What users are saying about

Agile CRM

Top Rated
59 Ratings

Ceridian Dayforce HCM

Top Rated
511 Ratings

Agile CRM

Top Rated
59 Ratings
Score 7.3 out of 101

Ceridian Dayforce HCM

Top Rated
511 Ratings
Score 8.2 out of 101

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Likelihood to Recommend

Agile CRM

Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.
No photo available

Ceridian Dayforce HCM

It is well suited for companies looking for a system that can do it all and work efficiently. Dayforce is continually going above and beyond provided new functions and the right support to make the most out of your day which makes all of us more effective. I think it may be a little overkill for a small company of 20 or less, but for our company of 1500-3000 (seasonally) it is fantastic.
Darin Kuhnke profile photo

Feature Rating Comparison

Sales Force Automation

Agile CRM
7.8
Ceridian Dayforce HCM
Customer data management / contact management
Agile CRM
8.7
Ceridian Dayforce HCM
Workflow management
Agile CRM
7.4
Ceridian Dayforce HCM
Territory management
Agile CRM
6.6
Ceridian Dayforce HCM
Opportunity management
Agile CRM
8.0
Ceridian Dayforce HCM
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.7
Ceridian Dayforce HCM
Contract management
Agile CRM
7.5
Ceridian Dayforce HCM
Quote & order management
Agile CRM
6.5
Ceridian Dayforce HCM
Interaction tracking
Agile CRM
8.3
Ceridian Dayforce HCM
Channel / partner relationship management
Agile CRM
8.3
Ceridian Dayforce HCM

Customer Service & Support

Agile CRM
6.8
Ceridian Dayforce HCM
Case management
Agile CRM
7.0
Ceridian Dayforce HCM
Call center management
Agile CRM
6.4
Ceridian Dayforce HCM
Help desk management
Agile CRM
7.1
Ceridian Dayforce HCM

Marketing Automation

Agile CRM
8.5
Ceridian Dayforce HCM
Lead management
Agile CRM
8.6
Ceridian Dayforce HCM
Email marketing
Agile CRM
8.4
Ceridian Dayforce HCM

CRM Project Management

Agile CRM
6.6
Ceridian Dayforce HCM
Task management
Agile CRM
7.3
Ceridian Dayforce HCM
Billing and invoicing management
Agile CRM
5.6
Ceridian Dayforce HCM
Reporting
Agile CRM
7.0
Ceridian Dayforce HCM

CRM Reporting & Analytics

Agile CRM
6.8
Ceridian Dayforce HCM
Forecasting
Agile CRM
6.0
Ceridian Dayforce HCM
Pipeline visualization
Agile CRM
8.4
Ceridian Dayforce HCM
Customizable reports
Agile CRM
6.1
Ceridian Dayforce HCM

Customization

Agile CRM
7.8
Ceridian Dayforce HCM
Custom fields
Agile CRM
8.7
Ceridian Dayforce HCM
Custom objects
Agile CRM
7.7
Ceridian Dayforce HCM
Scripting environment
Agile CRM
6.4
Ceridian Dayforce HCM
API for custom integration
Agile CRM
8.5
Ceridian Dayforce HCM

Security

Agile CRM
7.9
Ceridian Dayforce HCM
Single sign-on capability
Agile CRM
8.3
Ceridian Dayforce HCM
Role-based user permissions
Agile CRM
7.5
Ceridian Dayforce HCM

Social CRM

Agile CRM
5.8
Ceridian Dayforce HCM
Social data
Agile CRM
5.8
Ceridian Dayforce HCM
Social engagement
Agile CRM
5.9
Ceridian Dayforce HCM

Integrations with 3rd-party Software

Agile CRM
7.7
Ceridian Dayforce HCM
Marketing automation
Agile CRM
7.7
Ceridian Dayforce HCM
Compensation management
Agile CRM
7.6
Ceridian Dayforce HCM

Platform

Agile CRM
8.0
Ceridian Dayforce HCM
Mobile access
Agile CRM
8.0
Ceridian Dayforce HCM

Human Resource Management

Agile CRM
Ceridian Dayforce HCM
7.6
Employee demographic data
Agile CRM
Ceridian Dayforce HCM
8.3
Employment history
Agile CRM
Ceridian Dayforce HCM
8.0
Job profiles and administration
Agile CRM
Ceridian Dayforce HCM
8.0
Workflow for transfers, promotions, pay raises, etc.
Agile CRM
Ceridian Dayforce HCM
7.7
Organizational charting
Agile CRM
Ceridian Dayforce HCM
6.8
Organization and location management
Agile CRM
Ceridian Dayforce HCM
7.4
Compliance data (COBRA, OSHA, etc.)
Agile CRM
Ceridian Dayforce HCM
7.3

