What users are saying about
Top Rated
62 Ratings

Ceridian Dayforce HCM

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Top Rated
519 Ratings
Top Rated
62 Ratings
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Score 7.3 out of 101

Ceridian Dayforce HCM

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Top Rated
519 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Agile CRM

Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.
No photo available

Ceridian Dayforce HCM

Having all of the schedules roll over to timesheets and the audit trail in timesheets has really helped us. We are now able to look back and see if managers are changing punches and if it was the employee who really did clock in late.
Stacy Lowery profile photo

Feature Rating Comparison

Sales Force Automation

Agile CRM
7.9
Ceridian Dayforce HCM
Customer data management / contact management
Agile CRM
8.7
Ceridian Dayforce HCM
Workflow management
Agile CRM
7.4
Ceridian Dayforce HCM
Territory management
Agile CRM
6.8
Ceridian Dayforce HCM
Opportunity management
Agile CRM
8.0
Ceridian Dayforce HCM
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.7
Ceridian Dayforce HCM
Contract management
Agile CRM
7.6
Ceridian Dayforce HCM
Quote & order management
Agile CRM
6.6
Ceridian Dayforce HCM
Interaction tracking
Agile CRM
8.4
Ceridian Dayforce HCM
Channel / partner relationship management
Agile CRM
8.6
Ceridian Dayforce HCM

Customer Service & Support

Agile CRM
6.8
Ceridian Dayforce HCM
Case management
Agile CRM
7.0
Ceridian Dayforce HCM
Call center management
Agile CRM
6.4
Ceridian Dayforce HCM
Help desk management
Agile CRM
7.0
Ceridian Dayforce HCM

Marketing Automation

Agile CRM
8.5
Ceridian Dayforce HCM
Lead management
Agile CRM
8.6
Ceridian Dayforce HCM
Email marketing
Agile CRM
8.5
Ceridian Dayforce HCM

CRM Project Management

Agile CRM
6.7
Ceridian Dayforce HCM
Task management
Agile CRM
7.3
Ceridian Dayforce HCM
Billing and invoicing management
Agile CRM
5.7
Ceridian Dayforce HCM
Reporting
Agile CRM
7.0
Ceridian Dayforce HCM

CRM Reporting & Analytics

Agile CRM
6.8
Ceridian Dayforce HCM
Forecasting
Agile CRM
6.0
Ceridian Dayforce HCM
Pipeline visualization
Agile CRM
8.4
Ceridian Dayforce HCM
Customizable reports
Agile CRM
6.1
Ceridian Dayforce HCM

Customization

Agile CRM
7.9
Ceridian Dayforce HCM
Custom fields
Agile CRM
8.7
Ceridian Dayforce HCM
Custom objects
Agile CRM
7.8
Ceridian Dayforce HCM
Scripting environment
Agile CRM
6.6
Ceridian Dayforce HCM
API for custom integration
Agile CRM
8.6
Ceridian Dayforce HCM

Security

Agile CRM
8.0
Ceridian Dayforce HCM
Single sign-on capability
Agile CRM
8.3
Ceridian Dayforce HCM
Role-based user permissions
Agile CRM
7.6
Ceridian Dayforce HCM

Social CRM

Agile CRM
5.9
Ceridian Dayforce HCM
Social data
Agile CRM
5.8
Ceridian Dayforce HCM
Social engagement
Agile CRM
5.9
Ceridian Dayforce HCM

Integrations with 3rd-party Software

Agile CRM
7.9
Ceridian Dayforce HCM
Marketing automation
Agile CRM
7.8
Ceridian Dayforce HCM
Compensation management
Agile CRM
7.9
Ceridian Dayforce HCM

Platform

Agile CRM
8.0
Ceridian Dayforce HCM
Mobile access
Agile CRM
8.0
Ceridian Dayforce HCM

Human Resource Management

Agile CRM
Ceridian Dayforce HCM
7.6
Employee demographic data
Agile CRM
Ceridian Dayforce HCM
8.3
Employment history
Agile CRM
Ceridian Dayforce HCM
7.9
Job profiles and administration
Agile CRM
Ceridian Dayforce HCM
7.9
Workflow for transfers, promotions, pay raises, etc.
Agile CRM
Ceridian Dayforce HCM
7.7
Organizational charting
Agile CRM
Ceridian Dayforce HCM
6.8
Organization and location management
Agile CRM
Ceridian Dayforce HCM
7.4
Compliance data (COBRA, OSHA, etc.)
Agile CRM
Ceridian Dayforce HCM
7.3

