What users are saying about
6 Ratings
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Score 8.5 out of 100
5 Ratings
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Score 6 out of 100

Feature Set Ratings

    Sales Force Automation

    9.1

    AllProWebTools

    91%

    TrueCommerce Nexternal

    Feature Set Not Supported
    N/A
    AllProWebTools ranks higher in 3/3 features

    Customer data management / contact management

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    9.1

    AllProWebTools

    91%

    TrueCommerce Nexternal

    Feature Set Not Supported
    N/A
    AllProWebTools ranks higher in 2/2 features

    Lead management

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Email marketing

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    9.1

    AllProWebTools

    91%

    TrueCommerce Nexternal

    Feature Set Not Supported
    N/A
    AllProWebTools ranks higher in 2/2 features

    Task management

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Customization

    9.1

    AllProWebTools

    91%

    TrueCommerce Nexternal

    Feature Set Not Supported
    N/A
    AllProWebTools ranks higher in 1/1 features

    Custom fields

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Platform

    4.5

    AllProWebTools

    45%

    TrueCommerce Nexternal

    Feature Set Not Supported
    N/A
    AllProWebTools ranks higher in 1/1 features

    Mobile access

    4.5
    45%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • TrueCommerce Nexternal is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.1

    AllProWebTools

    91%
    1 Rating
    9.2

    TrueCommerce Nexternal

    92%
    3 Ratings

    Likelihood to Renew

    AllProWebTools

    N/A
    0 Ratings
    8.5

    TrueCommerce Nexternal

    85%
    3 Ratings

    Usability

    AllProWebTools

    N/A
    0 Ratings
    9.0

    TrueCommerce Nexternal

    90%
    2 Ratings

    Support Rating

    AllProWebTools

    N/A
    0 Ratings
    10.0

    TrueCommerce Nexternal

    100%
    4 Ratings

    Implementation Rating

    AllProWebTools

    N/A
    0 Ratings
    10.0

    TrueCommerce Nexternal

    100%
    2 Ratings

    Likelihood to Recommend

    AllProWebTools

    It works very well for my cooking business.
    Trisha Thiel | TrustRadius Reviewer

    TrueCommerce Nexternal

    If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
    Kielly Lewis | TrustRadius Reviewer

    Pros

    AllProWebTools

    • The CRM holds all of my contacts and it is already integrated with all of my other tools.
    • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
    • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
    • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
    • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
    • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
    • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
    Trisha Thiel | TrustRadius Reviewer

    TrueCommerce Nexternal

    • Nexternal's customer service is the best in the business. Each account comes with a dedicated account rep who answers the phone when you call, and personally replies to your emails within a very reasonable time - sometimes within minutes!
    • Nexternal is consistently improving their platform with added tools and 3rd party integrations for everything from social sharing and email campaign management to search optimization tools and automatic product feed integrations such as Amazon.
    • Nexternal offers site security and PCI compliance out of the box. There is no need for an additional SSL, nor do you need to worry about the security of your clients' personal information.
    • Nexternal is scalable and grows with your business. We have more than a handful of clients who have been with Nexternal for more than 10 years. In web-speak, that's like 50 years!
    • The Nexternal shopping cart template can be customized to create a consistently branded experience from your home page throughout the entire shopping process.
    • Nexternal offers a host of API and XML toolsets that allow clients to sync data between their ecommerce platform and most any other third party platform, thereby coordinating the operations of your business and cutting down on management time.
    Katie Partridge | TrustRadius Reviewer

    Cons

    AllProWebTools

    • QuickBooks Integration
    • More email templates
    • They do not have an app
    Trisha Thiel | TrustRadius Reviewer

    TrueCommerce Nexternal

    • Nexternal needs a POS system that enables you to swipe credit cards. We switched to a different system because this was a limitation of Nexternal. At the point of purchase we used to have to write everything down and enter in later.
    • The shipping functionality is extremely basic. The shipping address check for each state never worked properly. Also, with our new system, the woman who does the compliance can pull all reports per state out of it. Nexternal does not have that capability.
    Stephanie Barnett | TrustRadius Reviewer

    Pricing Details

    AllProWebTools

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required
    $195

    Starting Price

    $10 per installation

    AllProWebTools Editions & Modules

    Edition
    Base + Website Hosting$101
    1. per installation
    Additional Pricing Details
    Starting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.

    TrueCommerce Nexternal

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    TrueCommerce Nexternal Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    AllProWebTools

    No score
    No answers yet
    No answers on this topic

    TrueCommerce Nexternal

    TrueCommerce Nexternal 8.5
    Based on 3 answers
    I'm so happy with Nexternal I don't see myself using any other platform. We currently only use Nexternal for our web store, but we are looking to expand into the tasting rooms and offer mobile points of sale.
    Kielly Lewis | TrustRadius Reviewer

    Usability

    AllProWebTools

    No score
    No answers yet
    No answers on this topic

    TrueCommerce Nexternal

    TrueCommerce Nexternal 9.0
    Based on 2 answers
    Nexternal has been around for over a decade - they may have defined the ecommerce admin panel. That said, they could stand to update it a bit - adding more drag and drop functionality and integrating a more comprehensive CMS allowing your home page to be part of your ecommerce website.
    Katie Partridge | TrustRadius Reviewer

    Support Rating

    AllProWebTools

    No score
    No answers yet
    No answers on this topic

    TrueCommerce Nexternal

    TrueCommerce Nexternal 10.0
    Based on 4 answers
    Doreen and Lanette are my lovely ladies. They are always available and do whatever they can to make sure I am taken care of. They have always been there for me and I know they will always be there for me.
    Kielly Lewis | TrustRadius Reviewer

    Implementation Rating

    AllProWebTools

    No score
    No answers yet
    No answers on this topic

    TrueCommerce Nexternal

    TrueCommerce Nexternal 10.0
    Based on 2 answers
    I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
    Kielly Lewis | TrustRadius Reviewer

    Alternatives Considered

    AllProWebTools

    I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
    Trisha Thiel | TrustRadius Reviewer

    TrueCommerce Nexternal

    Nexternal is a much more basic system in terms of an OMS system but it has much more limitations compared to Submerse. Submerse however is a newer products with a ton of glitches and terrible reporting methods. If Nexternal created a POS system and revamped their shipping capabilities, I would choose Nexternal.
    Stephanie Barnett | TrustRadius Reviewer

    Return on Investment

    AllProWebTools

    • It just makes it easier for me to track what is going on in my business.
    • I like having everything in one place, instead of a bunch of different programs.
    Trisha Thiel | TrustRadius Reviewer

    TrueCommerce Nexternal

    • Because we are a development team who focuses on integrating Nexternal with our clients' sites, we can't speak to specific ROI or conversions, however, the length of time our clients stick with Nexternal says it all - in an industry where there are no shortage of choices in platforms, we have rarely ever moved a client from Nexternal to another platform. Instead, the vast majority of our clients who use Nexternal now either started off with the platform or moved to Nexternal from a less-than platform. We have clients who have been with Nexternal for over a decade, and that's really saying something.
    • In the 10+ years that we have worked with Nexternal we have developed a solid relationship that is built solely on trust. We don't get any commission for referring customers to their site, nor do they receive any commission for sending customers our way. We work together because we enjoy it and we know that the other is dependable and worthwhile.
    Katie Partridge | TrustRadius Reviewer

    Screenshots

    TrueCommerce Nexternal

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