What users are saying about
Top Rated
489 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 489 reviews and ratings
75 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 75 reviews and ratings
Likelihood to Recommend
Amazon Web Services
We've chosen [Amazon Web Services] as our infrastructure-as-a-service (IAAS) solution across the whole organization for all our development environments, i.e. dev, staging, and production. We build custom-coded apps (full-stack). We specifically use it as our cloud solution for compute, storage and content delivery. This allows us to provide the best service to our end users as possible.

Verified User
Technician in Customer Service
Accounting Company, 1001-5000 employeesVimeo
I think Vimeo is well-used by organizations or people interested in placing the videos within another platform (within an app, embedded in a website, etc.) rather than someone looking for a video platform for social media purposes. I would say Vimeo is a wonderful business solution rather than a personal outlet.
Associate Director of Chapter Services
Alpha Phi Omega National Service FraternityNon-profit Organization Management, 11-50 employees
Feature Rating Comparison
Infrastructure-as-a-Service (IaaS)
Amazon Web Services
8.9
Vimeo
—
Service-level Agreement (SLA) uptime
Amazon Web Services
9.2
Vimeo
—
Dynamic scaling
Amazon Web Services
9.4
Vimeo
—
Elastic load balancing
Amazon Web Services
9.3
Vimeo
—
Pre-configured templates
Amazon Web Services
8.1
Vimeo
—
Monitoring tools
Amazon Web Services
8.4
Vimeo
—
Pre-defined machine images
Amazon Web Services
8.6
Vimeo
—
Operating system support
Amazon Web Services
8.8
Vimeo
—
Security controls
Amazon Web Services
9.0
Vimeo
—
Video Marketing
Amazon Web Services
—
Vimeo
6.3
Lead generation
Amazon Web Services
—
Vimeo
7.6
Video personalization
Amazon Web Services
—
Vimeo
7.2
eCommerce
Amazon Web Services
—
Vimeo
4.7
Support for advertisements
Amazon Web Services
—
Vimeo
5.2
Video SEO
Amazon Web Services
—
Vimeo
7.0
Integration to Marketing Automation
Amazon Web Services
—
Vimeo
6.1
Video Platform Integrations
Amazon Web Services
—
Vimeo
6.1
Integration to Salesforce.com
Amazon Web Services
—
Vimeo
5.5
Integration to Marketo
Amazon Web Services
—
Vimeo
5.8
Integration to HubSpot
Amazon Web Services
—
Vimeo
6.1
Integration to Eloqua
Amazon Web Services
—
Vimeo
6.0
Integration to LMS
Amazon Web Services
—
Vimeo
7.3
Video Security
Amazon Web Services
—
Vimeo
8.6
Video access controls
Amazon Web Services
—
Vimeo
8.5
User management
Amazon Web Services
—
Vimeo
8.1
Video link sharing
Amazon Web Services
—
Vimeo
9.2
Internal video
Amazon Web Services
—
Vimeo
8.5
External video
Amazon Web Services
—
Vimeo
8.7
Video Player
Amazon Web Services
—
Vimeo
8.2
Player customization
Amazon Web Services
—
Vimeo
7.7
Embedded videos
Amazon Web Services
—
Vimeo
8.9
Video quality / Bandwidth controls
Amazon Web Services
—
Vimeo
8.0
Mobile compatibility
Amazon Web Services
—
Vimeo
8.3
Video Analytics
Amazon Web Services
—
Vimeo
6.4
A/B testing
Amazon Web Services
—
Vimeo
4.0
Streaming quality reports
Amazon Web Services
—
Vimeo
4.8
Per viewer tracking
Amazon Web Services
—
Vimeo
6.9
Per video tracking
Amazon Web Services
—
Vimeo
8.3
Video analytics dashboard
Amazon Web Services
—
Vimeo
7.8
Video Hosting, Management & Storage
Amazon Web Services
—
Vimeo
7.3
On-Demand video
Amazon Web Services
—
Vimeo
7.0
Live streaming
Amazon Web Services
—
Vimeo
7.4
Impact of streaming on network
Amazon Web Services
—
Vimeo
6.7
Video upload & format support
Amazon Web Services
—
Vimeo
6.9
Video library / File management
Amazon Web Services
—
Vimeo
7.9
Video portal
Amazon Web Services
—
Vimeo
7.8
Video Engagement
Amazon Web Services
—
Vimeo
4.7
Audience polling
Amazon Web Services
—
Vimeo
2.0
Audience Q&A / Live chat
Amazon Web Services
—
Vimeo
4.2
Video comments
Amazon Web Services
—
Vimeo
8.1
Pros
Amazon Web Services
- What I like in it, is its simple notification service which provides a mobile messaging feature to enable push messaging to my mobile devices as well.
- It helps in sending out notifications to all my teammates with full integrity.
- Responsive Support.
- Offers a variety of features that help to manage my workload.
IT Manager
PerficientInformation Technology and Services, 1001-5000 employees