Payroll Management

Agile CRM
Ceridian Dayforce HCM
8.2
Pay calculation
Agile CRM
Ceridian Dayforce HCM
8.7
Support for external payroll vendors
Agile CRM
Ceridian Dayforce HCM
7.7
Benefit plan administration
Agile CRM
Ceridian Dayforce HCM
7.9
Direct deposit files
Agile CRM
Ceridian Dayforce HCM
8.8
Salary revision and increment management
Agile CRM
Ceridian Dayforce HCM
8.0
Reimbursement management
Agile CRM
Ceridian Dayforce HCM
8.1

Leave and Attendance Management

Agile CRM
Ceridian Dayforce HCM
8.2
Approval workflow
Agile CRM
Ceridian Dayforce HCM
8.4
Balance details
Agile CRM
Ceridian Dayforce HCM
8.0
Annual carry-forward and encashment
Agile CRM
Ceridian Dayforce HCM
8.0

Employee Self Service

Agile CRM
Ceridian Dayforce HCM
8.2
View and generate pay and benefit information
Agile CRM
Ceridian Dayforce HCM
8.8
Update personal information
Agile CRM
Ceridian Dayforce HCM
8.6
View company policy documentation
Agile CRM
Ceridian Dayforce HCM
8.1
Employee recognition
Agile CRM
Ceridian Dayforce HCM
7.5
View job history
Agile CRM
Ceridian Dayforce HCM
7.9

Asset Management

Agile CRM
Ceridian Dayforce HCM
7.7
Tracking of all physical assets
Agile CRM
Ceridian Dayforce HCM
7.7

HR Reporting

Agile CRM
Ceridian Dayforce HCM
6.9
Report builder
Agile CRM
Ceridian Dayforce HCM
7.0
Pre-built reports
Agile CRM
Ceridian Dayforce HCM
7.1
Ability to combine HR data with external data
Agile CRM
Ceridian Dayforce HCM
6.6

Onboarding

Agile CRM
Ceridian Dayforce HCM
8.1
New hire portal
Agile CRM
Ceridian Dayforce HCM
8.2
Manager tracking tools
Agile CRM
Ceridian Dayforce HCM
8.0

Performance and Goals

Agile CRM
Ceridian Dayforce HCM
7.6
Corporate goal setting
Agile CRM
Ceridian Dayforce HCM
7.7
Individual goal setting
Agile CRM
Ceridian Dayforce HCM
7.7
Line-of sight-visibility
Agile CRM
Ceridian Dayforce HCM
7.5
Performance tracking
Agile CRM
Ceridian Dayforce HCM
7.7

Performance Management

Agile CRM
Ceridian Dayforce HCM
7.4
Performance plans
Agile CRM
Ceridian Dayforce HCM
7.5
Performance improvement plans
Agile CRM
Ceridian Dayforce HCM
7.4
Review status tracking
Agile CRM
Ceridian Dayforce HCM
7.5
Review reminders
Agile CRM
Ceridian Dayforce HCM
7.3
Multiple review frequency
Agile CRM
Ceridian Dayforce HCM
7.2

Succession Planning

Agile CRM
Ceridian Dayforce HCM
7.9
Create succession plans/pools
Agile CRM
Ceridian Dayforce HCM
8.0
Candidate ranking
Agile CRM
Ceridian Dayforce HCM
8.1
Candidate search
Agile CRM
Ceridian Dayforce HCM
8.3
Candidate development
Agile CRM
Ceridian Dayforce HCM
7.0

Recruiting / ATS

Agile CRM
Ceridian Dayforce HCM
7.7
Job Requisition Management
Agile CRM
Ceridian Dayforce HCM
8.0
Company Website Posting
Agile CRM
Ceridian Dayforce HCM
7.8
Publish to Social Media
Agile CRM
Ceridian Dayforce HCM
7.8
Job Search Site Posting
Agile CRM
Ceridian Dayforce HCM
7.6
Duplicate Candidate Prevention
Agile CRM
Ceridian Dayforce HCM
7.3
Applicant Tracking
Agile CRM
Ceridian Dayforce HCM
7.8
Notifications and Alerts
Agile CRM
Ceridian Dayforce HCM
7.5