Payroll Management

Agile CRM
Ceridian Dayforce HCM
8.2
Pay calculation
Agile CRM
Ceridian Dayforce HCM
8.7
Support for external payroll vendors
Agile CRM
Ceridian Dayforce HCM
7.7
Benefit plan administration
Agile CRM
Ceridian Dayforce HCM
7.9
Direct deposit files
Agile CRM
Ceridian Dayforce HCM
8.8
Salary revision and increment management
Agile CRM
Ceridian Dayforce HCM
8.0
Reimbursement management
Agile CRM
Ceridian Dayforce HCM
8.1

Leave and Attendance Management

Agile CRM
Ceridian Dayforce HCM
8.1
Approval workflow
Agile CRM
Ceridian Dayforce HCM
8.4
Balance details
Agile CRM
Ceridian Dayforce HCM
7.9
Annual carry-forward and encashment
Agile CRM
Ceridian Dayforce HCM
8.0

Employee Self Service

Agile CRM
Ceridian Dayforce HCM
8.2
View and generate pay and benefit information
Agile CRM
Ceridian Dayforce HCM
8.7
Update personal information
Agile CRM
Ceridian Dayforce HCM
8.6
View company policy documentation
Agile CRM
Ceridian Dayforce HCM
8.1
Employee recognition
Agile CRM
Ceridian Dayforce HCM
7.5
View job history
Agile CRM
Ceridian Dayforce HCM
7.9

Asset Management

Agile CRM
Ceridian Dayforce HCM
7.7
Tracking of all physical assets
Agile CRM
Ceridian Dayforce HCM
7.7

HR Reporting

Agile CRM
Ceridian Dayforce HCM
6.9
Report builder
Agile CRM
Ceridian Dayforce HCM
6.9
Pre-built reports
Agile CRM
Ceridian Dayforce HCM
7.1
Ability to combine HR data with external data
Agile CRM
Ceridian Dayforce HCM
6.6

Onboarding

Agile CRM
Ceridian Dayforce HCM
8.0
New hire portal
Agile CRM
Ceridian Dayforce HCM
8.1
Manager tracking tools
Agile CRM
Ceridian Dayforce HCM
7.9

Performance and Goals

Agile CRM
Ceridian Dayforce HCM
7.6
Corporate goal setting
Agile CRM
Ceridian Dayforce HCM
7.6
Individual goal setting
Agile CRM
Ceridian Dayforce HCM
7.7
Line-of sight-visibility
Agile CRM
Ceridian Dayforce HCM
7.4
Performance tracking
Agile CRM
Ceridian Dayforce HCM
7.6

Performance Management

Agile CRM
Ceridian Dayforce HCM
7.3
Performance plans
Agile CRM
Ceridian Dayforce HCM
7.5
Performance improvement plans
Agile CRM
Ceridian Dayforce HCM
7.4
Review status tracking
Agile CRM
Ceridian Dayforce HCM
7.4
Review reminders
Agile CRM
Ceridian Dayforce HCM
7.3
Multiple review frequency
Agile CRM
Ceridian Dayforce HCM
7.1

Succession Planning

Agile CRM
Ceridian Dayforce HCM
7.9
Create succession plans/pools
Agile CRM
Ceridian Dayforce HCM
8.0
Candidate ranking
Agile CRM
Ceridian Dayforce HCM
8.1
Candidate search
Agile CRM
Ceridian Dayforce HCM
8.3
Candidate development
Agile CRM
Ceridian Dayforce HCM
7.0

Recruiting / ATS

Agile CRM
Ceridian Dayforce HCM
7.7
Job Requisition Management
Agile CRM
Ceridian Dayforce HCM
8.0
Company Website Posting
Agile CRM
Ceridian Dayforce HCM
7.8
Publish to Social Media
Agile CRM
Ceridian Dayforce HCM
7.8
Job Search Site Posting
Agile CRM
Ceridian Dayforce HCM
7.6
Duplicate Candidate Prevention
Agile CRM
Ceridian Dayforce HCM
7.3
Applicant Tracking
Agile CRM
Ceridian Dayforce HCM
7.8
Notifications and Alerts
Agile CRM
Ceridian Dayforce HCM
7.5