Vimeo
- Image and Branding - Vimeo has always had an edge on design and branding versus its competitors like YouTube. Using Vimeo as a content delivery platform gives the appearance of being luxurious and having a high-end product.
- Video Configuration - I've used YouTube through multiple iterations of their video management and configuration options, and Vimeo has continued to beat it hands down, both in ease of use and robustness. I can easily organize my Vimeo videos into tags and playlists while I still struggle with YouTube, where it is quite laborious.
- User Interaction - Vimeo allows you to capture user email addresses for email lists with ease, something its competitors have not figured out yet. You can easily split your video into chapters and hyperlink from within the video to other areas, features which competitors like YouTube have in some form but not nearly as easy to use or well-implemented as Vimeo.
- Video Analytics - Vimeo has a full-featured analytics suite that helps content creators understand user interaction and engagement with their videos.
- Versioning and Collaboration - Vimeo has workflows for video history and for collaboration where you can have a content creator upload a video which enters a pipeline for an editor to approve. I have not used these workflows, but it's pretty cool that they have implemented features like this.
- Custom Micro-Sites - I have only ever embedded Vimeo videos in websites that I've created, or sent them as links to clients, but I have seen well-designed micro-sites for content creators built using Vimeo. Overall, Vimeo does design and branding very well. Their micro-sites look much better, visually speaking, than competitors like YouTube whose equivalent feature, the YouTube Channel, just seems dry in comparison.
Web & Mobile Developer
Bluefire ProductionsComputer Software, 1-10 employees
Cons
Amazon Web Services
- If there is one thing I think AWS needs improvement on, it is the administration dashboard. It can be a nightmare to use especially when trying to access billing. This could be made better, honestly, as there should be a simplified way to access simple admin features.
- While AWS was fairly easy to integrate into our solutions, it is not as easy to use without some IT knowledge. The dashboards are complicated and designed for someone who is computer savvy. If you are just want to keep track of billing, for example, you may need to take a course or spend a few hours with someone being walked through the admin console.
- AWS does tend to be slow at times. If you do not have a fast internet connection, it can take time to access services that are hosted on AWS. This is not always the case but we have had clients complain about this if they are trying to access a service from multiple points (IP addresses). The only real fix we found was to make our files cache to another server and only keep current data accessible to clients.
Regional Manager
Dotcom ZambiaConsumer Services, 11-50 employees
Vimeo
- The Vimeo videos do not appear on search engine results, it would be better if search engines can find them.
- The search option can be made better. Looking up for old videos are a hassle sometimes.
- Can have CC autogeneration option, it would be better.
Manager - Video Team
Ekwa MarketingComputer Software, 51-200 employees
Likelihood to Renew
Amazon Web Services
Amazon Web Services 9.4
Based on 10 answers
We are almost entirely satisfied with the service. In order to move off it, we'd have to build for ourselves many of the services that AWS provides and the cost would be prohibitive. Although there are cost savings and security benefits to returning to the colo facility, we could never afford to do it, and we'd hate to give up the innovation and constant cycle of new features that AWS gives us.
Director of Software Development
Moxie Software, Inc.Computer Software, 201-500 employees
Vimeo
No score
No answers yet
No answers on this topic
Usability
Amazon Web Services
Amazon Web Services 7.3
Based on 5 answers
We find it quite easy to use. The only challenge is at the outset figuring out exactly what you need, given the large number of available services and options which could take a bit of time to get familiarised with and to decide on.

