What users are saying about
30 Ratings
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Score 6.9 out of 101
11 Ratings
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Score 9 out of 101

Likelihood to Recommend

ADP ezLaborManager

[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
Lucy Franco Andrade profile photo

BigTime Software

For a small business, BigTime is economical and robust enough to handle all our accounting needs. It is extremely customizable, but not 100%. As they continue to add features and functions through user feedback, larger companies or companies that need to be able to completely customize actions such as invoices and reporting may not see BigTime as useful. We've had great success in BigTime as it relates to time tracking, budget tracking, invoicing, and reporting. We love it!
Bobak Tehrany, P.E., PTOE profile photo

Pros

ADP ezLaborManager

  • Employees enjoy the 24/7 access to their timecards, pay stub, annual statements, and accruals.
  • Managers now have up to date information to review attendance as often as they like.
  • Payroll has been able to eliminate many manual internal processes as a result.
  • Time off reports are easily accessible.
  • Manual calculations are eliminated thus ensuring a more accurate payroll for hours worked, overtime, and benefit usage.
Lucy Franco Andrade profile photo

BigTime Software

  • BigTime IQ allows us to dive deeper into the capabilities of the software and further customize the platform for our needs.
  • The BigTime IQ is extremely extensive and provides a wealth of knowledge.
Bobak Tehrany, P.E., PTOE profile photo

Cons

ADP ezLaborManager

  • Reporting always seems to be difficult and not as user friendly as it should be. We have had to compensate for such by providing more mgt support ourselves or create the reports ourselves.
  • There have been some internal procedures that ADP has not been able to accomodate causing us to still have some manual procedures.
  • Lack of support and communication during the implementation stage and did not meet the expectations of what our sales person promised.
  • ADP ACA product was very manual and support for it were not knowledgeable as would be expected.
  • Time off feature should provide alerts or not allow time off to go into the negatives. This is not an exception.
Lucy Franco Andrade profile photo

BigTime Software

  • We don't use the invoicing portion of the program. This causes the Work In Progress to keep mounting and isn't gauged correctly.
Jessica London profile photo

Likelihood to Renew

ADP ezLaborManager

ADP ezLaborManager 8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade profile photo

BigTime Software

No score
No answers yet
No answers on this topic

Usability

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade profile photo

BigTime Software

No score
No answers yet
No answers on this topic

Support

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade profile photo

BigTime Software

No score
No answers yet
No answers on this topic

Online Training

ADP ezLaborManager

ADP ezLaborManager 8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade profile photo

BigTime Software

No score
No answers yet
No answers on this topic

Implementation

ADP ezLaborManager

ADP ezLaborManager 3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade profile photo

BigTime Software

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP ezLaborManager

It was the complete package. Resources & support were best in marketplace.
Ryan Husbands, MBA, CPA profile photo

BigTime Software

BigTime is much easier to use and available online and on mobile.
No photo available

Return on Investment

ADP ezLaborManager

  • Assisted in the control of cost in association to our outside staffing.
  • The system could better considering the cost.
Imelda Bedolla profile photo

BigTime Software

  • It has helped our agency improve profitability by tracking time spent on projects against projected times.
Tanner Walters profile photo

Pricing Details

ADP ezLaborManager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call

ADP ezLaborManager Editions & Modules

ADP ezLaborManager
Edition
ADP Time and Attendance
Call for details
ADP Workforce Now Essential Time
Call for details
Additional Pricing Details

BigTime Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

BigTime Software Editions & Modules

BigTime Software
Edition
Express
$101
Pro
$401
Premier
$301
1. User per Month
Additional Pricing Details

Add comparison