Pros

  • easy to set up
  • somehow affordable
  • team loves working with it
Deborah Felicio profile photo
  • Continuous calculation for payroll, ensuring you, and the employee knows were they are at in the pay period, and can quickly identify discrepancies to be able to resolve them prior to payroll submission. This helps our admins not stress prior to payroll submission, and be able to deliver the most accurate paychecks for our employees keeping them happy.
  • Report writer! Get readouts of the information you need. Build your own report with the information you need. We use a variety of different reports to help us get the most accurate information from an HR, payroll, timekeeping perspective. We've found endless benefits to this function and use the information to push our company forward in the industry.
  • Excel to Dayforce. There are different ways to upload information straight into Dayforce, making it easy to get a new employee's information uploaded directly into Dayforce. This drastically cuts down on the labor time it took to get a new employee into the system helping our HR department get back to assisting our employees instead of being bogged down on data entry.
Darin Kuhnke profile photo

Cons

  • UI and UX - it's improving and it's 90% a joy to use. Some things are just really clunky with multiple windows opening (newsletter campaign management is a good example).
  • I have yet to see their approach to the new EU data protection regulation which would be a deal breaker and would entail us leaving them if their plans are not published soon. That said I think most tech companies are guilty of a lack of planning.
  • Ticketing feels poor compared to Zend Desk and Zoho Desk.
Jez John profile photo
  • The customer support is lacking. If needs are highly urgent, then the customer support will respond timely. Other needs that are reported aren’t responded to timely and you don’t have much support to get things addressed.
  • The implementation process of their system is so difficult and cumbersome. So much of the burden of implementation falls on the customer, rather than Ceridian as I expected, and the timeline is rushed, so we were forced to go live without feeling like things were truly ready to go. Having additional communication and better implementation support, along with more time to implement, would have saved us months of headaches down the road.
  • We are a mid-sized business, and Ceridian is focused on enterprise-level customers. While we’re thrilled with the functionality the system has, the support for companies our size is pretty minimal. We felt that we weren’t as important of a client.
Amy Hudson, PHR, SHRM-CP profile photo

Likelihood to Renew

Agile CRM10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo
Ceridian Dayforce HCM7.7
Based on 29 answers
Dayforce was our solution to managing and combing several websites and intranets into one place. By doing so, it makes it easier for employees to see and manage all of their personal info that relates to their job. We were able to combine benefits management, time keeping, intranet forms, employee data, pay stubs, time off requests, and more into one location. The software is customizable so we can add or remove items as we see fit which is the greatest benefit of investing in this software solution
Roberta Jones profile photo

Usability

Agile CRM10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo
Ceridian Dayforce HCM7.6
Based on 19 answers
It is s very user friendly platform and compared to our previous system, our employees have been extremely happy.
Dr. Anita Martin profile photo

Reliability and Availability

Agile CRM10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo
Ceridian Dayforce HCM8.2
Based on 7 answers
It's always available.
Dr. Anita Martin profile photo

Performance

Agile CRM10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo
Ceridian Dayforce HCM8.1
Based on 8 answers
No. We've noticed no slow downs or system big downs. Reports are returned in seconds.
Dr. Anita Martin profile photo

Support

Agile CRM5.9
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo
Ceridian Dayforce HCM6.5
Based on 16 answers
They are simply world class.
Dr. Anita Martin profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Ceridian Dayforce HCM8.5
Based on 6 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin profile photo

Online Training

Agile CRM10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo
Ceridian Dayforce HCM8.0
Based on 11 answers
It is great training, but the times are on EST. we are on PST. Because of this many of our training sessions began at 6am in the morning. That was difficult on my staff.
Dr. Anita Martin profile photo

Implementation

Agile CRM10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo
Ceridian Dayforce HCM8.3
Based on 12 answers
Take your time and make sure to delegate enough resources in the testing phase prior to going live. Test every scenario you can think of, because it will come up after your in production.
Dr. Anita Martin profile photo

Alternatives Considered

Agile CRM did most of what PipeDrive did, some of what Hubspot does, and a range of other stuff that I was starry eyed about at the outset. but I eventually concluded that a jack-of-all-trades was not what i was looking for. And while the support team tried, they didn't have English as their first language and weren't on my time zone so all those factors conspired to turn me off on the end.
Colin Butler profile photo
Having all the functionality in single platform makes reporting easier and reduces the need for exports, imports and additional data entry.
Mary Sheeley profile photo

Scalability

Agile CRM10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo
Ceridian Dayforce HCM8.3
Based on 11 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois profile photo

Return on Investment

  • It may be me but I spent a disproportionate amount of time figuring out how to derive more ROI from Agile CRM. The functionality and facilities were there but I eventually gave up as it was taking too much time and attention.
Colin Butler profile photo
  • We would have had to add more FTEs to our team had we not been able to leverage the self service functionality within Dayforce.
Mary Sheeley profile photo

Screenshots

Pricing Details

Agile CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Agile CRM More Information

Ceridian Dayforce HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ceridian Dayforce HCM More Information