What users are saying about

AgoraPulse

Top Rated
265 Ratings

uberVU

6 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

uberVU

6 Ratings
Score 9 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

It suits organizations of all size regardless or how small or how large. I would definitely recommend it for any paid campaign on Facebook/Instagram due to its easy aggregation of all activity including paid.
Jayden Andersen profile photo

uberVU

I liked uberVU a lot, and thought I was lucky to have found them (they actually responded to my tweet when I was vendor-searching, which was good to know as they were doing just what we were planning to use the software for). They are relatively small, which allows to have a great personal relationship and we felt very valued as a client. They provided great value - some of their competitors allow for more features (which explains their higher price), but there was no way to opt out of the unnecessary features to lower the price - uberVU didn't have any of that, it was just what we needed and in our price range
No photo available

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
uberVU
Boolean keyword searches
AgoraPulse
7.8
uberVU
Filtering out noise/spam
AgoraPulse
7.1
uberVU
Sentiment analysis
AgoraPulse
9.1
uberVU
Broad channel coverage
AgoraPulse
8.5
uberVU

Publishing

AgoraPulse
8.1
uberVU
Content planning and scheduling
AgoraPulse
8.8
uberVU
Audience targeting
AgoraPulse
6.7
uberVU
Content optimization
AgoraPulse
9.1
uberVU
Workflow management
AgoraPulse
7.9
uberVU

Engagement

AgoraPulse
7.5
uberVU
Automated routing and prioritization
AgoraPulse
6.4
uberVU
Customer interaction histories
AgoraPulse
8.4
uberVU
Bulk actions
AgoraPulse
7.9
uberVU

Marketing

AgoraPulse
7.6
uberVU
Lead generation
AgoraPulse
6.5
uberVU
Content marketing
AgoraPulse
9.1
uberVU
Paid media management
AgoraPulse
8.2
uberVU
Campaigns and promotions
AgoraPulse
6.7
uberVU

Channel coverage/integration

AgoraPulse
8.6
uberVU
Twitter
AgoraPulse
9.2
uberVU
Facebook
AgoraPulse
8.9
uberVU
Instagram
AgoraPulse
7.8
uberVU

Reporting/analytics

AgoraPulse
7.3
uberVU
Campaign success analytics
AgoraPulse
7.6
uberVU
Real-time tracking
AgoraPulse
7.4
uberVU
Competitor analysis
AgoraPulse
6.9
uberVU

Account management

AgoraPulse
7.4
uberVU
Role-based user permissions & privileges
AgoraPulse
8.3
uberVU
Mobile access
AgoraPulse
6.6
uberVU

Pros

  • Social media posting through Facebook, Twitter and Instagram.
  • Excellent UI and especially in the social inbox. Its now incredibly easy to keep up with comments, mentions, posts, all in one place.
  • Competitor analysis allowed us to cut out roughly 12 hours of work per month. We are working more efficiently and getting more done with our staff we have.
Joey McNamara profile photo
  • This software did everything we needed it to do.
  • We used a custom plan, and it allowed to apply our own branding to reports and interface.
  • We could have unlimited mentions which was great (most other solutions I evaluated had certain number of mentions (or results) included, and they charged for anything extra.
  • The reports were great and these were something we could easily download and send around - no additional formatting was required.
  • The real-time alerts included specific posts, plus daily/weekly summaries were helpful to get the overview of industry buzz in social media. Those real-time alerts were one of the most important reasons we got the tool (they aren't call "real-time" in the interface, we had to set it for "every 15 minutes", I believe, which is as close to real time as we needed).
  • Collaboration features were neat and alerts worked great for that as well. Some posts could be assigned to other users and they would get an alert when they needed to act on it.
  • Loved to be able to get the stats on "reach" for a specific post or tweet, even though these were estimates; engagements stats were detailed as well.
No photo available

Cons

  • Expansions into other social networks such as Instagram Story or Snapchat
  • Bit.ly shortening on the Facebook publishing, and in-app Instagram main link changing would be incredibly helpful.
  • Bit.ly API and analytic integrations would be helpful.
Joey McNamara profile photo
  • I honestly didn't have any issues with them. Being able to set the real-time alerts as "every 15 minutes" took some figuring out to do, and we were still in the trial mode while we did that - it wasn't particularly intuitive for other users, but once we walked them through, everything worked well.
No photo available

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
uberVU10.0
Based on 2 answers
I am no longer with the company I used it for, but I know they are still using it
No photo available

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
uberVU10.0
Based on 1 answer
All the users found the product intuitive and easy to use.
No photo available

Reliability and Availability

AgoraPulse9.1
Based on 1 answer
No answer on this topic is available.
uberVU9.0
Based on 1 answer
A couple of times it was a little slow, but this didn't result in any negative impact for us. There was no downtime as I could recall or notice.
No photo available

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
uberVU10.0
Based on 1 answer
Every time we needed help, the support was great. We had no issues, mostly needed usability walkthroughs and had questions about features.
No photo available

Online Training

AgoraPulse7.3
Based on 1 answer
No answer on this topic is available.
uberVU10.0
Based on 1 answer
I got the training while I was evaluating and in the trial period. Then I trained the others myself
No photo available

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
uberVU10.0
Based on 1 answer
Not applicable since it is SAAS - all we needed was to sign up, which was easy
No photo available

Alternatives Considered

I think AgoraPulse combines the best aspects of Sprout Social and Hootsuite into one program. Hootsuite is fantastic for listening, but lacks in the publishing and metrics departments. Hootsuite also does not have any form of Instagram analytics. Sprout Social has great tools for metrics but I feel like their listening tools are lacking. I feel that AgoraPulse has all of these tools and is the perfect platform for listening, publishing and metrics.
Brendon Phillips profile photo
Radian6 and Brandwatch were on the short list. We picked uberVU for its combination of price and features. It did not have extra features we didn't need, they were customizable and flexible enough to meet all of our needs
No photo available

Return on Investment

  • AgoraPulse has saved time and efforts when it comes to publishing to different platforms at the same time.
  • The metrics have improved the amount of effort we put towards certain programs on campus based on how students react to them.
Brendon Phillips profile photo
  • Oh the ever so important ROI question...
  • This software was designed to monitor our social media presence and respond to mentions, and we didn't use it to actually track ROI. But the fact that we were able to react to people's mentions of our brand was important, especially for support-related questions.
  • We were able to increase efficiency of our employees monitoring, posting and responding to mentions, so the ROI in this case could be translated to saved man hours - if taken this way it was definitely positive. However this would have been the ROI of any solution of that kind, regardless of the vendor.
No photo available

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

uberVU

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
uberVU Editions & Modules
uberVU
Additional Pricing Details

uberVU More Information