What users are saying about
7 Ratings
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Top Rated
430 Ratings
7 Ratings
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Score 5.8 out of 101

Hootsuite

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Top Rated
430 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Likelihood to Recommend

Agility CMS

Agility is well suited for companies that want a balance of control and support. For major global site updates, these can be handled by Agility's support team, while minimal changes and updates can be performed autonomously by the company's own staff with ease. For companies that are interested in flexibility to reconstruct site structure or major global facelifts, Agility is less ideal because these changes must be handled and paid for through Agility support.
No photo available

Hootsuite

The Hootsuite free version is great for small businesses that do not need extremely detailed tracking. It can easily publish content across multiple social media formats. I have not had any issues in content failing to publish because of software error. The at-a-glance analytics provides a lot of information when targeted a specific age range or the time when subscribers are online. It has worked well for my private business.
Trish Lofton profile photo

Feature Rating Comparison

Security

Agility CMS
6.0
Hootsuite
Role-based user permissions
Agility CMS
6.0
Hootsuite

Platform & Infrastructure

Agility CMS
5.5
Hootsuite
API
Agility CMS
3.0
Hootsuite
Internationalization / multi-language
Agility CMS
8.0
Hootsuite

Web Content Creation

Agility CMS
5.4
Hootsuite
WYSIWYG editor
Agility CMS
6.0
Hootsuite
Code quality / cleanliness
Agility CMS
9.0
Hootsuite
Admin section
Agility CMS
5.0
Hootsuite
Page templates
Agility CMS
5.0
Hootsuite
Library of website themes
Agility CMS
5.0
Hootsuite
Mobile optimization / responsive design
Agility CMS
4.0
Hootsuite
Publishing workflow
Agility CMS
4.0
Hootsuite

Web Content Management

Agility CMS
5.0
Hootsuite
Content taxonomy
Agility CMS
5.0
Hootsuite
SEO support
Agility CMS
4.0
Hootsuite
Bulk management
Agility CMS
5.0
Hootsuite
Availability / breadth of extensions
Agility CMS
6.0
Hootsuite
Community / comment management
Agility CMS
5.0
Hootsuite

Listening/monitoring

Agility CMS
Hootsuite
7.4
Boolean keyword searches
Agility CMS
Hootsuite
7.3
Filtering out noise/spam
Agility CMS
Hootsuite
6.8
Sentiment analysis
Agility CMS
Hootsuite
7.1
Broad channel coverage
Agility CMS
Hootsuite
8.5

Publishing

Agility CMS
Hootsuite
8.0
Content planning and scheduling
Agility CMS
Hootsuite
9.0
Audience targeting
Agility CMS
Hootsuite
7.2
Content optimization
Agility CMS
Hootsuite
7.6
Workflow management
Agility CMS
Hootsuite
8.1

Engagement

Agility CMS
Hootsuite
7.6
Automated routing and prioritization
Agility CMS
Hootsuite
7.5
Customer interaction histories
Agility CMS
Hootsuite
7.5
Bulk actions
Agility CMS
Hootsuite
7.8

Marketing

Agility CMS
Hootsuite
7.4
Lead generation
Agility CMS
Hootsuite
7.0
Content marketing
Agility CMS
Hootsuite
8.0
Paid media management
Agility CMS
Hootsuite
6.9
Campaigns and promotions
Agility CMS
Hootsuite
7.6

Channel coverage/integration

Agility CMS
Hootsuite
8.7
Twitter
Agility CMS
Hootsuite
9.4
Facebook
Agility CMS
Hootsuite
8.9
LinkedIn
Agility CMS
Hootsuite
8.6
Google+
Agility CMS
Hootsuite
8.9
Instagram
Agility CMS
Hootsuite
7.8
Pinterest
Agility CMS
Hootsuite
8.7
YouTube
Agility CMS
Hootsuite
8.8

Reporting/analytics

Agility CMS
Hootsuite
7.6
Campaign success analytics
Agility CMS
Hootsuite
7.5
Real-time tracking
Agility CMS
Hootsuite
8.2
Competitor analysis
Agility CMS
Hootsuite
7.1

Account management

Agility CMS
Hootsuite
8.3
Role-based user permissions & privileges
Agility CMS
Hootsuite
8.4
Mobile access
Agility CMS
Hootsuite
8.2

Pros

Agility CMS

  • The ability to use both WYSIWYG and HTML to format content on the website
  • The ability to take a webpage down from public viewing, without deleting content
Jill Angelstad profile photo

Hootsuite

  • When it works, the ability to write ONE post and apply it to multiple platforms is great. Huge timesaver, and ensures consistency of content across your platforms.
  • The customizability of streams is a cool feature. You can really dial in a dashboard that fits your unique needs, instead of trying to adapt yourself to a default vanilla setup. Whichever content streams (both existing and scheduled) are important to you can be placed front and center and edited as needed.
Brock Ross profile photo

Cons

Agility CMS

  • Simplification of uploading files would be ideal - where all files are located in the Media & Documents section rather than uploaded directly to Shared Content modules. One home for all files helps us keep track of what is uploaded and what is not.
  • Better copy/paste handling of content from external programs (cleaning Word document formatting, etc.), similar to handling by Word Press and other simplified CMS would be helpful.
  • Greater control over global content such as headers/footers, multi-language implementation, etc., would allow our developers more flexibility and reduce our time coordinating with Agility support and using BOH.
No photo available

Hootsuite

  • I personally don't like the way Hootsuite displays multiple social channels on the interface. It's very utilitarian and it does have a modern look, but there's just something about the multiple column look that really bugs me. It feels a bit dated and cluttered.
  • I've used both the free and the pro versions before. Pro is somewhat overpriced for the value that it provides and the free version limits you to too few social profiles which puts you in a position to either overpay or go to another option like Buffer which is cheaper but isn't as reliable. I'd say somewhere around $12-15/mo. would make the single-user Pro tier more palatable.
Garrett Genest profile photo

Likelihood to Renew

Agility CMS

Agility CMS 5.0
Based on 1 answer
I am not a part of this decision process at our organization.
Jill Angelstad profile photo

Hootsuite

Hootsuite 6.4
Based on 67 answers
At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
Laura Pence profile photo

Usability

Agility CMS

No score
No answers yet
No answers on this topic

Hootsuite

Hootsuite 10.0
Based on 23 answers
The layout of horizontal columns for each stream or search is a very cumbersome way to display information. There isn't an easy way to sort, filter, or otherwise re-organize the streams to limit the current view to relevancy. This is one of the primary reasons why we plan to move to another platform.
Matthew Hardesty profile photo

Reliability and Availability

Agility CMS

No score
No answers yet
No answers on this topic

Hootsuite

Hootsuite 5.3
Based on 17 answers
Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
Michael Royal profile photo

Performance

Agility CMS

No score
No answers yet
No answers on this topic

Hootsuite

Hootsuite 7.5
Based on 15 answers
HootSuite does everything it is designed to do very well: the product's performance is very reliable and efficient. Like other tools, there is always a room for new developments and updates, and the HootSuite team recognizes this and focuses on new development as well.
Igors Skute profile photo

Support

Agility CMS

Agility CMS 9.0
Based on 1 answer
Support is always available and responsive when we email, responding right away that they are on the case, even if they are unable to solve the issue right away. Support will usually find the issue of our problem quickly and require minimal hand-holding, direction, or re-explanation from our team. They are knowledgeable about the platform and our instance and are able to run diagnostics with minimal information from us. When issues are resolved they always request confirmation that things are working as expected before closing out our tickets.
No photo available

Hootsuite

Hootsuite 10.0
Based on 18 answers
"Help Desk", basically a collection of articles, is clearly outdated and not keeping up with its features set with inaccuracies and errors yet is still the only possible option for finding help. You get what you pay for, they say.
Richard Chen profile photo

Online Training

Agility CMS

No score
No answers yet
No answers on this topic

Hootsuite

Hootsuite 8.0
Based on 7 answers
HootSuite offers all the necessary online materials, including guidelines on how to use and also optimize usage of the tool. There are numerous video trainings and lots of webinars, so there is no lack of basic training information. Users that want to use HootSuite for professional purposes, like market segment analysis or competitor analysis might need to request private training options.
Igors Skute profile photo

Implementation

Agility CMS

No score
No answers yet
No answers on this topic

Hootsuite

Hootsuite 10.0
Based on 21 answers
One person of the organization must take the time to understand the product throughly. Next that person should work with the Hootsuite team to maximize the architecture of your platform and mitigate any problems that may crop up. Also, if a team members voices a concern or is having a problem roll your sleeves up and help them if not it can kill support for the product and end any chances of a renewal. Lastly, set aside enough time to allow for training and refresher training. Solve all problems ambiguity can not be permitted
Edgar Carpenter IV profile photo

Alternatives Considered

Agility CMS

Agility offers a balance of simplicity and capability that other platforms don't offer. User-friendly platforms like Word Press do not offer our company the ability to fully customize our site based on our goals, but more adaptable programs like Drupal do not offer the support resources to simplify the structure of our site with pre-existing modules or professional development to meet our needs.
No photo available

Hootsuite

Main other tool we looked at was Buffer. While I like both of them, the free version of Hootsuite allowed us to connect to 3 social media platforms and we prefer the calendar and stream layouts for management of activity.
Ed Hart profile photo

Return on Investment

Agility CMS

  • Decreased employee efficiency: I would like to be able to load word documents directly onto the website without having to tweak so many formatting issues
Jill Angelstad profile photo

Hootsuite

  • It enables me to spend less time worry about posting and I'm able to schedule and walk away. Saves time, which increases productivity.
  • Being unable to tag companies and people on LinkedIn impacts the reach and engagement of my posts, which impacts monthly success, which negatively impacts my social efforts overall.
  • Having an easy, formal review process between us and client is a huge help in saving time for us and the client. Saved time = saved money/productivity.
Jarad Matula, MBA profile photo

Pricing Details

Agility CMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hootsuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Agility CMS
7.0
Hootsuite
8.2

Likelihood to Renew

Agility CMS
5.0
Hootsuite
6.4

Usability

Agility CMS
Hootsuite
10.0

Reliability and Availability

Agility CMS
Hootsuite
5.3

Performance

Agility CMS
Hootsuite
7.5

Support

Agility CMS
9.0
Hootsuite
10.0

In-Person Training

Agility CMS
Hootsuite
6.0

Online Training

Agility CMS
Hootsuite
8.0

Implementation

Agility CMS
Hootsuite
10.0

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