5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 5.2 out of 101
Based on 5 reviews and ratings
74 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.9 out of 101
Based on 74 reviews and ratings
Likelihood to Recommend
AppNeta
AppNeta is well suited any place where there are customer facing applications where speed/efficiency determines the customer perception of business service.
Sr. Windows Administrator
Simmons CollegeHigher Education, 501-1000 employees
Zabbix
Zabbix is probably the best classical monitoring software out there that is also FOSS. It is superior to Nagios and other similar software from implementation to utilization, and equal in capabilities. It is equally capable to SolarWinds (and competitors), and more expandable (thanks to the support of user-generated XML templates), but at the cost of time, knowledge, and effort. It serves a different market than pure cloud monitoring solutions, though they do overlap heavily, so it probably is not as well suited to cloud-only monitoring (though it can be set up to work effectively in this role as well). However, given the flexibility of on-prem monitoring as well, it can be an option in conjunction with, or in place of the cloud-only monitoring if that is a need.Overall, I would put Zabbix on par with SolarWinds and the main differentiator is where are the costs going to be paid - in end-user training and support of Zabbix or in the commercial, ease of use provided by SolarWinds (and competitors).
Infrastructure Engineer
Matthews InternationalInternet, 1001-5000 employees
Pros
AppNeta
- AppNeta provides detailed application availability & uptime.
- AppNeta provides great longitudinal data regarding how the applications perform including an overall grade or "AppDex."
- AppNeta sends notifications of service downtime that aids in technical dispatch.
Sr. Windows Administrator
Simmons CollegeHigher Education, 501-1000 employees
Zabbix
- Zabbix is able to provide us a single pane of glass for monitoring. It can handle Systems, Database, Network and application level alerts and send those alerts to the appropriate parties.
- Zabbix graphs all metrics that come in. This means it's easy to spot trends and create alerts based on when those trends cross user-defined thresholds.
- Zabbix allows for the escalation of issues. If someone sleeps through an alert in the middle of the night, it can easily be escalated to the next tier.

Verified User
Director in Information Technology
Internet Company, 201-500 employeesCons
AppNeta
- AppNeta could bundle all of their applications together. We received a demo for TraceView which allows insight on specific DB & API calls which is very valuable, but was not part of our original agreement/pricing structure.
Sr. Windows Administrator
Simmons CollegeHigher Education, 501-1000 employees
Zabbix
- The first time that you use Zabbix, it may not be immediately obvious where everything is or how to find exactly what you want, but I think that it's UI is constantly improving with each new release. Training is also a great resource to resolve these types of problems.
- While Zabbix allows in-depth customization of alerts to various applications (such as Slack, HipChat, Mattermost, or even SMS, etc.), I would love to see these options as built-in upon installation.
- I have personally never found the "Maps" feature of Zabbix incredibly useful as I find it complicated to configure, but I should probably investigate its documentation further.
Linux Engineer
Thomas Jefferson University HospitalsEntertainment, 10,001+ employees
Likelihood to Renew
Zabbix
Zabbix 10.0
Based on 2 answers
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
Infrastructure Engineer
Matthews InternationalInternet, 1001-5000 employees
Support
Zabbix
Zabbix 4.7
Based on 3 answers
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.

Verified User
Engineer in Information Technology
Telecommunications Company, 501-1000 employeesImplementation
Zabbix
Zabbix 6.0
Based on 1 answer
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option.Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
Infrastructure Engineer
Matthews InternationalInternet, 1001-5000 employees
Alternatives Considered
AppNeta
We currently use Nagios/GroundWork and Cacti to perform network monitoring. AppNeta's UI is far superior.
Sr. Windows Administrator
Simmons CollegeHigher Education, 501-1000 employees
Zabbix
Zabbix had the best support for the devices I initially had in my network, its ability to adapt and change has made it my Swiss Army knife of monitoring tools. While it could benefit greatly from a moderated zabbix community, its support from the open source community has filled the whole rather well.

Verified User
Engineer in Information Technology
Hospitality Company, 501-1000 employeesReturn on Investment
AppNeta
No answers on this topic
Zabbix
- By integrating Zabbix with Rundeck, we have been able to auto-resolve issues in our infrastructure which means lesser on-call alerts.
- Zabbix and PagerDuty let us response to business critical issues instantly.
- Zabbix dashboards and screens let us get an insight into the status of our infrastructure visually.
DevOps Engineer
MagneticComputer Software, 201-500 employees
Screenshots
Pricing Details
AppNeta
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Zabbix
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No