What users are saying about

Box

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373 Ratings
126 Ratings
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Score 8.1 out of 101

Box

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373 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Add comparison

Likelihood to Recommend

Amazon Cloud Drive

Amazon Cloud Drive is a fantastic backup solution for storing your digital files on the web, but if you want to manage, tweak, organize or otherwise maintain those files after they have reached the cloud, the experience immediately begins to suffer. This is especially noted when major competitor products like Microsoft and Dropbox offer similar services at similar prices, but offer far better interfaces for file management.
Jorden Beatty profile photo

Box

Box is great for uploading pretty much any file type and sharing it between people, computers, locations, anything. The file upload process is seamless, especially when you download the local file application. There is no longer a need to attach 10 different files to an email, you can now just tell them what folder they are in on Box, and they can be found easily.
Tyler Grudowski profile photo

Feature Rating Comparison

File Sharing & Management

Amazon Cloud Drive
7.6
Box
8.5
Versioning
Amazon Cloud Drive
7.8
Box
8.3
Video files
Amazon Cloud Drive
7.9
Box
8.6
Audio files
Amazon Cloud Drive
7.5
Box
8.4
Document collaboration
Amazon Cloud Drive
7.5
Box
8.6
Access control
Amazon Cloud Drive
7.0
Box
8.7
File search
Amazon Cloud Drive
7.9
Box
8.6
Device sync
Amazon Cloud Drive
7.9
Box
8.4

Cloud Storage Security & Administration

Amazon Cloud Drive
8.1
Box
8.5
User and role management
Amazon Cloud Drive
8.1
Box
8.7
File organization
Amazon Cloud Drive
8.6
Box
8.3
Device management
Amazon Cloud Drive
7.7
Box
8.5

Cloud Storage Platform

Amazon Cloud Drive
8.4
Box
8.8
Performance
Amazon Cloud Drive
8.6
Box
8.9
Reliability
Amazon Cloud Drive
8.6
Box
8.9
Storage Reports
Amazon Cloud Drive
8.0
Box
8.5

Pros

  • Fast synced data across all of your devices – Desktops, Tablets and Phones.
  • Unlimited Cloud Storage space for all of your important media, files and documents from a reputable company.
  • Extremely helpful and friendly technical support staff who goes above and beyond when you need their help – even if the issue was a user's fault.
  • Seamless integration for your digital files. Plays very well with other popular services.
Jorden Beatty profile photo
  • The Box UI is very easy to use. I personally like to sort by Recent, where I am able to easily view the folders for currently-open projects.
  • Box makes it easy to share files with those outside of the organization, so we use it for customer deliveries.
  • The Box access-control model is quite good and makes it easy to have tiers of access control to files.
Jonah Dempcy profile photo

Cons

  • Expand the space for free users.
  • It should include the option to edit files in the cloud.
Arlex Guzman profile photo
  • W10 app is a bit slow to sync on mobile and desktop. The website does not have this issue.
  • W10 app does not respect UI theme (Dark/Light) or accent color. Forgivable given branding practices, but still not optimal.
  • W10 app live tile does not show useful information. OneDrive shows recent uploads, DropBox shows account status (free space).
  • W10 app does not expose all features/information that the website exposes.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Box8.0
Based on 12 answers
As I've stated Box is very easy to use and to set up. The documentation provided by Box is easy to follow and the interface is designed in a way that makes sense. With only a few limitations on the administrator side the system is fully capable to get the job done for our company
Michael Thomas profile photo

Usability

Amazon Cloud Drive6.2
Based on 2 answers
Because Amazon Cloud Drive is very easy to use.
Arlex Guzman profile photo
Box9.4
Based on 12 answers
The program is generally easy-to-use, but there are some issues with the file structure metaphor. It can be confusing for people accustomed to working with tree file structures. For example, if I share a folder with someone which is several levels down in my folder hierarchy, the shared folder displays at the root level for the person with which I shared. This is confusing and is not adequately covered in the training or documentation.”
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
Box10.0
Based on 5 answers
We have experienced no outages.
No photo available

Performance

Amazon Cloud Drive6.0
Based on 1 answer
It is safe but has little added value.
Arlex Guzman profile photo
Box8.4
Based on 10 answers
Box is fast, but it's not as fast as it could be. There are times when I wish it didn't have so many features and just let me get to the file I want quickly, and click once to generate a link to share the file and paste it to my clipboard. Instead, it takes maybe 20 or 30 seconds for something that I wish took only 5 or 10 seconds. Overall, it is a snappy interface, though, so I can't complain too much.
Jonah Dempcy profile photo

Support

No score
No answers yet
No answers on this topic
Box8.0
Based on 6 answers
I am a bit conflicted about the score because we haven't needed much technical support, though the support we have gotten was quite good. Frankly, the product has been easy to use and reliable which is the best support.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
Box10.0
Based on 1 answer
The in person training was done in house and I helped with the training, people seem to respond well.
No photo available

Online Training

No score
No answers yet
No answers on this topic
Box10.0
Based on 3 answers
The tutorials on their website are great, I think anybody can pick this up if they actually just watch the tutorials. The hard part is getting people to watch them!
No photo available

Implementation

No score
No answers yet
No answers on this topic
Box10.0
Based on 6 answers
It's super easy, you just purchase it and start using it!
No photo available

Alternatives Considered

Amazon Drive Cloud has the advantage of being backed by one of the companies that has had the highest growth in recent years: Amazon. That gives us security and has been the main reason for us to trust this product. We believe that the security systems of this company are good enough to be quiet while our files are stored on their servers
Miguel Brito profile photo
Box was superior to all of the cloud file storage systems I've used. It is easier to use, has more space available, and we rarely had any problems. Unfortunately, budget was the deciding factor that pushed us to a different product, but I have found myself wishing that weren't the case.
Dave Becker profile photo

Scalability

No score
No answers yet
No answers on this topic
Box10.0
Based on 1 answer
It's great, as we put more files on there it's done very well.
No photo available

Return on Investment

  • It is a program that helps us complement our lack of space to store information.
  • It helps us save and thanks to this program we do not have to pay for a larger amount of storage.
Miguel Brito profile photo
  • It has saved countless manhours on searching for the most up to date document.
No photo available

Pricing Details

Amazon Cloud Drive

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Box

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details