airfocus vs. Apptio Targetprocess

airfocus is a scalable platform, very useful for any organization, especially for our IT department since it facilitates decision making, helps to establish different priorities, and helps to execute your sprints easily in a simple and visual way.

Incentivized

Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit

Incentivized

• Product prioritization was made simple by compiling stakeholder input on projects to determine the proper order to execute differing projects. Priority poker-like features are a huge timesaver.
• Creating roadmaps could not be easier in airfocus. Creating new projects is intuitive and you can customize settings that allow you to automatically add projects to the overall roadmap. There are a number of choices for the roadmap templates also which is nice depending on individual product managers' needs and expertise.
• Perhaps the most useful feature(s) of airfocus are the collaboration tools. The ability to build out product roadmaps with the entire team's input saves countless hours of in-person prioritization meetings and has made refinement meetings with engineering team go much more smoothly.

Incentivized

• Extremely flexible: We are able to setup work for different groups in ways that work best for them.
• Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
• Automation: Their automation capabilities have saved us a lot of time.
• Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
• Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
• Their user guide is well built and extremely helpful.

Incentivized

• Can be expensive to give everyone access
• Integrations could be more precise and powerful

Incentivized

• Every feature in this amazing application is of unique importance and also quite friendly in nature that doesn’t consume a lot of time and energy as well.
• For me, there is nothing to take care of in this specific application only sometimes it shows errors while updating but that’s not a big deal.

Incentivized

Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.

Incentivized

The UI is intuitive and consistent. The complexity of the app means there is a steep learning curve though, but it is well worth putting in the effort to get the most out of the tool. We have some team members who are learning new ways of doing things after 1-2 years of working in Targetprocess.

Incentivized

Some minor outages are experienced, though these tend to pass within an hour usually and work can continue

Incentivized

Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.

Incentivized

They answered every single question we had in a timely fashion and furthermore, they went out of their way to make sure we had all the time we needed to fully evaluate the product. I think the fact that they truly valued customer feedback to improve the product made them feel more like a partner then just an off-the-shelf solution

Incentivized

TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.

The team also releases new versions frequently with new features but with no knock-ons to currently working features.

Incentivized

You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.

Incentivized

It's easy to use, it's customizable. It is ideal for managing multiple product lists, it is transparent and helps keep any work team centralized. It has an intuitive interface, special to track the time to our established goals.

Incentivized

Apptio Targetprocess outshone the competition on several benchmarks. The most important for our team was ease of administration, ease of configuration, cost of licenses, and ability to leverage the tool in multiple areas (not just project management or engineering). Apptio Targetprocess ranked top in each category, with anonymous scoring from members across the selection team.

Incentivized

We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!

Incentivized

• We know exactly what the impact/effort is of our projects, so we don't waste time on projects or features that won't drive meaningful revenue or increased brand affinity.

Incentivized

• Lower administrative burden on product teams. The "team" nature of resource manager saves a significant amount of admin time for our Product teams when managing resources and their alignment
• Lean processes for labor management. Simplifying time entry to very few tasks, and enabling time entry at a team level streamlines the representation of work and cuts back on wasted time churning through admin activities

Incentivized