31 Reviews and Ratings
11 Reviews and Ratings
ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.Incentivized
I highly recommend Wagepoint, especially for start-up companies. Their fees are really cheap and the quality of their work is really good. They may have room for improvement on the reporting side, but given their flexibility, they can always find a way to help your organization. I definitely recommend Wagepoint.Incentivized
It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.I love that I can balance the payroll and send it knowing it is 100% correct.I can process payroll as late as 6pm and have it back the next day.I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.Incentivized
Manages payrollMaintains employee data--addresses, contact info, etc.Incentivized
The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits.When running reports, the process was very easy to make a mistake requiring multiple tries to get it correct.Incentivized
Reports need to be improve. You cannot customize your preferred report. Thus, manual reporting happens at times. But you can't complain on the cost.Flexibility on late notice of payroll processing. Lowering additional fees could help us.Need to ask clients for feedback on the use of system.Incentivized
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.Incentivized
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world Incentivized
ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us Incentivized
Wagepoint is great for our Canadian employees, as Gusto does not support multi-national workforces. However, Gusto provides a much more robust system with which you can manage employees salaries, healthcare benefits, and additional benefits. Gusto also provides ample data with which to evaluate costs, understand employees, and forecast future costs, which Wagepoint does not support.Incentivized
Definitely better customer service. When someone called in about their account, I was able to easily access the information and make any changes at a click of a button.Incentivized
Lower payroll administration expensesTime and effort is saved from filing remittances to relevant government bodies.Timely and accurate reporting of our payrollIncentivized