What users are saying about
Top Rated
448 Ratings
2 Ratings
Top Rated
448 Ratings
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Score 8.5 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Apple iCloud

Apple iCloud works extremely well for individuals that are subscribed to the Apple ecosystem of products. The ability to seamlessly sync across devices with one account has helped me prepare, access, and share important documents quickly and effectively across platforms. Additionally, Apple's cloud infrastructure is quite robust and I have rarely encountered issues with reliability over the five years+ of using the service.
Joshua Melder | TrustRadius Reviewer

Filecamp

Filecamp lets you share assets with your team or external stakeholders. I was the admin (in my previous position) for a Filecamp install for +300 users. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files.There's nothing I actually dislike... perhaps I'd like better reporting tools. But it's no biggie.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Apple iCloud
8.0
Filecamp
Versioning
Apple iCloud
7.5
Filecamp
Video files
Apple iCloud
8.4
Filecamp
Audio files
Apple iCloud
8.3
Filecamp
Document collaboration
Apple iCloud
7.3
Filecamp
Access control
Apple iCloud
7.6
Filecamp
File search
Apple iCloud
7.8
Filecamp
Device sync
Apple iCloud
9.2
Filecamp

Cloud Storage Security & Administration

Apple iCloud
7.4
Filecamp
User and role management
Apple iCloud
6.7
Filecamp
File organization
Apple iCloud
8.0
Filecamp
Device management
Apple iCloud
7.6
Filecamp

Cloud Storage Platform

Apple iCloud
8.2
Filecamp
Performance
Apple iCloud
8.4
Filecamp
Reliability
Apple iCloud
8.9
Filecamp
Storage Reports
Apple iCloud
7.3
Filecamp

Pros

Apple iCloud

  • Speed - As soon as the transfer is complete you immediately have all the information backed up to access on any computer that you desire to log into. Transferring information from your phone to this service is seamless and easy to understand.
  • Reliability - I have used iCloud ever since I've had an iPhone (over 5 years) and I never once have lost a file or document due to Apple's failure.
Gavin Scott-Miller | TrustRadius Reviewer

Filecamp

  • Very fast and helpful tech support.
  • Easy-to-use interface.
  • Advanced features.
Anonymous | TrustRadius Reviewer

Cons

Apple iCloud

  • You will constantly run into issues where iCloud is optimized or available only for Apple's own product line. That's frustrating.
  • Apple's Mail app and service are just beleaguered by the likes of Gmail. Perhaps even Zoho does better than them on the web.
  • iCloud seems optimized more for a mobile user, so desktop apps & services feel a bit force-fitted.
Anonymous | TrustRadius Reviewer

Filecamp

  • We are missing an InDesign plugin.
  • Would be nice if you could give access to a folder but not to a subfolder or even a specific file within it. No other platform does this properly so this would really set Filecamp apart in my opinion.
  • Custom thumbnails too complicated to create.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Apple iCloud

Apple iCloud 9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
Anonymous | TrustRadius Reviewer

Filecamp

No score
No answers yet
No answers on this topic

Usability

Apple iCloud

Apple iCloud 7.8
Based on 20 answers
While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
Shelby Bowden | TrustRadius Reviewer

Filecamp

No score
No answers yet
No answers on this topic

Performance

Apple iCloud

Apple iCloud 8.2
Based on 13 answers
Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
Jeff Eaton | TrustRadius Reviewer

Filecamp

No score
No answers yet
No answers on this topic

Support Rating

Apple iCloud

Apple iCloud 7.5
Based on 36 answers
I never used Apple iCloud support, but have never needed to do so. It has become more of a personal issue with computers in my organization, where the business solution has been with Dropbox. I do have to admit when my Mac went down, having things on Apple iCloud did help to get things restored. However, since I had more than one photo file for my Business and Personal data, I was not able to recover my Business Photos. Apple iCloud should have been able to do this.
Thomas Myers | TrustRadius Reviewer

Filecamp

Filecamp 9.1
Based on 3 answers
Extremely fast and helpful support. Our problems get solved in a matter of minutes
Anonymous | TrustRadius Reviewer

Alternatives Considered

Apple iCloud

Google Drive is great and it offers way more free storage than Apple iCloud, however, Google is known for sharing their user's data much more freely than Apple. To some people, this might not be a big deal. I prefer to pay a few dollars for added security. Dropbox is a different situation in that it offers less free storage space than Apple. Dropbox also integrates very well with many different services, but Apple has been rapidly improving in this area.
Anonymous | TrustRadius Reviewer

Filecamp

Unlimited users and ease of use! I like that Filecamp is our one-stop-shop for all our digital assets. It's so easy that we never have to explain our users or clients how it works. We're OS X users and everything seems really familiar which helps.Everyone who has interacted with it (team members, clients, and external press contacts) have been very happy with their experience.
Anonymous | TrustRadius Reviewer

Return on Investment

Apple iCloud

  • Mobility. Apple iCloud along with other online storage options has given me the ability to access files and data while away from my office.
  • Security. I don't worry about security with my files in Apple iCloud. Of course, I don't generally store highly sensitive files in the cloud.
  • Simplicity. I can set up my file folders so that when I know I will need access to certain types of files away from my office, I save time with decision making or moving the files later when I may need to take a trip or visit a client.
Jeff Henkel | TrustRadius Reviewer

Filecamp

  • Filecamp helped us manage our assets easily and cost-effectively.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Apple iCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Apple iCloud Editions & Modules

Edition
50GB$0.991
200GB$2.991
2TB$9.991
  1. Per Month
Additional Pricing Details

Filecamp

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Filecamp Editions & Modules

Edition
Basic$291
Advanced$581
Professional$891
  1. per month
Additional Pricing Details
We offer 3 plans to meet your needs and budget. All plans comes with unlimited users and free bandwidth. Don’t worry, you can upgrade, downgrade, or add storage to your account at any time. No startup fees or other hidden fees!

Rating Summary

Likelihood to Recommend

Apple iCloud
8.5
Filecamp
8.5

Likelihood to Renew

Apple iCloud
9.4
Filecamp

Usability

Apple iCloud
7.8
Filecamp

Performance

Apple iCloud
8.2
Filecamp

Support Rating

Apple iCloud
7.5
Filecamp
9.1

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