What users are saying about
27 Ratings
27 Ratings
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Score 6.6 out of 101
62 Ratings
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Score 6.8 out of 101

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Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

Paylocity Web Pay

It's a suitable platform if you're looking for a self-service portal for employees. Fairly easy to use, has all of the information they'll need. It does have SOME quality reporting options, but it does leave a lot to be desired. We've often found ourselves wondering why there isn't more customization for that particular area. If everything is functioning properly, requesting time off is easy for employees. It is not a 100% error-free platform (what is?), so you will have to deal with various issues along the way.
Erin Holm profile photo

Feature Rating Comparison

Human Resource Management

ADP Resource
Paylocity Web Pay
6.9
Employee demographic data
ADP Resource
Paylocity Web Pay
7.0
Employment history
ADP Resource
Paylocity Web Pay
7.3
Job profiles and administration
ADP Resource
Paylocity Web Pay
7.5
Workflow for transfers, promotions, pay raises, etc.
ADP Resource
Paylocity Web Pay
5.6
Organizational charting
ADP Resource
Paylocity Web Pay
6.6
Organization and location management
ADP Resource
Paylocity Web Pay
7.4
Compliance data (COBRA, OSHA, etc.)
ADP Resource
Paylocity Web Pay
6.7

Payroll Management

ADP Resource
Paylocity Web Pay
7.5
Pay calculation
ADP Resource
Paylocity Web Pay
7.9
Support for external payroll vendors
ADP Resource
Paylocity Web Pay
5.5
Benefit plan administration
ADP Resource
Paylocity Web Pay
7.6
Direct deposit files
ADP Resource
Paylocity Web Pay
8.9
Salary revision and increment management
ADP Resource
Paylocity Web Pay
7.4
Reimbursement management
ADP Resource
Paylocity Web Pay
7.5

Leave and Attendance Management

ADP Resource
Paylocity Web Pay
6.5
Approval workflow
ADP Resource
Paylocity Web Pay
8.0
Balance details
ADP Resource
Paylocity Web Pay
5.7
Annual carry-forward and encashment
ADP Resource
Paylocity Web Pay
5.7

Employee Self Service

ADP Resource
Paylocity Web Pay
7.9
View and generate pay and benefit information
ADP Resource
Paylocity Web Pay
8.9
Update personal information
ADP Resource
Paylocity Web Pay
8.7
View company policy documentation
ADP Resource
Paylocity Web Pay
7.7
Employee recognition
ADP Resource
Paylocity Web Pay
6.6
View job history
ADP Resource
Paylocity Web Pay
7.8

Asset Management

ADP Resource
Paylocity Web Pay
4.8
Tracking of all physical assets
ADP Resource
Paylocity Web Pay
4.8

HR Reporting

ADP Resource
Paylocity Web Pay
5.9
Report builder
ADP Resource
Paylocity Web Pay
6.1
Pre-built reports
ADP Resource
Paylocity Web Pay
6.5
Ability to combine HR data with external data
ADP Resource
Paylocity Web Pay
5.0

Onboarding

ADP Resource
Paylocity Web Pay
5.8
New hire portal
ADP Resource
Paylocity Web Pay
6.1
Manager tracking tools
ADP Resource
Paylocity Web Pay
5.5

Performance and Goals

ADP Resource
Paylocity Web Pay
7.9
Corporate goal setting
ADP Resource
Paylocity Web Pay
8.0
Individual goal setting
ADP Resource
Paylocity Web Pay
8.0
Line-of sight-visibility
ADP Resource
Paylocity Web Pay
8.0
Performance tracking
ADP Resource
Paylocity Web Pay
7.4

Performance Management

ADP Resource
Paylocity Web Pay
6.6
Performance plans
ADP Resource
Paylocity Web Pay
6.6
Performance improvement plans
ADP Resource
Paylocity Web Pay
6.0
Review status tracking
ADP Resource
Paylocity Web Pay
7.1
Review reminders
ADP Resource
Paylocity Web Pay
6.8
Multiple review frequency
ADP Resource
Paylocity Web Pay
6.4

