Chose IBM watsonx Assistant
We have existing licenses with IBM for other products, so it was easier to integrate, and it had the features we needed.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Amazon Alexa for Business | N/A | Alexa for Business is a service that enables organizations and employees to use Alexa to get more work done. With Alexa for Business, employees can use Alexa as their intelligent assistant to be more productive in meeting rooms, at their desks, and with Alexa devices. IT and facilities managers can also use Alexa for Business to measure and increase the utilization of the existing meeting rooms in their workplace. | $3 per month per user | |
IBM watsonx Assistant | N/A | IBM offers watsonx Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website. | $0 per month |
Amazon Alexa for Business | IBM watsonx Assistant | |||||||||||||||
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | Billing for the use of Watson Assistant is managed through an IBM Cloud® account. The metrics that are used for billing purposes differ based on the plan type. The plan can be billed based on the number of API calls made to a service instance or on the number of active users who interact with the instance. | ||||||||||||||
More Pricing Information |
Amazon Alexa for Business | IBM watsonx Assistant | |
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Considered Both Products | ![]() Amazon Alexa for Business No answer on this topic | IBM watsonx Assistant |
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Amazon Alexa for Business | IBM watsonx Assistant | |
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Small Businesses | IBM watsonx Assistant Score 9.1 out of 10 | ManyChat Score 9.1 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Conversica Score 9.8 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Conversica Score 9.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Amazon Alexa for Business | IBM watsonx Assistant | |
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Likelihood to Recommend | 9.0 (1 ratings) | 9.1 (95 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (5 ratings) |
Usability | - (0 ratings) | 8.5 (80 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (9 ratings) |
In-Person Training | - (0 ratings) | 9.1 (1 ratings) |
Online Training | - (0 ratings) | 9.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (2 ratings) |
Configurability | - (0 ratings) | 9.1 (1 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 9.1 (1 ratings) |
Ease of integration | - (0 ratings) | 9.1 (1 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Professional Services | - (0 ratings) | 9.1 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (1 ratings) |
Amazon Alexa for Business | IBM watsonx Assistant | |
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Likelihood to Recommend | ![]() Amazon AWS
| IBM
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Pros | ![]() Amazon AWS
| IBM
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Cons | ![]() Amazon AWS
| IBM
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Likelihood to Renew | ![]() Amazon AWS No answers on this topic | IBM
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Usability | ![]() Amazon AWS No answers on this topic | IBM
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Performance | ![]() Amazon AWS No answers on this topic | IBM
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Support Rating | ![]() Amazon AWS No answers on this topic | IBM
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Online Training | ![]() Amazon AWS No answers on this topic | IBM
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Implementation Rating | ![]() Amazon AWS No answers on this topic | IBM
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Alternatives Considered | ![]() Amazon AWS
| IBM
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Contract Terms and Pricing Model | ![]() Amazon AWS No answers on this topic | IBM
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Scalability | ![]() Amazon AWS No answers on this topic | IBM
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Return on Investment | ![]() Amazon AWS
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ScreenShots |