What users are saying about

ADP TotalSource

15 Ratings

Zenefits

Top Rated
55 Ratings

ADP TotalSource

15 Ratings
Score 6.9 out of 101

Zenefits

Top Rated
55 Ratings
Score 7.1 out of 101

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Likelihood to Recommend

ADP TotalSource

ADP TotalSource is my company's PEO. Being an HR department of one, the support I received from the was worth its weight in gold. They have so many resources already in place that I was able to make use of instead of researching and creating myself. One part of having them as a PEO that I wasn't a fan of, was the limitations we had in choosing our benefit carriers. They had contracts with two health carriers to choose from. So if we weren't happy with rates, there was only so much room to negotiate, at the carriers knew that.
Kimberly Cavanaugh, PHR profile photo

Zenefits

Zenefits makes sense for you if you looking for a system to manage personnel info for a team that is slightly more tech savvy. Associates utilizing the app on their smart device has been so valuable to information out and back quickly. However, people who don't have smartphones and smart devices (or don't use their smart devices to their full potential) struggle a bit.
Brittany Martin, PHRca profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.1
Zenefits
8.0
Employee demographic data
ADP TotalSource
7.3
Zenefits
7.5
Employment history
ADP TotalSource
8.3
Zenefits
8.1
Job profiles and administration
ADP TotalSource
7.7
Zenefits
7.7
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
Zenefits
8.1
Organizational charting
ADP TotalSource
8.5
Zenefits
7.8
Organization and location management
ADP TotalSource
7.3
Zenefits
7.9
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.3
Zenefits
8.8

Payroll Management

ADP TotalSource
8.7
Zenefits
8.7
Pay calculation
ADP TotalSource
8.4
Zenefits
9.2
Support for external payroll vendors
ADP TotalSource
9.7
Zenefits
7.9
Benefit plan administration
ADP TotalSource
8.7
Zenefits
8.7
Direct deposit files
ADP TotalSource
9.0
Zenefits
8.8
Salary revision and increment management
ADP TotalSource
9.3
Zenefits
9.4
Reimbursement management
ADP TotalSource
7.0
Zenefits
7.8

Leave and Attendance Management

ADP TotalSource
8.5
Zenefits
7.8
Approval workflow
ADP TotalSource
8.0
Zenefits
8.1
Balance details
ADP TotalSource
8.5
Zenefits
8.1
Annual carry-forward and encashment
ADP TotalSource
9.0
Zenefits
7.1

Employee Self Service

ADP TotalSource
8.3
Zenefits
8.3
View and generate pay and benefit information
ADP TotalSource
8.7
Zenefits
8.8
Update personal information
ADP TotalSource
8.7
Zenefits
9.1
View company policy documentation
ADP TotalSource
8.0
Zenefits
8.5
Employee recognition
ADP TotalSource
8.0
Zenefits
7.8
View job history
ADP TotalSource
8.4
Zenefits
7.2

Asset Management

ADP TotalSource
8.0
Zenefits
6.6
Tracking of all physical assets
ADP TotalSource
8.0
Zenefits
6.6

HR Reporting

ADP TotalSource
8.0
Zenefits
7.9
Report builder
ADP TotalSource
8.0
Zenefits
8.0
Pre-built reports
ADP TotalSource
8.0
Zenefits
8.1
Ability to combine HR data with external data
ADP TotalSource
8.0
Zenefits
7.5

Onboarding

ADP TotalSource
8.8
Zenefits
8.9
New hire portal
ADP TotalSource
8.5
Zenefits
8.8
Manager tracking tools
ADP TotalSource
9.0
Zenefits
8.9

Performance and Goals

ADP TotalSource
7.0
Zenefits
6.8
Corporate goal setting
ADP TotalSource
6.0
Zenefits
7.0
Individual goal setting
ADP TotalSource
8.0
Zenefits
6.9
Line-of sight-visibility
ADP TotalSource
6.0
Zenefits
6.4
Performance tracking
ADP TotalSource
8.0
Zenefits
6.9

