8 Ratings
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Score 8.1 out of 101
5 Ratings
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Score 6.8 out of 101

Likelihood to Recommend

AppRiver

If you want a great spam filter product, AppRiver is an easy choice. You can filter on premises mail servers, Office 365, most all pop3 providers, etc... About the only use case where we don't use AppRiver is for banking and medical clients that need to use encrypted email. Since these two industries have standardized on ZIX email encryption, it is a better answer for them to use ZIX encryption rather than AppRiver.
Todd Swartzman profile photo

SonicWall Email Security Series Appliances

While this solution is capable of managing a smaller environment, I'm weary to install it into a larger customers' environment. This solution does a decent job of basic email security and centrally managed controls. Hardware upgrade options seem limited though if adding a lot more email boxes. Retention options are limited compared to other products.
No photo available

Feature Rating Comparison

Secure Email Gateway

AppRiver
10.0
SonicWall Email Security Series Appliances
Anti-malware
AppRiver
10.0
SonicWall Email Security Series Appliances
Cusomizability
AppRiver
10.0
SonicWall Email Security Series Appliances
Data Loss Protection
AppRiver
10.0
SonicWall Email Security Series Appliances
Threat Detection
AppRiver
10.0
SonicWall Email Security Series Appliances
Sandboxing
AppRiver
10.0
SonicWall Email Security Series Appliances
End-to-End Encryption
AppRiver
10.0
SonicWall Email Security Series Appliances
Management Tools
AppRiver
10.0
SonicWall Email Security Series Appliances

Pros

AppRiver

  • Ease of management for a MSP. Even though there is no integration w/ PSA tools currently, I don't see this as a negative. The management is multi-tenant and simple to navigate.
  • Support via chat is fast and very competent. Only downside is they are just available during extended business hours, not 24x7 on the chat.
  • Reselling Office 365 is very simple and gives us an advantage over our competitors. Includes pre sales support and post sale support.
  • Encrypted email services act much like others, it works very well and includes and Outlook Plug in to make it obvious you intend to send messaged encrypted.
  • Email continuity. Email queuing is included, so if your onsite server goes down, mail queues at the spam filter until service is restored. You can step it up w/ their email continuity service which give you access to your mail at the spam filter in cases where your mail server is down for an extended period of time.
Todd Swartzman profile photo

SonicWall Email Security Series Appliances

  • Centralized management
  • Reasonably priced
  • Robust reporting capabilities
No photo available

Cons

AppRiver

  • No complaints currently.
Hunter Clayton profile photo

SonicWall Email Security Series Appliances

  • Manufacturer is focused on several solutions (so likely not enough focus in one area)
  • Not the most cost effective solution
No photo available

Usability

AppRiver

AppRiver 10.0
Based on 1 answer
AppRiver is very easy to use. A new employee can begin using it on their first day.
Hunter Clayton profile photo

SonicWall Email Security Series Appliances

No score
No answers yet
No answers on this topic

Support

AppRiver

AppRiver 10.0
Based on 1 answer
They are easy to contact and seem to really care about helping us if an issue ever arises or even if we just have a question.
Hunter Clayton profile photo

SonicWall Email Security Series Appliances

No score
No answers yet
No answers on this topic

Alternatives Considered

AppRiver

We have not used any similar products.
Hunter Clayton profile photo

SonicWall Email Security Series Appliances

Barracuda owns this space as far as I am concerned. SonicWall has very robust firewalls, but their other offerings are a little behind times compared to Barracuda. SonicWall also seems to be a lot more expensive than other alternatives. Barracuda offers a 4-year hardware refresh cycle whereas SonicWall does not.
No photo available

Return on Investment

AppRiver

  • Positive ROI
Hunter Clayton profile photo

SonicWall Email Security Series Appliances

  • Blocks a majority of spam and malicious emails
  • Sandboxing options limited
  • Not the best solution out there that we have seen
No photo available

Pricing Details

AppRiver

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SonicWall Email Security Series Appliances

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison