What users are saying about
18 Ratings
103 Ratings
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Score 8.3 out of 100
18 Ratings
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Score 9 out of 100

Likelihood to Recommend

Adobe Marketing Cloud

If you have a rather large budget and/or several clients to take advantage of the AMC, you would likely benefit from its all-in-one solutions. There are a myriad of excellent tools for digital marketing professionals to take advantage of within the suite, and creating a campaign becomes much more manageable for collaboration and execution through to reporting thanks to the suite's vertically integrated nature.
Jorden Beatty | TrustRadius Reviewer

Woobox

Woobox is a great promotion product to use, especially if you are looking to cut costs. Woobox offers affordable options for those looking to run contests and sweepstakes. Our company is on an enterprise plan so we had to invest a few months to figure out a model that would work for us. Woobox was helpful in our transition to their platform. Woobox offers robust reporting as well which is important for all aspects of our business.
Jill Dickert | TrustRadius Reviewer

Pros

Adobe Marketing Cloud

  • Content Analysis - Between the Pages report and the participation metrics which show what percentage of conversions a page was involved with, you get an excellent analysis of what content is important and effective, and what is not. With the ability to add up to ten metrics side by side, drill downs, and power tools like Ad Hoc Analysis, you will know exactly where you need better content.
  • Pathing - Adobe Analytics captures every single path of every single visit of every single visitor and puts it at your fingertips. There are tools to aggregate common paths so you find out how frequent they are, lots of good page flow reports, and tools to pick out specific paths that will keep you from being overwhelmed. This has been absolutely invaluable to us as we have learned about how our customers are using our sites and which paths are leading to exits rather than converions.
  • Customization - There are so many custom metrics and dimensions you can add and you can create segments based on all of them, along with the out of the box metrics and dimensions. You truly get an implementation that is specific to your company, your needs, your strategy, and your site.
Gitai Ben-Ammi | TrustRadius Reviewer

Woobox

  • Woobox provides a very simple way for users to run contests
  • I have used other contest generators in the past and Woobox is by far the easiest and least time consuming as the rest.
  • It provides many different types of contests to choose from
  • It is very inexpensive to use for a personal company.
Amanda Baggot | TrustRadius Reviewer

Cons

Adobe Marketing Cloud

  • Customer services could be improved for smaller clients. Adobe Marketing Cloud provides great support for most of its customers, however, it may not work well enough for smaller engagements.
  • Adobe could offer multiple price options based on the usage, which is missing at the moment.
Anonymous | TrustRadius Reviewer

Woobox

  • I had a few issues regarding multiple Facebook pages and access in which I had to log-out and in to access my account. Support was very good, but I wish they could figure out how to access all accounts with one password or Facebook account.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Marketing Cloud

Adobe Marketing Cloud 6.5
Based on 2 answers
Although a powerful tool, Google Analytics has been catching up in capabilities and is much simpler to use.As analytics move to the spotlight, more sections in a company want to have access to it. However, creating straightforward reports/dashboards and sharing them with different groups is not a strength of Adobe Marketing Cloud.
Rodrigo Domingues | TrustRadius Reviewer

Woobox

Woobox 9.2
Based on 6 answers
I constantly use the product and they are continually evolving and developing new tools. The customer service is also US based and very efficient to address issues or questions.
Amos Orr | TrustRadius Reviewer

Usability

Adobe Marketing Cloud

No score
No answers yet
No answers on this topic

Woobox

Woobox 7.9
Based on 2 answers
It is very intuitive and provides all necessary fields to begin promotions even if you have no graphic or programming skills
Amos Orr | TrustRadius Reviewer

Reliability and Availability

Adobe Marketing Cloud

No score
No answers yet
No answers on this topic

Woobox

Woobox 8.9
Based on 2 answers
I have never noticed it down.
Amos Orr | TrustRadius Reviewer

Performance

Adobe Marketing Cloud

No score
No answers yet
No answers on this topic

Woobox

Woobox 8.5
Based on 2 answers
It is very fast. The only thing that has taking any sort of time is when it imports photos or videos from platforms such as Instagram or Twitter. But this is more due to refresh rates than the actual program.
Amos Orr | TrustRadius Reviewer

Support Rating

Adobe Marketing Cloud

Adobe Marketing Cloud 9.0
Based on 1 answer
Adobe Marketing Cloud has provided us excellent customer service. We found the team very professional and easy to deal with from our first inquiry through integration/setup. Whenever we have had any sort of question or issue they have provided us with great answers and service in a very timely manner.
Anonymous | TrustRadius Reviewer

Woobox

Woobox 8.4
Based on 2 answers
They have always answered the phone in person and been able to answer question or resolve issues same day. Not open 24 hrs.
Amos Orr | TrustRadius Reviewer

Implementation Rating

Adobe Marketing Cloud

No score
No answers yet
No answers on this topic

Woobox

Woobox 8.4
Based on 2 answers
Easy to integrate with existing Facebook account.
Valerie Gleaton | TrustRadius Reviewer

Alternatives Considered

Adobe Marketing Cloud

In comparison to other services, Adobe is particularly robust, and the platform is better suited to customers with a high level of maturity in the digital environment, who need a platform to overcome and solve day-to-day problems.
Luiz Lai | TrustRadius Reviewer

Woobox

We previously used Second Street for our promotions needs. Unfortunately we needed to cut costs and we weren't generating enough revenue to make the partnership work for us.Second Street was great to work with as we had a dedicated account manager who helped with sales and editorial training. Our account manager also sent examples and exciting ideas for us to share with our sales teams to help drive sales.Second Street also had a database of sweepstakes and quizzes that were already set up which helped with idea generation as well as campaign execution.At the end of the day, we needed to cut costs and Woobox was a more affordable option for our company. Woobox was very helpful in our transition and getting everything set up to accommodate our various business units. Woobox is a trusted platform among many companies for contests and promotions and could meet our immediate needs.
Jill Dickert | TrustRadius Reviewer

Return on Investment

Adobe Marketing Cloud

  • The conversion rate on our targeted emails has risen since we started with Adobe Marketing Cloud.
  • Initially, the ROI was low as the implementation costs were high from a dollar perspective as well as a man hour cost from our end.
  • We are able to directly see how each campaign performs and how we can tweak them based on the data provided by Adobe Marketing Cloud.
Anonymous | TrustRadius Reviewer

Woobox

  • Woobox creates an easy way for consumers to enter. It is not complicated therefore more people enter
  • We used woobox for a second contest that we did not use it in the first one and we got double the entries
Amanda Baggot | TrustRadius Reviewer

Pricing Details

Adobe Marketing Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Woobox

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

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