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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Workforce Now

    Score7.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A

    PayScale MarketPay

    Score9.8 out of 10
    N/APayScale MarketPay is a compensation survey data aggregator that supports merit and structure modeling, report writer, and pricing wizard.N/A
    Pricing
    ADP Workforce NowPayScale MarketPay
    Editions & Modules
    Essential
    Contact sales team
    Enhanced
    Contact sales team
    Complete
    Contact sales team
    HR Pro
    Contact sales team
    Payroll Essentials
    Contact sales team
    HR Plus
    Contact sales team
    Hiring Advantage
    Contact sales team
    Performance Plus
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP Workforce NowPayScale MarketPay
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.—
    More Pricing Information
    Community Pulse
    ADP Workforce NowPayScale MarketPay
    Considered Both Products
    ADP
    No answer on this topic
    PayScale, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    427 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    358 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    436 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    72%
    Lived up to sales and marketing promises
    191 Answers
    No answers on this topic
    Implementation went as expected
    70%
    Implementation went as expected
    229 Answers
    No answers on this topic
    Features
    ADP Workforce NowPayScale MarketPay
    Human Resource Management
    Comparison of Human Resource Management features of ADP Workforce Now and PayScale MarketPay
    Feature
    ADP Workforce Now
    7.7
    1072 Ratings
    6% below category average
    PayScale MarketPay
    -
    Ratings
    Employee demographic data8.7947 Ratings00 Ratings
    Employment history8.5988 Ratings00 Ratings
    Job profiles and administration8.1938 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.3964 Ratings00 Ratings
    Organizational charting6.9676 Ratings00 Ratings
    Organization and location management7.4740 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.2680 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of ADP Workforce Now and PayScale MarketPay
    Feature
    ADP Workforce Now
    8.1
    1085 Ratings
    1% below category average
    PayScale MarketPay
    -
    Ratings
    Pay calculation9.21045 Ratings00 Ratings
    Support for external payroll vendors8.1414 Ratings00 Ratings
    Off-cycle/On-Demand payment8.4336 Ratings00 Ratings
    Benefit plan administration7.4825 Ratings00 Ratings
    Direct deposit files9.31032 Ratings00 Ratings
    Salary revision and increment management7.1813 Ratings00 Ratings
    Reimbursement management7.2498 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ADP Workforce Now and PayScale MarketPay
    Feature
    ADP Workforce Now
    8.1
    890 Ratings
    2% below category average
    PayScale MarketPay
    -
    Ratings
    Approval workflow7.7810 Ratings00 Ratings
    Balance details8.4844 Ratings00 Ratings
    Annual carry-forward and encashment8.1686 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ADP Workforce Now and PayScale MarketPay
    Feature
    ADP Workforce Now
    7.9
    1064 Ratings
    4% below category average
    PayScale MarketPay
    -
    Ratings
    View and generate pay and benefit information8.61026 Ratings00 Ratings
    Update personal information8.81015 Ratings00 Ratings
    View company policy documentation8.1819 Ratings00 Ratings
    Employee recognition6.2386 Ratings00 Ratings
    View job history7.732 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of ADP Workforce Now and PayScale MarketPay
    Feature
    ADP Workforce Now
    6.0
    12 Ratings
    29% below category average
    PayScale MarketPay
    -
    Ratings
    Tracking of all physical assets6.012 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of ADP Workforce Now and PayScale MarketPay
    Feature
    ADP Workforce Now
    6.9
    988 Ratings
    10% below category average
    PayScale MarketPay
    -
    Ratings
    Report builder7.6971 Ratings00 Ratings
    Pre-built reports7.3966 Ratings00 Ratings
    Ability to combine HR data with external data5.8575 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of ADP Workforce Now and PayScale MarketPay
    Feature
    ADP Workforce Now
    7.3
    150 Ratings
    10% below category average
    PayScale MarketPay
    -
    Ratings
    New hire portal7.7146 Ratings00 Ratings
    Manager tracking tools7.0118 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ADP Workforce Now and PayScale MarketPay
    Feature
    ADP Workforce Now
    6.5
    335 Ratings
    22% below category average
    PayScale MarketPay
    -
    Ratings
    Corporate goal setting6.7261 Ratings00 Ratings
    Individual goal setting6.2313 Ratings00 Ratings
    Line-of sight-visibility6.4258 Ratings00 Ratings
    Performance tracking6.8308 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of ADP Workforce Now and PayScale MarketPay
    Feature
    ADP Workforce Now
    6.5
    432 Ratings
    21% below category average
    PayScale MarketPay
    -
    Ratings
    Performance plans6.4389 Ratings00 Ratings
    Performance improvement plans6.2332 Ratings00 Ratings
    Review status tracking6.4392 Ratings00 Ratings
    Review reminders7.0408 Ratings00 Ratings
    Multiple review frequency6.5341 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of ADP Workforce Now and PayScale MarketPay
    Feature
    ADP Workforce Now
    6.0
    7 Ratings
    27% below category average
    PayScale MarketPay
    -
    Ratings
    Create succession plans/pools5.86 Ratings00 Ratings
    Candidate ranking5.86 Ratings00 Ratings
    Candidate search6.37 Ratings00 Ratings
    Candidate development6.26 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ADP Workforce Now and PayScale MarketPay
    Feature
    ADP Workforce Now
    5.5
    445 Ratings
    36% below category average
    PayScale MarketPay
    -
    Ratings
    Job Requisition Management6.8389 Ratings00 Ratings
    Company Website Posting6.5381 Ratings00 Ratings
    Publish to Social Media3.9305 Ratings00 Ratings
    Job Search Site Posting5.8341 Ratings00 Ratings
    Duplicate Candidate Prevention2.38 Ratings00 Ratings
    Applicant Tracking6.6384 Ratings00 Ratings
    Notifications and Alerts6.7404 Ratings00 Ratings
    Best Alternatives
    ADP Workforce NowPayScale MarketPay
    Small Businesses
    UZIO
    Score9.4 out of 10
    No answers on this topic
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    PayScale Insight Lab
    Score10 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP Workforce NowPayScale MarketPay
    Likelihood to Recommend
    7.9
    (1139 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    8.4
    (83 ratings)
    -
    (0 ratings)
    Usability
    3.0
    (80 ratings)
    -
    (0 ratings)
    Availability
    7.3
    (14 ratings)
    -
    (0 ratings)
    Performance
    6.4
    (13 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (509 ratings)
    10.0
    (1 ratings)
    In-Person Training
    8.2
    (9 ratings)
    -
    (0 ratings)
    Online Training
    5.8
    (17 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.5
    (34 ratings)
    -
    (0 ratings)
    Configurability
    6.4
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    6.1
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    8.1
    (799 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.2
    (8 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.1
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    ADP Workforce NowPayScale MarketPay
    Likelihood to Recommend
    ADP
    The ease in which you can process payroll and year end (T4s). Ability to maintain payroll - enter upcoming changes (e.g. pay raises for a certain date) ahead of time. While we don't use it in my current company, in past ones the time & attendance integration with timesheets is fabulous. Our company uses a 3rd party scheduling & timesheet platform which also integrates with one click but is a little more work to maintain time off balances within ADP Workforce Now. We use the 3rd party platform (Evolia) for scheduling and timesheets as the management here wanted the ability to see salaried employees on site, have a chat feature, and some self-management on the employee side with the ability to swap shifts.
    Incentivized
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    PayScale, Inc.
    If you have someone in your organization well-versed in compensation and compensation analysis, PS MP is a great fit and they will be able to onboard and leverage it very quickly. Moreover, if you have roles within your organization that are fairly standard and akin to similar roles in other organizations, you will get a lot out of the majority of matches that PS MP suggests. However, if you've made your roles a little bit more nuanced or "outside of the box" you may have difficulty finding a sufficient match and have to make concessions. If you are in a region where PS MP might not provide enough data, you may need to do a bit of extra leg-work and analysis on your own to settle on where your pay ranges and the like should be. Given the cost of PS MP, it's worth considering based on your workforce and your commitment to compensation analysis and the conversations around it whether it's truly going to provide adequate ROI.
    Incentivized
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    Pros
    ADP
    • HRIS that is personalized for the employee and addresses DE&I needs.
    • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
    • Onboarding is an excellent way to stay in compliance and have all documents completed.
    • Tax and Banking and resolution to any issues.
    Incentivized
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    PayScale, Inc.
    • Detailed view of the market rates for roles within the organization provides the ability to pay our employees at our chosen rate with confidence.
    • Updated data to ensure that we are keeping pace--you're not stuck with outdated data that some annual salary surveys provide.
    • The market available for analysis are robust, and we're not simply looking at a single city, region, or country. You can usually get as grand or as granular as you like in reviewing available data.
    Incentivized
    Read full review
    Cons
    ADP
    • Customized pre-process payroll reports (Limited on pre-process payroll reports)
    • Labor Allocation (Allocations make payroll reporting very hard to review and find any errors )
    • Recruiting (ATS is very basic)
    • Geofencing (should be able to change shape rather than a circle)
    • Pay Classes (should be able to change at Practitioner level rather than reach out to support)
    • Cookies and Cache have to be cleared on a regular basis
    • Only able to see employee documents/acknowledgements one at a time in the employee file
    • Timecards can only be managed/viewed by 1 person
    • Timeoff emails do not have a link
    • Cost per payroll - not just monthly fee so cost with off cycle payrolls
    • Separate I9 step not needed - during onboarding - 2nd Everify step
    • ADP Workforce Now does not pull in allowances for Houly employees into payroll ONLY Salaried employees
    Incentivized
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    PayScale, Inc.
    • There is a bit of a learning curve--if you're looking to get others involved who are not fluent in compensation data and analysis, it can be complicated and involved. It could benefit from additional tips and walkthroughs for newer users outside of the support that PayScale provides through your designated PS employee/account manager.
    • Being a Canadian company, the data isn't always as robust as it is for American companies. Larger cities are almost always represented and while you can often get data for the smaller areas, the data is not sufficient enough to always provide the best confidence (e.g. 5.0 reports vs. lower rated ones).
    • It does not work for every job, and you may find that you need to stretch definitions a bit as you may have roles that don't fix the exact mold that they are closest to in PayScale. This is especially true in insurance, where the role of underwriter or claims adjuster may differ significantly based on the organization's business.
    Incentivized
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    Likelihood to Renew
    ADP
    Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
    Incentivized
    Read full review
    PayScale, Inc.
    No answers on this topic
    Usability
    ADP
    I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
    Incentivized
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    PayScale, Inc.
    No answers on this topic
    Reliability and Availability
    ADP
    ADP outages are very rare
    Incentivized
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    PayScale, Inc.
    No answers on this topic
    Performance
    ADP
    Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
    Incentivized
    Read full review
    PayScale, Inc.
    No answers on this topic
    Support Rating
    ADP
    Kelly La Rosa and Brian McLaughlin have been exceptional partners over the last few years and a tremendous source of support in my role. They are consistently solution‑oriented, highly responsive, and proactive in identifying opportunities to improve our processes. Both regularly brought forward thoughtful recommendations, including suggestions for new ADP products that aligned well with our evolving needs. Their expertise, reliability, and genuine commitment to client success have made a meaningful impact on my work and on our overall experience with ADP.
    Incentivized
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    PayScale, Inc.
    Support is great as PayScale provides you with a dedicated staff member similar to Account Manager that helps ensure you stay on track and you get what you need out of the product. Additionally, onboarding support is provided where needed, and you never feel as though you're not close to the support you need. PayScale support is great!
    Incentivized
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    In-Person Training
    ADP
    In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
    Incentivized
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    PayScale, Inc.
    No answers on this topic
    Online Training
    ADP
    At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
    Incentivized
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    PayScale, Inc.
    No answers on this topic
    Implementation Rating
    ADP
    Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
    Read full review
    PayScale, Inc.
    No answers on this topic
    Alternatives Considered
    ADP
    I also used UltiPro (way back -- it didn't even appear in dropdown). Recommend ADP Workforce Now above all others. Paycor and Paycom were both very clunky. I even helped implement Paycom and could never get it to work how the business needed it to.
    Incentivized
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    PayScale, Inc.
    We haven't used any similar products, as the organization previously relied on salary surveys completed within a group of similar companies and market surveys. The downside of such surveys was the limited or not relevant datasets and the timing of them as they did not keep pace with the market and were always essentially 6-12 months behind the curve.
    Incentivized
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    Scalability
    ADP
    We have several departments that utilize the reporting, utilize the timecards and the system. We also have self service that is nice for all of our employees. This system allows us to designate what each group can see, and what employees can change, or who can clock in and out offsite
    Incentivized
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    PayScale, Inc.
    No answers on this topic
    Return on Investment
    ADP
    • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
    • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
    • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
    Incentivized
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    PayScale, Inc.
    • Positive: Ability to better understand where our pay is relative to the market and ensure that we are paying competitively and attracting the best possible talent.
    • Positive: We can have more informed compensation conversations with staff about their pay and why we pay the way we do. We can define our compensation philosophy and build a plan to move forward and ensure we keep staff informed.
    • Neutral Impact: While PS MP can be robust for certain jobs, using it as a unified platform within the organization is not without its challenges as some jobs just don't quite fit the data provided and we need to make some concessions. While there are benefits to the data, the additional work and less confidence makes those benefits a bit of a wash in the end.
    • Negative: There has been no negative impact of using PS MP overall to this point.
    Incentivized
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    ScreenShots

    ADP Workforce Now Screenshots

    Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app