Apricot by Social Solutions

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Top Rated
93 Ratings

Apricot by Social Solutions

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Top Rated
93 Ratings
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Score 8.8 out of 101
2 Ratings
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Score 9.7 out of 101

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Likelihood to Recommend

Apricot by Social Solutions

Human service organizations with a case management framework are best served by use of this software. It can serve any size organization with 1 or multiple programs. The organization should have an individual or 2 to dedicate time as administrators of the software. They will need to understand data, software design, and the needs of the organization in order to best customize and manage the software.
Angela C. Brust-Balogun profile photo

Fundraising Report Card

If you work in a Development/Fundraising Department and have EVER been asked what your donor retention rate is - this is for you.
Amanda Mulder profile photo

Pros

  • Software customization and manipulation allows for accurate and applicable workflow
  • The ability to access any information via flexible report building
  • User permissions and authorizations to restrict data visibility between programs
Dan Watson profile photo
  • It makes preparing fundraising reports super easy. I used to spend 6-8 hours preparing a board report and now it takes me 30 minutes... PLUS I can pull up the reports in real time during board meetings to allow board members to see the data presented in different ways or to answer questions on-the-spot.
  • It has metrics that I've never even thought to prepare - including some that always felt too complicated to prepare. Lifetime Donor Value, Donor Retention Rates, Lapsed Donors, Acquired Donors, Reactivated Donors - all broken down by giving segments.
  • I can customize Giving Segments. I work at a small non-profit - a major gift for us is different than a major gift for a larger organization. I can break up my data in the segments that make sense for my organization [and select colors that match our branding... you've never seen a happier Marketing Chair on your Board of Directors than when you give them a report that is properly branded for the organization. It's a small thing, but it doesn't take any extra work on my part.]
Amanda Mulder profile photo

Cons

  • The user interface can be to be intimidating for low volume users.
  • More free training options made available for new users.
  • When wholesale updates are made to forms the existing workflow and setup of the existing form is disrupted requiring additional editing by the administrator.
Dan Watson profile photo
  • The only difficulty I have with Fundraising Report Card is that the integration with our CRM [Kindful] doesn't keep track of the unique ID that is exported to Fundraising Report Card [to maintain confidentiality]. So it takes a bit more work to identify which donor[s] fall into a category. For example, Fundraising Report Card will tell me that 3 major donors lapsed in the previous quarter - and I can export the Donor ID's from Fundraising Report Card, but those ID's don't mean anything in my CRM, so I can't directly see who those donors are to follow up. This is an issue with the integration specifically with Kindful.
Amanda Mulder profile photo

Likelihood to Renew

Apricot by Social Solutions9.7
Based on 2 answers
I went to the Summit a few weeks ago to learn about the future expansion and vision of Social Solutions. I already been with Apricot for 5 years and researched other products I still come back to Apricot and where it can grow with us.
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Usability

Apricot by Social Solutions10.0
Based on 1 answer
Very well design, almost anyone can use
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Support

Apricot by Social Solutions10.0
Based on 1 answer
Every time we have a problem it is resolved
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Implementation

Apricot by Social Solutions10.0
Based on 1 answer
Take the time to learn apricot and all the functions before implementation. Know what the end results are before designing forms
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We have only used Alice in the past. We transferred to Apricot after the creator of Alice retired and recommended Apricot as our replacement
Stacey Riley profile photo
No answers on this topic

Return on Investment

  • I believe it has increased efficiency for staff and reporting
Kathleen Kehrer profile photo
  • While I don't think I can entirely quantify the ROI for Fundraising Report Card, it made it possible for us to make better decisions and set better goals. Before we had this tool, we either spent way to much time analyzing data in spreadsheets [trying desperately not to make mistakes] OR more often, made strategic decisions without the facts to back us up. Our fundraising efforts are much smarter than before, and we KNOW where are areas of concern lie.
  • We don't have to guess whether or not our strategies are working. We know.
Amanda Mulder profile photo

Pricing Details

Apricot by Social Solutions

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Apricot by Social Solutions Editions & Modules
Apricot by Social Solutions
Edition
Apricot Essentials
$0
Apricot
$0
Additional Pricing Details
Pricing for Apricot is driven by individual usage and needs of your nonprofit. Your organization isn't one-size fits all, so neither is our pricing.

Apricot by Social Solutions More Information

Fundraising Report Card

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Fundraising Report Card Editions & Modules
Fundraising Report Card
Additional Pricing Details

Fundraising Report Card More Information