What users are saying about
18 Ratings
5 Ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.5 out of 101
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

Add comparison

Likelihood to Recommend

AdvancedPM

  • I would make sure that the medical practice has a strong IT support team.
  • You must have a trainer that can stay on top of changes and train new personnel how to use the software as it is complex and offers a lot of features.
  • A critical question is: Are you ready for digital records stored in the cloud and do you have the proper equipment for moving to cloud storage, i.e. Internet bandwidth, redundancy of service, reliable equipment, business continuity planning in place, and adequate support? A power outage, for example, can quickly turn a normal situation into chaos.
  • Is browser based software responsive enough for your needs? Often the move from client-server to cloud based is not adequately understood and technical needs are underestimated.
  • This solution is excellent for the smaller practice with a limited budget and limited time to focus on the technical details.
Stanley Harder profile photo

Medisoft

For smaller practices that do not bill insurance, Medisoft may be a bit more than they really need. However, if they desire the ability to track patient appointments and financials all in one place, as well as run detailed reports on practice data, this still may be a good option.
Lori Scarmardo profile photo

Feature Rating Comparison

Billing and Claims Management

AdvancedPM
Medisoft
7.2
Real-time eligibility verification
AdvancedPM
Medisoft
9.0
Claims management
AdvancedPM
Medisoft
8.0
Coding
AdvancedPM
Medisoft
5.0
Patient billing
AdvancedPM
Medisoft
5.0
Financial Reporting
AdvancedPM
Medisoft
9.0

Patient Scheduling

AdvancedPM
Medisoft
10.0
Rule-based scheduling
AdvancedPM
Medisoft
10.0
Automated appointment reminders
AdvancedPM
Medisoft
10.0
Automated patient check-in
AdvancedPM
Medisoft
10.0
Multi-location support
AdvancedPM
Medisoft
10.0
Calendar interface
AdvancedPM
Medisoft
10.0

Electronic Medical Records

AdvancedPM
Medisoft
7.7
Charting / document management
AdvancedPM
Medisoft
9.0
Templates
AdvancedPM
Medisoft
6.0
Patient portal
AdvancedPM
Medisoft
8.0
Mobile/tablet support
AdvancedPM
Medisoft
8.0
Fax integration
AdvancedPM
Medisoft
4.0
Integration with other EMR and PM systems
AdvancedPM
Medisoft
9.0
Workflow automation
AdvancedPM
Medisoft
8.0
Speech recognition
AdvancedPM
Medisoft
8.0
Customization
AdvancedPM
Medisoft
10.0
E-prescribing
AdvancedPM
Medisoft
7.0

Medical Security and Privacy

AdvancedPM
Medisoft
9.0
HIPPA compliance
AdvancedPM
Medisoft
9.0
Role-based permission levels
AdvancedPM
Medisoft
9.0
Data backups and redundancy
AdvancedPM
Medisoft
9.0
Local mode / networking failsafe
AdvancedPM
Medisoft
9.0

Workflow and Scale

AdvancedPM
Medisoft
8.0
Task tracking
AdvancedPM
Medisoft
8.0
Specialty-specific workflows
AdvancedPM
Medisoft
8.0
Multi-office / multi-physician capabilities
AdvancedPM
Medisoft
8.0

Pros

  • AdvancedMD stores all information securely in their cloud, eliminating the need for local servers, security monitoring, related security costs.
  • AdvancedMD stores all medical records digitally eliminating the need for extensive paper-based record keeping and the corresponding security concerns.
  • AdvancedMD integrates nicely with faxing services, scanning via Fujitsu scanners, and related equipment.
  • AdvancedMD allows for customized input templates giving the medical practice some degree of flexibility as their needs dictate.
Stanley Harder profile photo
  • Medisoft has an abundance of built in reports that allow you to track a wide array of practice and patient data. In addition to these standard reports, you have the ability to create custom reports, allowing you more control over the data that is important to your practice. There is a bit of a learning curve when designing custom reports, but the outcome is well worth the effort to learn this piece of the software.
  • Medisoft is a great all-in-one software for practices that need both a scheduling module and a billing module that will "talk" to each other and keep track of important things like scheduling follow up appointments for regularly seen patients and how many visits remain on a prior authorization. While we do not currently have a need for the scheduling piece at Cardiostaff, I have used the full functionality of Medisoft at previous facilities and have found it to be the most user friendly of the medical software I have used.
  • Navigation in Medisoft is logical and quite user friendly and many functions can be accessed via shortcut keys, if you are someone who prefers this over clicking the mouse.
Lori Scarmardo profile photo

Cons

  • Just recently we had an incident in which none of our employees could access the training.advancemd.com training materials. After extensive trouble shooting it was determined the issue was not with the local network, PC configuration, or firewalling. The AdvanceMD support personnel were not empowered to escalate this case as it should have been. Ultimately a correction in the server configuration for the training materials cleared up the issue, but not with assistance from Tier 1 support personnel.
  • Integration with the scanners can be problematic and has been a headache. Even with the Fujitsu scanners, the best in the business, we had challenges and found that some of the Tier 1 support staff were not trained or did not have access to the necessary documentation to fix the issue. The issues were eventually resolved but not without time lost in the process.
Stanley Harder profile photo
  • I would like to see an option that allows the user to mark a claim as "crossed over to secondary" when posting primary payments. Ideally there would be a button or box to tick, which would then mark the claim as crossed over and also mark the secondary claim as sent. This process must currently be done manually and can be quite tedious and time consuming. If we do not go through and mark these crossed over claims as sent before sending a batch of secondary claims, we typically end up with quite a few "duplicate claim" rejections.
  • I would like to be able to tie one guarantor account to multiple patient accounts and have a listing of those patient accounts pop up (or otherwise be visible) whenever the guarantor account is accessed. This can be a frustrating issue when you have 2 or more children from the same family as patients and need to be able to assign the same guarantor for each. While it is currently possible to assign the same guarantor to more than one account, the system fails to pull information from each account when printing statements, resulting in incorrect balances being reported on guarantor driven statements.
  • I would like to have a print option available for more areas within Medisoft. For instance, I would love to be able to print the list of "ready to bill" claims directly from the Claim Management screen. It would also be quite useful to be able to print the transaction notes associated with individual claims.
Lori Scarmardo profile photo

Usability

AdvancedPM10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available
Medisoft8.0
Based on 1 answer
No answer on this topic is available.

Support

AdvancedPM10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available
No score
No answers yet
No answers on this topic

Implementation

AdvancedPM10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

AdvancedMD is cloud-based. Kareo PM was cloud-based, but NextGen was not. The ability to reduce in-house infrastructure has been great. When we were using NextGen, it was much easier to reconcile our bank account to the payments posted in the PM software. AdvancedMD's access to data is far superior to that of Kareo or NextGen. NextGen's data was housed on internal servers, so we had similar carte blanche access to the data, but AdvancedMD is still superior.
No photo available
I prefer Medisoft due to ease of use, functionality and custom report features. In my experience with other software programs I found them to be either less user friendly or lacking in key features that we require for our particular practice.
Lori Scarmardo profile photo

Pricing Details

AdvancedPM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Medisoft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details