract based pricing, and efficient catalog filtering funtionality were the primary reasons to go for websphere commerce. It has good B2B functionalities available out of the box in WCS when compared to other e-commerce solutions where we need to do considerable of customization to implement these functionalities
No photo available

Return on Investment

  • As a developer, this question is a little difficult to answer, but all of our clients have been pleased with flexibility an Adobe CQ implementation gives them. Marketing teams can really shine and control their web presence without relying on slow tech teams to support them.
Curtis Mortensen profile photo
  • Performance/ highly scalable
  • Less down time
  • We process 100,000+ orders in a day during peak time
No photo available

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM Digital Commerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details