Apple iCloud vs. Filecamp

iCloud is also great to keep access to photos synced across devices. Ex: I can snap a photo at a job site and have access to that photo on my desktop when I return to my office. I can then drop the photo into a document that is stored in iCloud and have instant access to that document on my iPad at a client's office later in the day. Seamless transitions make life much easier.

Incentivized

Filecamp lets you share assets with your team or external stakeholders. I was the admin (in my previous position) for a Filecamp install for +300 users. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files. There's nothing I actually dislike... perhaps I'd like better reporting tools. But it's no biggie.

• Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
• It stores files (e.g photos) nicely
• Once it's set up, it's fairly easy to use.

Incentivized

• Very fast and helpful tech support.
• Easy-to-use interface.
• Advanced features.

• Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
• Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
• Ability to edit documents on the cloud similar to google docs or some other competitors

Incentivized

• We are missing an InDesign plugin.
• Would be nice if you could give access to a folder but not to a subfolder or even a specific file within it. No other platform does this properly so this would really set Filecamp apart in my opinion.
• Custom thumbnails too complicated to create.

It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.

Incentivized

While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.

Incentivized

Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.

Incentivized

Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.

Incentivized

Extremely fast and helpful support. Our problems get solved in a matter of minutes

Apple does offer an alternative to Office & the Google Docs family but trusting to use it with both internal and external parties is tough. Google is more universal and easier for 3rd parties to collaborate with. Apple works well for a closed internal group that is native to Apple's ecosystem. Google offers more storage space than Apple

Incentivized

Unlimited users and ease of use! I like that Filecamp is our one-stop-shop for all our digital assets. It's so easy that we never have to explain our users or clients how it works. We're OS X users and everything seems really familiar which helps. Everyone who has interacted with it (team members, clients, and external press contacts) have been very happy with their experience.

• If I lose track of my credentials or my continuing education documentation, I could end up not being able to renew my certification. This would lead to a major loss in revenue.
• Time is money and having all of my required documents easily accessible in iCloud saves me time and allows me to work more efficiently.
• My Apple devices were certainly not cheap purchases. iCloud has allowed me to maximize my productivity through synchronizing my work no matter which device I'm working on.

Incentivized

• Filecamp helped us manage our assets easily and cost-effectively.