Performance Management

ADP TotalSource
7.6
Zenefits
6.9
Performance plans
ADP TotalSource
6.0
Zenefits
6.7
Performance improvement plans
ADP TotalSource
9.0
Zenefits
7.1
Review status tracking
ADP TotalSource
7.0
Zenefits
7.1
Review reminders
ADP TotalSource
8.0
Zenefits
7.1
Multiple review frequency
ADP TotalSource
8.0
Zenefits
6.5

Succession Planning

ADP TotalSource
7.0
Zenefits
7.3
Create succession plans/pools
ADP TotalSource
7.0
Zenefits
6.9
Candidate ranking
ADP TotalSource
7.0
Zenefits
7.2
Candidate search
ADP TotalSource
8.0
Zenefits
8.2
Candidate development
ADP TotalSource
6.0
Zenefits
6.9

Recruiting / ATS

ADP TotalSource
7.4
Zenefits
7.3
Job Requisition Management
ADP TotalSource
6.0
Zenefits
7.6
Company Website Posting
ADP TotalSource
8.0
Zenefits
7.0
Publish to Social Media
ADP TotalSource
7.0
Zenefits
7.0
Job Search Site Posting
ADP TotalSource
9.0
Zenefits
7.6
Duplicate Candidate Prevention
ADP TotalSource
6.0
Zenefits
7.5
Applicant Tracking
ADP TotalSource
7.0
Zenefits
7.0
Notifications and Alerts
ADP TotalSource
9.0
Zenefits
7.8

Pros

  • The prebuilt reports were excellent
  • TotalSource came with the Employee Service Center support - the best part of TS
  • The software integrated with our time keeping system which made payroll a little easier
Kimberly Cavanaugh, PHR profile photo
  • Zenefits has really streamlined the on-boarding process.
  • Zenefits allowed us to formalize a Performance Management program that makes it easy to manage and track employee status and reviews.
  • The Zenefits interface is simple, clear, and easy to use.
No photo available

Cons

  • I wish that there was a feature that would allow you to do some financial planning with your money.
  • If you can't remember your password or username, it is really hard to retrieve and they always take a long time to get back to you.
  • One other con is that it is not always the easiest to navigate and sometimes you don't realize that you have gone to a different screen and then it gets you out of everything and you have to do the log in process all over. This would be more of an issue if you were using a computer instead of the mobile app.
No photo available
  • Customizing emails from the system
  • More triggers for sending custom emails
  • Checklist to ensure all tasks relating to a new hire are completed
Travis Rotondo profile photo

Support

No score
No answers yet
No answers on this topic
Zenefits6.4
Based on 1 answer
I can see room for improvement, particularly in seamless ticket transition from a chat interface to a phone call to email support, but all three options works.
Ben Flemming profile photo

Alternatives Considered

We use ADP simply to to track pay for employees. We really like more of the functionality of Workday as it is really easy to import org charts and track performance. The graphics and appearance of these sections are also really nice! We also use Workday to track time off as it was more popular among employees to use when we asked them to compare more options. However, ADP is much better at tracking pay and because it carries information over from previous jobs, employees really like this as well!
No photo available
Significantly cheaper and way more featuresWe almost went with Workforce as it had all the same features as Zenefits and seemed even more customizable, however, the cost was completely over the top and nowhere near what we were looking to spend on this. The goal was to reduce cost and add functionality which Zenefits accomplished.
Travis Rotondo profile photo

Return on Investment

  • It has helped us to keep track of various financial information for employees and this has helped our HR department.
  • We were trying to find a system that was more user-friendly and many people are able to use this pretty easily.
  • We found more cost effective methods to do absence management and goal setting because this system was too expensive and cumbersome for us.
No photo available
  • We were able to drastically cut down our bill for Payroll
  • Has given us a system to allow hourly employees to clock in/out and reduce the hours collecting this data
  • Tracks PTO more effectively than any system we previously tried
Travis Rotondo profile photo

Screenshots

ADP TotalSource

Pricing Details

ADP TotalSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Zenefits

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details