Recruiting / ATS

ADP Resource
Paylocity Web Pay
4.0
Job Requisition Management
ADP Resource
Paylocity Web Pay
4.0
Company Website Posting
ADP Resource
Paylocity Web Pay
4.0
Applicant Tracking
ADP Resource
Paylocity Web Pay
4.0

Pros

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
No photo available
  • Time tracking and integrating with payroll - payroll can be done quickly.
  • The interface is user-friendly for employees. It can be a little overwhelming for new employees, but once they get used to where things are, it's nice to have so much information in one place.
  • During tax season, the digital W2/tax forms are easy to access.
  • Within the self-service portal, employees can acknowledge and congratulate one another. It's always great to have a platform to encourage fellow employees.
  • Does have a reporting dashboard that provides helpful, but basic reports.
  • Pricing is decent, compared to similar platforms.
Erin Holm profile photo

Cons

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
No photo available
  • Customer service - although you do get a dedicated rep, they seem to change quite a bit. Additionally, responses have not been timely for us. We often find ourselves continually reaching out. When we do reach someone, it seems we get a lot of "I can't help you now, but let me find someone who can and get back to you", then no one does. We've gone around and around on several issues.
  • It doesn't seem to be as customizable as it claims to be/should be. One tweak in the system and things seem to be thrown off. We've had issues, such as making pay rate changes, that seem to become bigger issues than necessary.
  • We've had trouble with features/links either moving or no longer being visible. We've had employees who have trouble submitting PTO because the link is not visible. When they log in at a future time, it's there. It has been an odd issue no one seems to be able to explain.
Erin Holm profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
Paylocity Web Pay9.2
Based on 6 answers
Ease of managers pulling reports and all around ease of program
Yolanda Dunleavy profile photo

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
Paylocity Web Pay10.0
Based on 2 answers
Up to date technology makes it easy to use for all levels of the organization
Amy Beausoleil profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Paylocity Web Pay9.0
Based on 1 answer
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
No photo available

Performance

No score
No answers yet
No answers on this topic
Paylocity Web Pay5.0
Based on 1 answer
It's so manual, not automated or intuitive.
Bonny O'Neill profile photo

Online Training

No score
No answers yet
No answers on this topic
Paylocity Web Pay10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy profile photo

Implementation

No score
No answers yet
No answers on this topic
Paylocity Web Pay10.0
Based on 1 answer
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy profile photo

Alternatives Considered

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo
Paylocity can't compare to these others. It's like comparing a broken down Honda to a brand new Lincoln
Shawn M. Henderson profile photo

Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • ROI on Reports - Schedule reports to run automatically, automatically populate OSHA documents.
  • ROI Timekeeping - Eliminate paper time card calculations and reduce errors/mistakes. Same goes for the Benefits portal - they have a feed that goes directly to the insurance carrier (no rekeying this info into their website). They also have a feed for the payroll deductions that uploads over night.
  • Positive impact on connecting employees to one central location for payroll, timekeeping, handbook, and Co communications. Would be nice to have the Co communications streaming through a monitor for production/manufacturing. They don't have computers in front of them, so logging into the system to read a Co communication is not ideal.
  • Soft Cost Saving with Improved Operation Dexterity – Streamlined process, elimination of manual spreadsheets and elimination of the hours spent compensating for current system limitations and lack of customer service to enable for Payroll and HR to focus on the valuable tasks for which they were hired to deliver bottom-line impact
  • Better customer service. You don't need to submit help desk tickets, you can actually pick up the phone and talk to someone! You not only have a dedicated Rep, but a dedicated team. If the Rep is away, someone from the team can answer your questions. All calls/e-mails are responded to the same day!
Amy Beausoleil profile photo

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paylocity Web Pay

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details