What users are saying about

Agility CMS

6 Ratings

Crownpeak DXM

4 Ratings

Agility CMS

6 Ratings
Score 7.6 out of 101

Crownpeak DXM

4 Ratings
Score 7 out of 101

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Likelihood to Recommend

Agility CMS

Agility is well suited for companies that want a balance of control and support. For major global site updates, these can be handled by Agility's support team, while minimal changes and updates can be performed autonomously by the company's own staff with ease. For companies that are interested in flexibility to reconstruct site structure or major global facelifts, Agility is less ideal because these changes must be handled and paid for through Agility support.
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Crownpeak DXM

Are you ok having extra people manually categorize content and update most things by hand?
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Feature Rating Comparison

Security

Agility CMS
6.0
Crownpeak DXM
Role-based user permissions
Agility CMS
6.0
Crownpeak DXM

Platform & Infrastructure

Agility CMS
5.5
Crownpeak DXM
API
Agility CMS
3.0
Crownpeak DXM
Internationalization / multi-language
Agility CMS
8.0
Crownpeak DXM

Web Content Creation

Agility CMS
5.4
Crownpeak DXM
WYSIWYG editor
Agility CMS
6.0
Crownpeak DXM
Code quality / cleanliness
Agility CMS
9.0
Crownpeak DXM
Admin section
Agility CMS
5.0
Crownpeak DXM
Page templates
Agility CMS
5.0
Crownpeak DXM
Library of website themes
Agility CMS
5.0
Crownpeak DXM
Mobile optimization / responsive design
Agility CMS
4.0
Crownpeak DXM
Publishing workflow
Agility CMS
4.0
Crownpeak DXM

Web Content Management

Agility CMS
5.0
Crownpeak DXM
Content taxonomy
Agility CMS
5.0
Crownpeak DXM
SEO support
Agility CMS
4.0
Crownpeak DXM
Bulk management
Agility CMS
5.0
Crownpeak DXM
Availability / breadth of extensions
Agility CMS
6.0
Crownpeak DXM
Community / comment management
Agility CMS
5.0
Crownpeak DXM

Pros

  • File management within the CMS is extremely helpful as a hosting/uploading tool local to our web pages and content.
  • Ability to clone web page content across mutli-language websites takes only a few clicks, and translation can be performed easily based on default English content.
  • Ability to post shared content and link content to categories for easy organization of content on the web - post once, and serve the content up on the live site in multiple places.
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  • Hosting simple article pages and images
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Cons

  • Simplification of uploading files would be ideal - where all files are located in the Media & Documents section rather than uploaded directly to Shared Content modules. One home for all files helps us keep track of what is uploaded and what is not.
  • Better copy/paste handling of content from external programs (cleaning Word document formatting, etc.), similar to handling by Word Press and other simplified CMS would be helpful.
  • Greater control over global content such as headers/footers, multi-language implementation, etc., would allow our developers more flexibility and reduce our time coordinating with Agility support and using BOH.
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  • The development environment is sub-par. It's difficult to create any type of "application" as the format of page templates is not suited for compile-time checks, cross classes, and many .NET libraries are excluded. You cannot use modern development techniques such as SASS for CSS, nor does their system minify or bundle JavaScript or CSS. There is no place for a standard relational database so creating "category" pages of related content is difficult. There is no source control integration. Again. No source control history or usage whatsoever. Also, a real difficulty in development is the code-deploy-wait model used - it's similar to SharePoint in that a developer makes a change to a template, saves, and then needs to "deploy" that change to another server to view it. The deployment usually takes from seconds to minutes. This makes development take a lot longer than other platforms where the feedback is more immediate.
  • The content creation user experience is very confusing. For instance, there is a "new" menu for creating content but the developers control of that is limited and end users often get lost in a large development template folder looking for the "right" template to use. Other content creation systems like Wordpress are a lot more intuitive.
  • The documentation and online forum are particularly lacking. The documentation does not have many examples and the forum is extremely cumbersome and limited. Most of the "help" documentation is sideways Powerpoints. CrownPeak makes up for this with their support email system - they respond very quickly - but it's very hard to look up anything for yourself.
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Likelihood to Renew

Agility CMS5.0
Based on 1 answer
I am not a part of this decision process at our organization.
Jill Angelstad profile photo
Crownpeak DXM5.0
Based on 1 answer
No answer on this topic is available.

Support

Agility CMS9.0
Based on 1 answer
Support is always available and responsive when we email, responding right away that they are on the case, even if they are unable to solve the issue right away. Support will usually find the issue of our problem quickly and require minimal hand-holding, direction, or re-explanation from our team. They are knowledgeable about the platform and our instance and are able to run diagnostics with minimal information from us. When issues are resolved they always request confirmation that things are working as expected before closing out our tickets.
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No answers yet
No answers on this topic

Alternatives Considered

Agility offers a balance of simplicity and capability that other platforms don't offer. User-friendly platforms like Word Press do not offer our company the ability to fully customize our site based on our goals, but more adaptable programs like Drupal do not offer the support resources to simplify the structure of our site with pre-existing modules or professional development to meet our needs.
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Return on Investment

  • It is fairly simple for our employees to make web updates via Agility CMS, and this greatly optimizes our employee efficiency.
  • We are able to load and host company files easily via Agility CMS Media & Documents, which allows minimal, quick content sharing between departments when other file sharing platforms are not available.
  • Automation platforms and tracking code easily integrate with Agility CMS global headers to allow us to seamlessly acquire analytics on our site visits and content access.
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No answers on this topic

Pricing Details

Agility CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Agility CMS More Information

Crownpeak DXM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Crownpeak DXM More Information