Apptentive vs. Salesforce Experience Cloud
Apptentive vs. Salesforce Experience Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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Apptentive | N/A | Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Their mobile customer feedback solution helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer IDs. With event-based targeting, brands can ask the right customers the right question at the right time, driving response rates higher than web and email. Apptentive’s ability to connect… | N/A | |
Salesforce Experience Cloud | N/A | Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and… | N/A |
Apptentive | Salesforce Experience Cloud | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Apptentive | Salesforce Experience Cloud | |
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Top Cons |
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Security |
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Platform & Infrastructure |
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Web Content Creation |
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Web Content Management |
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Results and Analysis |
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Digital Experience Platform |
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Apptentive | Salesforce Experience Cloud | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Progress Sitefinity Score 7.6 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Apptentive | Salesforce Experience Cloud | |
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Likelihood to Recommend | 8.0 (2 ratings) | 10.0 (52 ratings) |
Usability | - (0 ratings) | 9.4 (4 ratings) |
Performance | - (0 ratings) | 9.1 (5 ratings) |
Support Rating | - (0 ratings) | 7.7 (17 ratings) |
Ease of integration | - (0 ratings) | 9.4 (4 ratings) |
Apptentive | Salesforce Experience Cloud | |
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Likelihood to Recommend | Apptentive | Salesforce |
Pros | Apptentive | Salesforce |
Cons | Apptentive | Salesforce |
Usability | Apptentive No answers on this topic | Salesforce |
Performance | Apptentive No answers on this topic | Salesforce |
Support Rating | Apptentive No answers on this topic | Salesforce |
Alternatives Considered | Apptentive | Salesforce |
Return on Investment | Apptentive | Salesforce |
ScreenShots | Apptentive Screenshots |