Agiloft Flexible Service Desk Suite vs. Botbot.AI
Agiloft Flexible Service Desk Suite vs. Botbot.AI
Product | Rating | Most Used By | Product Summary | Starting Price |
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Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
Botbot.AI | Enterprise companies (1,001+ employees) | Botbot.AI is an enterprise productivity solution that uses chat as an interface to automate business processes and workflows. Built for the Asian enterprise in mind, it is optimized for the rich range of languages and creoles as well as platforms popular within the region. We harness advancements in natural language processing (NLP) and machine learning, making our chatbots more conversant. With our comprehension of the complex systems powering each enterprise, we create chatbots that… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Required | Required | ||||||||||||||
Additional Details | — | For every chatbot project, we charge a one-time setup fee and a monthly subscription fee. The setup fee will depend on the chatbot functionalities and system integrations required, as well as the hosting type, i.e. on cloud or on-premise. Monthly subscription fee is charged per usage. Please feel free to reach out to us to find out more. | ||||||||||||||
More Pricing Information |
Agiloft Flexible Service Desk Suite | Botbot.AI | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Agiloft Flexible Service Desk Suite | Botbot.AI | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Redwood RunMyJobs Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | Botbot.AI | |
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Likelihood to Recommend | 10.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Agiloft Flexible Service Desk Suite | Botbot.AI | |
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Likelihood to Recommend | Agiloft | Botbot.AI No answers on this topic |
Pros | Agiloft | Botbot.AI No answers on this topic |
Cons | Agiloft | Botbot.AI No answers on this topic |
Likelihood to Renew | Agiloft | Botbot.AI No answers on this topic |
Usability | Agiloft | Botbot.AI No answers on this topic |
Support Rating | Agiloft | Botbot.AI No answers on this topic |
Alternatives Considered | Agiloft | Botbot.AI No answers on this topic |
Return on Investment | Agiloft | Botbot.AI No answers on this topic |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots |