What users are saying about
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504 Ratings
20 Ratings

ADP Workforce Now

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504 Ratings
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Score 7.2 out of 101
20 Ratings
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Score 8 out of 101

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Fieldglass

Fieldglass VMS is well suited for a large and high-volume recruitment team. At our organization, we are recruiting for sites opening across the globe at such a high volume due to it being in real estate. With such high turnover, the efficiency of a tool such as this one is key. We are able to view candidate information and submit candidates quickly and efficiently. I would say this would be less appropriate for a smaller team that might not be doing as much recruitment using agencies.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
Fieldglass
Employee demographic data
ADP Workforce Now
8.2
Fieldglass
Employment history
ADP Workforce Now
8.3
Fieldglass
Job profiles and administration
ADP Workforce Now
7.9
Fieldglass
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Fieldglass
Organizational charting
ADP Workforce Now
6.8
Fieldglass
Organization and location management
ADP Workforce Now
7.7
Fieldglass
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.4
Fieldglass

Payroll Management

ADP Workforce Now
8.3
Fieldglass
Pay calculation
ADP Workforce Now
8.9
Fieldglass
Support for external payroll vendors
ADP Workforce Now
7.7
Fieldglass
Benefit plan administration
ADP Workforce Now
8.3
Fieldglass
Direct deposit files
ADP Workforce Now
8.8
Fieldglass
Salary revision and increment management
ADP Workforce Now
8.0
Fieldglass
Reimbursement management
ADP Workforce Now
8.3
Fieldglass

Leave and Attendance Management

ADP Workforce Now
8.5
Fieldglass
Approval workflow
ADP Workforce Now
8.3
Fieldglass
Balance details
ADP Workforce Now
8.5
Fieldglass
Annual carry-forward and encashment
ADP Workforce Now
8.6
Fieldglass

Employee Self Service

ADP Workforce Now
8.3
Fieldglass
View and generate pay and benefit information
ADP Workforce Now
8.8
Fieldglass
Update personal information
ADP Workforce Now
8.8
Fieldglass
View company policy documentation
ADP Workforce Now
8.7
Fieldglass
Employee recognition
ADP Workforce Now
7.7
Fieldglass
View job history
ADP Workforce Now
7.7
Fieldglass

Asset Management

ADP Workforce Now
6.0
Fieldglass
Tracking of all physical assets
ADP Workforce Now
6.0
Fieldglass

HR Reporting

ADP Workforce Now
7.2
Fieldglass
Report builder
ADP Workforce Now
7.3
Fieldglass
Pre-built reports
ADP Workforce Now
7.3
Fieldglass
Ability to combine HR data with external data
ADP Workforce Now
7.1
Fieldglass

Onboarding

ADP Workforce Now
5.5
Fieldglass
New hire portal
ADP Workforce Now
6.1
Fieldglass
Manager tracking tools
ADP Workforce Now
4.8
Fieldglass

Performance and Goals

ADP Workforce Now
7.7
Fieldglass
Corporate goal setting
ADP Workforce Now
7.5
Fieldglass
Individual goal setting
ADP Workforce Now
7.9
Fieldglass
Line-of sight-visibility
ADP Workforce Now
7.4
Fieldglass
Performance tracking
ADP Workforce Now
7.9
Fieldglass

Performance Management

ADP Workforce Now
7.0
Fieldglass
Performance plans
ADP Workforce Now
7.2
Fieldglass
Performance improvement plans
ADP Workforce Now
7.1
Fieldglass
Review status tracking
ADP Workforce Now
7.1
Fieldglass
Review reminders
ADP Workforce Now
6.9
Fieldglass
Multiple review frequency
ADP Workforce Now
6.7
Fieldglass

Succession Planning

ADP Workforce Now
6.0
Fieldglass
Create succession plans/pools
ADP Workforce Now
5.8
Fieldglass
Candidate ranking
ADP Workforce Now
5.8
Fieldglass
Candidate search
ADP Workforce Now
6.3
Fieldglass
Candidate development
ADP Workforce Now
6.2
Fieldglass

Recruiting / ATS

ADP Workforce Now
6.9
Fieldglass
Job Requisition Management
ADP Workforce Now
8.0
Fieldglass
Company Website Posting
ADP Workforce Now
8.0
Fieldglass
Publish to Social Media
ADP Workforce Now
7.8
Fieldglass
Job Search Site Posting
ADP Workforce Now
6.9
Fieldglass
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Fieldglass
Applicant Tracking
ADP Workforce Now
7.4
Fieldglass
Notifications and Alerts
ADP Workforce Now
7.8
Fieldglass

Pros

ADP Workforce Now

  • Highly trained customer service representatives. When calling, wait times are usually short. All representatives have a broad base of training so most questions are resolved right away. There is an extensive 'back office' of more experienced team members to address the more complex issues and anomalies. Recent training updates including the common sharing of representative email address for ongoing follow up access.
  • Learning opportunities are available through videos, webcasts, PDFs , conferences and virtual conferences. I have found the quarter and year end videos to be especially helpful. I am appreciative of emails with links to articles with payroll relevance, saving me the time to research.
  • Reporting capabilities are extensive. There are many standard reports that provide the base report with opportunity to customize fields, sorting, etc. And they can be saved for future use, with additional edit capabilities. Also available are fully custom reports, built by the the user, with the option of guidance from an ADP report writer. My experience includes a completely custom created report that I now use on a regular basis. The personal attention and investment of time to get my report exactly as needed was much appreciated.
Melissa Rauch profile photo

Fieldglass

  • The email that is automatically sent out following a submission, withdraw or revision allows for easy and fast communication between submitter, reviewers and approvers.
  • Very easy to train others on and great customer service team when questions do arise.
  • Finding and reviewing candidates through this software is extremely easy as the information you would like is found within one section of the candidates profile.
No photo available

Cons

ADP Workforce Now

  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo

Fieldglass

  • Interface is a bit confusing at times and offers more than we need
  • High-learning curve for most users
Kyle Moninger profile photo

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.7
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo

Fieldglass

Fieldglass 7.0
Based on 2 answers
Again, Fieldglass is a strong contender but Fieldglass can be difficult at times to work with and not as supportive as I'd like. As so, I'd be willing to try Beeline or other top competitors
No photo available

Usability

ADP Workforce Now

ADP Workforce Now 8.3
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo

Fieldglass

No score
No answers yet
No answers on this topic

Support

ADP Workforce Now

ADP Workforce Now 7.7
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo

Fieldglass

No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Fieldglass

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 7.7
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Fieldglass

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now

Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!
Karen Webb profile photo

Fieldglass

Like I said in a previous question, we did not use a previous system before Fieldglass VMS. Our process was simply emailing a master Excel spreadsheet with a list of projects, contractors, approvers, and payments. While this worked on a small scale, our external partners and contracted jobs grew and this process became cumbersome. We saw the need to streamline our payment process and Fieldglass offered us the solution.
Kyle Moninger profile photo

Return on Investment

ADP Workforce Now

  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo

Fieldglass

  • I would have to say Fieldglass has made a positive impact, only in that having access to it has opened up some client relationships we didn't have before. I am a vendor to clients using Fieldglass, so I can't really report on the financial successes they may have had by implementing it.
  • The negative side to Fieldglass, or any VMS, really, from an agency perspective is that it cuts out manager contact. That has a negative impact, both to the agency and the hiring manager. No longer can the managers really explain what they need, and no longer can an agency understand the req deeply. We have to work off of a scrubbed job description which is generally pretty vanilla.
Elias Cobb profile photo

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Fieldglass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison