What users are saying about
17 Ratings
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Score 6.5 out of 101
5 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

AdvancedPM (formerly ADP AdvancedMD)

I believe AMD is very well suited for a small to medium sized practice. I would say that a larger or multi-specialty practice/group would need a great demo and more hands-on prior to purchase to make sure it fits their needs. I did have a 20 provider, multi-location group that was very efficient on AMD.
No photo available

Medisoft

For smaller practices that do not bill insurance, Medisoft may be a bit more than they really need. However, if they desire the ability to track patient appointments and financials all in one place, as well as run detailed reports on practice data, this still may be a good option.
Lori Scarmardo profile photo

Feature Rating Comparison

Billing and Claims Management

AdvancedPM (formerly ADP AdvancedMD)
8.4
Medisoft
7.2
Real-time eligibility verification
AdvancedPM (formerly ADP AdvancedMD)
8.0
Medisoft
9.0
Claims management
AdvancedPM (formerly ADP AdvancedMD)
8.0
Medisoft
8.0
Coding
AdvancedPM (formerly ADP AdvancedMD)
8.0
Medisoft
5.0
Patient billing
AdvancedPM (formerly ADP AdvancedMD)
8.0
Medisoft
5.0
Financial Reporting
AdvancedPM (formerly ADP AdvancedMD)
10.0
Medisoft
9.0

Patient Scheduling

AdvancedPM (formerly ADP AdvancedMD)
8.4
Medisoft
10.0
Rule-based scheduling
AdvancedPM (formerly ADP AdvancedMD)
8.1
Medisoft
10.0
Automated appointment reminders
AdvancedPM (formerly ADP AdvancedMD)
8.0
Medisoft
10.0
Automated patient check-in
AdvancedPM (formerly ADP AdvancedMD)
8.0
Medisoft
10.0
Multi-location support
AdvancedPM (formerly ADP AdvancedMD)
10.0
Medisoft
10.0
Calendar interface
AdvancedPM (formerly ADP AdvancedMD)
8.0
Medisoft
10.0

Electronic Medical Records

AdvancedPM (formerly ADP AdvancedMD)
8.8
Medisoft
7.7
Charting / document management
AdvancedPM (formerly ADP AdvancedMD)
9.0
Medisoft
9.0
Templates
AdvancedPM (formerly ADP AdvancedMD)
9.0
Medisoft
6.0
Patient portal
AdvancedPM (formerly ADP AdvancedMD)
8.0
Medisoft
8.0
Mobile/tablet support
AdvancedPM (formerly ADP AdvancedMD)
8.0
Medisoft
8.0
Fax integration
AdvancedPM (formerly ADP AdvancedMD)
10.0
Medisoft
4.0
Integration with other EMR and PM systems
AdvancedPM (formerly ADP AdvancedMD)
8.9
Medisoft
9.0
Workflow automation
AdvancedPM (formerly ADP AdvancedMD)
8.0
Medisoft
8.0
Speech recognition
AdvancedPM (formerly ADP AdvancedMD)
8.0
Medisoft
8.0
Customization
AdvancedPM (formerly ADP AdvancedMD)
9.9
Medisoft
10.0
E-prescribing
AdvancedPM (formerly ADP AdvancedMD)
9.0
Medisoft
7.0

Medical Security and Privacy

AdvancedPM (formerly ADP AdvancedMD)
9.4
Medisoft
9.0
HIPPA compliance
AdvancedPM (formerly ADP AdvancedMD)
10.0
Medisoft
9.0
Role-based permission levels
AdvancedPM (formerly ADP AdvancedMD)
9.9
Medisoft
9.0
Data backups and redundancy
AdvancedPM (formerly ADP AdvancedMD)
9.8
Medisoft
9.0
Local mode / networking failsafe
AdvancedPM (formerly ADP AdvancedMD)
8.0
Medisoft
9.0

Workflow and Scale

AdvancedPM (formerly ADP AdvancedMD)
9.3
Medisoft
8.0
Task tracking
AdvancedPM (formerly ADP AdvancedMD)
8.0
Medisoft
8.0
Specialty-specific workflows
AdvancedPM (formerly ADP AdvancedMD)
10.0
Medisoft
8.0
Multi-office / multi-physician capabilities
AdvancedPM (formerly ADP AdvancedMD)
10.0
Medisoft
8.0

