What users are saying about

Apptivo

4 Ratings

monday

43 Ratings

Apptivo

4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

monday

43 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

monday

Do you want to be able to produce quick status reports?
Felix Maximiliano Obes profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
monday
Customer data management / contact management
Apptivo
8.7
monday
Workflow management
Apptivo
6.8
monday
Territory management
Apptivo
4.5
monday
Opportunity management
Apptivo
4.5
monday
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
monday
Quote & order management
Apptivo
1.0
monday
Interaction tracking
Apptivo
1.8
monday
Channel / partner relationship management
Apptivo
4.5
monday

Customer Service & Support

Apptivo
5.7
monday
Case management
Apptivo
7.7
monday
Help desk management
Apptivo
3.6
monday

Marketing Automation

Apptivo
4.5
monday
Lead management
Apptivo
4.5
monday
Email marketing
Apptivo
4.5
monday

CRM Project Management

Apptivo
7.3
monday
Task management
Apptivo
8.7
monday
Billing and invoicing management
Apptivo
4.5
monday
Reporting
Apptivo
8.7
monday

Customization

Apptivo
6.4
monday
Custom fields
Apptivo
6.4
monday
Custom objects
Apptivo
6.4
monday

Security

Apptivo
9.8
monday
Single sign-on capability
Apptivo
9.9
monday
Role-based user permissions
Apptivo
9.7
monday

Platform

Apptivo
9.7
monday
Mobile access
Apptivo
9.7
monday

Project Management

Apptivo
monday
6.4
Task Management
Apptivo
monday
8.3
Resource Management
Apptivo
monday
6.1
Gantt Charts
Apptivo
monday
4.7
Scheduling
Apptivo
monday
5.7
Workflow Automation
Apptivo
monday
5.5
Team Collaboration
Apptivo
monday
8.0
Support for Agile Methodology
Apptivo
monday
6.9
Support for Waterfall Methodology
Apptivo
monday
7.0
Document Management
Apptivo
monday
5.8
Email integration
Apptivo
monday
5.5
Mobile Access
Apptivo
monday
6.7
Timesheet Tracking
Apptivo
monday
6.9
Change request and Case Management
Apptivo
monday
5.9

Professional Services Automation

Apptivo
monday
7.5
Quotes/estimates
Apptivo
monday
7.0
Project & financial reporting
Apptivo
monday
8.0

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available
  • Control status for multiple projects within big teams.
  • Work and information flow is very organized.
Felix Maximiliano Obes profile photo

Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available
  • Price is high, and the trial period is frustrating, there could be a free version.
  • Not able to divide between internal and external contributors.
Felix Maximiliano Obes profile photo

Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
monday9.0
Based on 1 answer
It is very forward and intuitive, it does not do much either though.
Felix Maximiliano Obes profile photo

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available
We've previously used spreadsheets and our CRM (Pipeline Deals). Monday is far better in that it allows more collaboration, is easily organized, more customizable, and you can color code which makes a huge difference.
No photo available

Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available
  • I don't have exact numbers since I am not in charge of specific numbers like that, however, I do believe that our increased team performance has to have a positive impact on our ability to increase out earnings.
No photo available

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

monday

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
monday Editions & Modules
monday
Edition
Basic
$51
Standard
$81
Pro
$121
Enterprise
$241
1. per user
Additional Pricing Details
Yearly plan: Save 18% Two yearly plan: 32% Monthly plan also available