Allscripts Professional EHR vs. ESO Electronic Health Record

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Allscripts Professional EHR
Score 9.3 out of 10
N/A
Allscripts Professional EHR™ is a solution for small to mid-size physician practices that want to provide safer patient care, streamline operations and improve revenue. Professional works in ACOs, Patient-Centered Medical Homes and Federally Qualified Health Centers. According to the vendor, Professional is the industry’s first fully-certified 2015 edition technology enabling clinicians to meet the requirements of government initiatives such as Meaningful Use and MACRA. According to the…N/A
ESO EHR
Score 8.7 out of 10
N/A
ESO Electronic Health Record (EHR) is a web-based patient care documentation and reference system for emergency medical responders and firefighters. It's designed to provide easy access to information about patients' medications, allergies, history, etc. from a tablet while in the field, and allow healthcare providers to document patient encounters quickly.N/A
Pricing
Allscripts Professional EHRESO Electronic Health Record
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Allscripts Professional EHRESO EHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Allscripts Professional EHRESO Electronic Health Record
Top Pros
Top Cons
Features
Allscripts Professional EHRESO Electronic Health Record
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Allscripts Professional EHR
5.8
4 Ratings
31% below category average
ESO Electronic Health Record
-
Ratings
Real-time eligibility verification4.02 Ratings00 Ratings
Claims management8.02 Ratings00 Ratings
Coding7.24 Ratings00 Ratings
Patient billing5.02 Ratings00 Ratings
Financial Reporting5.02 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Allscripts Professional EHR
7.5
3 Ratings
6% below category average
ESO Electronic Health Record
-
Ratings
Rule-based scheduling7.02 Ratings00 Ratings
Automated appointment reminders8.02 Ratings00 Ratings
Automated patient check-in8.01 Ratings00 Ratings
Multi-location support8.33 Ratings00 Ratings
Calendar interface6.02 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Allscripts Professional EHR
7.7
5 Ratings
3% above category average
ESO Electronic Health Record
6.3
1 Ratings
17% below category average
Charting / document management8.15 Ratings10.01 Ratings
Templates8.05 Ratings10.01 Ratings
Patient portal6.23 Ratings00 Ratings
Mobile/tablet support7.74 Ratings10.01 Ratings
Fax integration7.84 Ratings5.01 Ratings
Integration with other EMR and PM systems8.03 Ratings7.01 Ratings
Workflow automation8.05 Ratings1.01 Ratings
Speech recognition7.01 Ratings00 Ratings
Customization7.25 Ratings1.01 Ratings
E-prescribing8.85 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Allscripts Professional EHR
8.9
5 Ratings
6% above category average
ESO Electronic Health Record
9.5
1 Ratings
13% above category average
HIPAA compliance9.610 Ratings10.01 Ratings
Role-based permission levels9.65 Ratings8.01 Ratings
Data backups and redundancy8.25 Ratings10.01 Ratings
Local mode / networking failsafe8.24 Ratings10.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Allscripts Professional EHR
8.7
5 Ratings
10% above category average
ESO Electronic Health Record
6.0
1 Ratings
27% below category average
Task tracking7.55 Ratings00 Ratings
Specialty-specific workflows9.04 Ratings00 Ratings
Multi-office / multi-physician capabilities9.53 Ratings6.01 Ratings
Best Alternatives
Allscripts Professional EHRESO Electronic Health Record
Small Businesses
athenaClinicals
athenaClinicals
Score 7.7 out of 10
athenaClinicals
athenaClinicals
Score 7.7 out of 10
Medium-sized Companies
CareLogic EHR, by Qualifacts
CareLogic EHR, by Qualifacts
Score 9.6 out of 10
CareLogic EHR, by Qualifacts
CareLogic EHR, by Qualifacts
Score 9.6 out of 10
Enterprises
Epic
Epic
Score 7.9 out of 10
Allscripts Professional EHR
Allscripts Professional EHR
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Allscripts Professional EHRESO Electronic Health Record
Likelihood to Recommend
7.4
(5 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Allscripts Professional EHRESO Electronic Health Record
Likelihood to Recommend
Allscripts
Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
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ESO Solutions
For most EMS providers, ESO EHR is an ideal solution: It meets 95% of the needs for the typical EMS provider, provides an unparalleled ease of use for field personnel documenting patient care, and is easy to implement and administer. Large EMS systems should carefully consider the limitations of the underdeveloped quality management modules for QA/QI programs. Large or progressive EMS systems with an advanced data analytics/data science capability should be aware of the significant challenges and limitations ESO EHR poses for data use outside of the standard analytics reports.
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Pros
Allscripts
  • Intuitive with documenting office visits
  • Easy to navigate around the screens when researching patient information
  • Able to customize lots of things throughout the program to work with requested workflows
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ESO Solutions
  • Exceptional user interface/user experience design that is intuitive and easy to use.
  • ESO, as a company, is deeply integrated into the EMS industry and recognizes customer needs better than competitors.
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Cons
Allscripts
  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
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ESO Solutions
  • The biggest gap is that doing QA/QI is not scalable or streamlined for a large provider. Managing an effective QA/QI program takes an incredible amount of labor and extra work.
  • The lack of customization and custom fields heavily limits use of ESO EHR to capture new data points for internal quality improvement or research projects.
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Support Rating
Allscripts
No answers on this topic
ESO Solutions
Customer support has been spectacular: Personalized, rapidly available, and very helpful.
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Alternatives Considered
Allscripts
It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
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ESO Solutions
ESO EHR won out due to ease of use for providers and for administration. Other vendors had greater ability to do data analysis, quality management, and customization but ultimately were significantly more difficult to learn, use, and administer.
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Return on Investment
Allscripts
No answers on this topic
ESO Solutions
  • The ease of use for providers to complete documentation has had a very positive ROI.
  • The ease of administering the software has saved significant money and delivered very positive ROI.
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ScreenShots

Allscripts Professional EHR Screenshots

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