Verified User
C-Level Executive in Corporate
Computer Software Company, 1-10 employeesVimeo
Vimeo 9.0
Based on 1 answer
The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Student
RITPhotography, 5001-10,000 employees
Reliability and Availability
Amazon Web Services
Amazon Web Services 9.0
Based on 1 answer
Availability is very good, with the exception of occasional spectacular outages.

Verified User
Anonymous
Computer Software Company, 1001-5000 employeesVimeo
No score
No answers yet
No answers on this topic
Performance
Amazon Web Services
AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.

Verified User
Anonymous
Computer Software Company, 1001-5000 employeesVimeo
No answers on this topic
Support Rating
Amazon Web Services
Amazon Web Services 7.6
Based on 25 answers
Amazon Web Services boasts a really quick and helpful support with multiple communication options as well. For instance, on my personal account I incurred a minor charge due to mismanagement of a service. Upon contacting support, they quickly explained the issue to me and upon request waived the bill as a first time error.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 10,001+ employeesVimeo
Vimeo 8.1
Based on 15 answers
Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.

Verified User
Partner in Other
Sports Company, 1-10 employeesImplementation Rating
Amazon Web Services
Amazon Web Services 10.0
Based on 3 answers
The API's were very well documented and was Janova's main point of entry into the services.
Vice President Marketing and Product Management
SPIDA SoftwareInformation Technology and Services, 11-50 employees
Vimeo
No score
No answers yet
No answers on this topic
Alternatives Considered
Amazon Web Services
We have investigated Azure as well, for this specific need it made the most sense to go with [Amazon Web Services], the design was much simpler to get going. We have also used Azure for some of the other deployments that we have done with SaaS systems. These are the two market leaders by far!

Verified User
Administrator in Information Technology
Higher Education Company, 51-200 employeesVimeo
In higher ed we have a couple of options that integrate directly with our LMS (Blackboard/Canvas) that are comparable. Kaltura is outstanding but it's very expensive whereas I've found Viddler(and YouTube) to be much more simplistic. I've worked with other tools that want to charge based on the number of views or how much bandwidth you demand but I have always found that to be erratic. For budgeting purposes, I prefer to you just a sent annual fee like Vimeo.
Sr. Instructional Designer
Johns Hopkins Armstrong Institute for Patient Safety and QualityEducation Management, 10,001+ employees
Return on Investment
Amazon Web Services
- AWS has lowered our employee cost, because you don't have to hire Network/Server Admins to manage infrastructure.
- Increased productivity by incorporating Continuous Integration with AWS and our development life cycle.
- Increased customer confidence by being able to provide HIPAA level security in our development and production environments

Verified User
Engineer in Engineering
Health, Wellness and Fitness Company, 11-50 employeesVimeo
- We have seen a very good ROI on all of our weekly videos as it provides really good analytics.
- Because Vimeo is reliable there has been very little to no troubleshooting or issues with video playback. That means our customers don't leave the video when
- Our website is a destination for people to view our videos, so on the negative side, Vimeo doesn't have the user base to have our content organically discovered.
Creative Director
Ada Bible ChurchReligious Institutions, 51-200 employees
Pricing Details
Amazon Web Services
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Amazon Web Services Editions & Modules
—
Additional Pricing Details
—Vimeo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Vimeo Editions & Modules
Edition
Plus | $121 |
---|---|
Pro | $201 |
Business | $501 |
Premium | $751 |
- per month