Pros

  • The template emails saves a lot of time and is used quite often.
  • The synchronization of contacts from Outlook to GMail and other platforms allows easy follow-up to all communications for each lead, deal and contact.
  • The integrations with websites and providers promotes encourage to explore more solutions to improve business activities.
  • The chat support is very helpful. They're patient and will answer your questions and offer recommendations to their development team to implement them as new features if it's important your business needs.
No photo available
  • Dayforce is robust and has a lot of functionality, once you understand all its capabilities. This allows us to make more informed and data-driven decisions.
  • The user interface is relatively user-friendly and intuitive. Our employees find it easy to navigate, requiring less help on tactical HR needs and freeing up that time for more strategic needs.
  • All of the data is housed in a single platform, which makes analyzing the data in new and more informative ways easier.
Amy Hudson, PHR, SHRM-CP profile photo

Cons

  • A little bit expensive for smaller companies
  • Still not very intuitive and some features that you would think are just common sense, sometimes they are not available
Deborah Felicio profile photo
  • The customer support is lacking. If needs are highly urgent, then the customer support will respond timely. Other needs that are reported aren’t responded to timely and you don’t have much support to get things addressed.
  • The implementation process of their system is so difficult and cumbersome. So much of the burden of implementation falls on the customer, rather than Ceridian as I expected, and the timeline is rushed, so we were forced to go live without feeling like things were truly ready to go. Having additional communication and better implementation support, along with more time to implement, would have saved us months of headaches down the road.
  • We are a mid-sized business, and Ceridian is focused on enterprise-level customers. While we’re thrilled with the functionality the system has, the support for companies our size is pretty minimal. We felt that we weren’t as important of a client.
Amy Hudson, PHR, SHRM-CP profile photo

Likelihood to Renew

Agile CRM10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo
Ceridian Dayforce HCM7.7
Based on 30 answers
I have been extremely pleased not only with the Dayforce product but with Ceridian's support. The support has been world class and other organizations could learn from Ceridian.
Dr. Anita Martin profile photo

Usability

Agile CRM10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo
Ceridian Dayforce HCM7.6
Based on 20 answers
It is s very user friendly platform and compared to our previous system, our employees have been extremely happy.
Dr. Anita Martin profile photo

Reliability and Availability

Agile CRM10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo
Ceridian Dayforce HCM8.2
Based on 7 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois profile photo

Performance

Agile CRM10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo
Ceridian Dayforce HCM8.0
Based on 8 answers
No. We've noticed no slow downs or system big downs. Reports are returned in seconds.
Dr. Anita Martin profile photo

Support

Agile CRM5.7
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo
Ceridian Dayforce HCM6.5
Based on 17 answers
Questions which would effect payroll are either answered or a solution is given so payroll can be ran. Most questions I asked are answered timely there are a few questions which take longer to get answered. Typically my experience in this area has been as it relates to "How to do something"
Cheryl Wampler, SHRM-SCP, SPHR profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Ceridian Dayforce HCM8.6
Based on 6 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin profile photo

Online Training

Agile CRM10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo
Ceridian Dayforce HCM8.1
Based on 11 answers
Excellent classes, both instructor led and webinar based
James Stropoli profile photo

Implementation

Agile CRM10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo
Ceridian Dayforce HCM7.8
Based on 13 answers
Overall our implementation was good. We were able to work with a great team to accomplish the implementation with minimal issues. I wish we had spent more time on identifying reporting needs prior to implementation, since that is where we struggled after we went live on the new system. But it went well.
Amy Neill, CPP profile photo

Alternatives Considered

I trialed a number of other CRMs much to the disgust of my colleagues!
  • Pipedrive was great but more sales focussed and heavy on Javascript so felt slow at times
  • OnePageCRM was good but no sales automation when we tried it
  • Highrise - wanted to love it but too basic and even though we had a free license bundled with Basecamp we didn't use it.
  • Capsule was good but basic
  • Salesforce was too complicated to learn
  • Infusionsoft and Hubspot were too hard sell (Hubspot wanted a 1 year commitment)
Jez John profile photo
From a reporting standpoint, my job is much easier to get all the salary, benefits, and other data to accurately reproduce an employee's total compensation. This helps our management staff make more accurate decisions in this area.
Jim Carr profile photo

Scalability

Agile CRM10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo
Ceridian Dayforce HCM8.4
Based on 11 answers
We have had a couple of times the system was down. It took sever hours before they communicated there weee system issues.
Dr. Anita Martin profile photo

Return on Investment

  • Very positive ROI, handles lead and event management really well.
  • Keeps the whole team on the same page.
Jez John profile photo
  • From an analyst position, my experience is mostly with reporting data. The reporting tool is very helpful and the Topic Builder makes creating reports easy. It saves me time.
Jim Carr profile photo

Screenshots

Pricing Details

Agile CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Agile CRM More Information

Ceridian Dayforce HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ceridian Dayforce HCM More Information