Pros

  • They provide access to their underlying tables via Open Database Connection (ODBC). This streamlines business intelligence processes greatly.
  • The "canned"/"stock" business intelligence tool (Advanced Insight) is very useful.
  • Our dedicated customer support representative (Breah Teed) has exceeded our expectations.
No photo available
  • Medisoft has an abundance of built in reports that allow you to track a wide array of practice and patient data. In addition to these standard reports, you have the ability to create custom reports, allowing you more control over the data that is important to your practice. There is a bit of a learning curve when designing custom reports, but the outcome is well worth the effort to learn this piece of the software.
  • Medisoft is a great all-in-one software for practices that need both a scheduling module and a billing module that will "talk" to each other and keep track of important things like scheduling follow up appointments for regularly seen patients and how many visits remain on a prior authorization. While we do not currently have a need for the scheduling piece at Cardiostaff, I have used the full functionality of Medisoft at previous facilities and have found it to be the most user friendly of the medical software I have used.
  • Navigation in Medisoft is logical and quite user friendly and many functions can be accessed via shortcut keys, if you are someone who prefers this over clicking the mouse.
Lori Scarmardo profile photo

Cons

  • They do not currently allow users to "lock down" the date field which represents the date that payments were deposited into a bank account. Users are capable of perpetually changing these dates.
  • They are currently building a process which allows users to reconcile payment data to a source document (typically an entity's bank account). We are eagerly awaiting the roll out of this product.
  • We have had issues at times where undeserving patients were sent to collections due to software or human error (no true cause was ever found).
No photo available
  • I would like to see an option that allows the user to mark a claim as "crossed over to secondary" when posting primary payments. Ideally there would be a button or box to tick, which would then mark the claim as crossed over and also mark the secondary claim as sent. This process must currently be done manually and can be quite tedious and time consuming. If we do not go through and mark these crossed over claims as sent before sending a batch of secondary claims, we typically end up with quite a few "duplicate claim" rejections.
  • I would like to be able to tie one guarantor account to multiple patient accounts and have a listing of those patient accounts pop up (or otherwise be visible) whenever the guarantor account is accessed. This can be a frustrating issue when you have 2 or more children from the same family as patients and need to be able to assign the same guarantor for each. While it is currently possible to assign the same guarantor to more than one account, the system fails to pull information from each account when printing statements, resulting in incorrect balances being reported on guarantor driven statements.
  • I would like to have a print option available for more areas within Medisoft. For instance, I would love to be able to print the list of "ready to bill" claims directly from the Claim Management screen. It would also be quite useful to be able to print the transaction notes associated with individual claims.
Lori Scarmardo profile photo

Usability

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available
Medisoft8.0
Based on 1 answer
No answer on this topic is available.

Support

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available
No score
No answers yet
No answers on this topic

Implementation

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

AdvancedMD is cloud-based. Kareo PM was cloud-based, but NextGen was not. The ability to reduce in-house infrastructure has been great. When we were using NextGen, it was much easier to reconcile our bank account to the payments posted in the PM software. AdvancedMD's access to data is far superior to that of Kareo or NextGen. NextGen's data was housed on internal servers, so we had similar carte blanche access to the data, but AdvancedMD is still superior.
No photo available
I prefer Medisoft due to ease of use, functionality and custom report features. In my experience with other software programs I found them to be either less user friendly or lacking in key features that we require for our particular practice.
Lori Scarmardo profile photo

Return on Investment

  • Increased clean claims processing
  • Faster revenue received back first round filing
  • Easier to manage no-show and cancellations to streamline scheduling
No photo available
  • I feel that Medisoft has had an overall positive impact on our billing and business objectives. We have looked at other software, but continue to stay with Medisoft because we feel that it is the best solution for our needs.
Lori Scarmardo profile photo

Pricing Details

AdvancedPM (formerly ADP AdvancedMD)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Medisoft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details