What users are saying about
43 Ratings
221 Ratings
43 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101
221 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

Likelihood to Recommend

APS

I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Lindsey Rosin profile photo

HotSchedules

If you are scheduling for more than 10 employees and their schedules vary greatly from week to week, then I would recommend HotSchedules. If you have less employees than 10 or if your schedule is the same from week to week, then I would not recommend HotSchedules for your business
Taylor Weber profile photo

Feature Rating Comparison

Human Resource Management

APS
7.0
HotSchedules
Employee demographic data
APS
9.4
HotSchedules
Employment history
APS
7.0
HotSchedules
Job profiles and administration
APS
8.3
HotSchedules
Workflow for transfers, promotions, pay raises, etc.
APS
4.0
HotSchedules
Organizational charting
APS
7.9
HotSchedules
Organization and location management
APS
6.0
HotSchedules
Compliance data (COBRA, OSHA, etc.)
APS
6.0
HotSchedules

Payroll Management

APS
7.3
HotSchedules
Pay calculation
APS
7.0
HotSchedules
Support for external payroll vendors
APS
5.7
HotSchedules
Benefit plan administration
APS
7.0
HotSchedules
Direct deposit files
APS
8.0
HotSchedules
Salary revision and increment management
APS
7.0
HotSchedules
Reimbursement management
APS
9.0
HotSchedules

Leave and Attendance Management

APS
6.7
HotSchedules
Approval workflow
APS
8.0
HotSchedules
Balance details
APS
6.0
HotSchedules
Annual carry-forward and encashment
APS
6.0
HotSchedules

Employee Self Service

APS
7.2
HotSchedules
View and generate pay and benefit information
APS
8.0
HotSchedules
Update personal information
APS
9.0
HotSchedules
View company policy documentation
APS
7.0
HotSchedules
Employee recognition
APS
7.0
HotSchedules
View job history
APS
5.0
HotSchedules

Asset Management

APS
7.0
HotSchedules
Tracking of all physical assets
APS
7.0
HotSchedules

HR Reporting

APS
7.1
HotSchedules
Report builder
APS
7.0
HotSchedules
Pre-built reports
APS
7.0
HotSchedules
Ability to combine HR data with external data
APS
7.4
HotSchedules

Onboarding

APS
7.5
HotSchedules
New hire portal
APS
8.0
HotSchedules
Manager tracking tools
APS
7.0
HotSchedules

Performance and Goals

APS
7.8
HotSchedules
Corporate goal setting
APS
8.1
HotSchedules
Individual goal setting
APS
8.2
HotSchedules
Line-of sight-visibility
APS
8.2
HotSchedules
Performance tracking
APS
6.9
HotSchedules

Performance Management

APS
8.0
HotSchedules
Performance plans
APS
7.9
HotSchedules
Performance improvement plans
APS
7.0
HotSchedules
Review status tracking
APS
8.4
HotSchedules
Review reminders
APS
8.3
HotSchedules
Multiple review frequency
APS
8.5
HotSchedules

Succession Planning

APS
5.0
HotSchedules
Create succession plans/pools
APS
5.0
HotSchedules
Candidate ranking
APS
5.0
HotSchedules

Recruiting / ATS

APS
8.8
HotSchedules
Job Requisition Management
APS
9.2
HotSchedules
Company Website Posting
APS
9.2
HotSchedules
Publish to Social Media
APS
9.2
HotSchedules
Job Search Site Posting
APS
8.8
HotSchedules
Duplicate Candidate Prevention
APS
7.6
HotSchedules
Applicant Tracking
APS
8.4
HotSchedules
Notifications and Alerts
APS
9.2
HotSchedules

Pros

APS

  • It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
  • The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
  • We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
Ronald D. Tompkins profile photo

HotSchedules

  • HotSchedules tracks our labor hours and dollars. Being able to do quick labor analysis helps us make sure our pricing is in line with our estimates for clients.
  • HotSchedules tracks our employee trainings. Because we are a third party audited food manufacturing facility, we have both formal certifications (CA Food Handler Cards) and monthly trainings on subjects such as Food Safety, GMP's, Pest Control, Allergen Control, HACCP and Sanitation. Being able to have a record easily accessible for each employee to prove to our auditors and keep those employees up to date with training is invaluable as an organizational tool.
Shannon Carpenter profile photo

Cons

APS

  • Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
  • Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
  • The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
  • The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
  • Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
No photo available

HotSchedules

  • Configuration is key - there can be bumps after bringing a new business into HotSchedules so the terminology has to be different for each one.
  • Scheduler - on the old one, there use to be a key that explained the hot keys, now its missing. Probably under Support, but it used to be on the scheduler screen.
Frank Jameson profile photo

Likelihood to Renew

APS

APS 9.7
Based on 6 answers
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Chanell Clayton profile photo

HotSchedules

HotSchedules 9.1
Based on 2 answers
Ease of use, efficiently creating and posting staff schedules.
Sawyer Harrison profile photo

Usability

APS

APS 9.5
Based on 4 answers
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
No photo available

HotSchedules

HotSchedules 8.0
Based on 8 answers
6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
Frank Jameson profile photo

Reliability and Availability

APS

APS 9.0
Based on 1 answer
I haven't had any outages
No photo available

HotSchedules

No score
No answers yet
No answers on this topic

Performance

APS

APS 9.0
Based on 1 answer
No photo available

HotSchedules

No score
No answers yet
No answers on this topic

Support

APS

APS 9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available

HotSchedules

HotSchedules 8.9
Based on 4 answers
Always cheerful, informative, and educated staff. Each person seems to want to find a way to help us with any issues or questions we have. I love that all the staff is friendly and in a good mood when you call, I have never had a rep be unhelpful or short tempered, or ever less than accommodating to our needs!
Kim Cargill profile photo

In-Person Training

APS

APS 9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available

HotSchedules

No score
No answers yet
No answers on this topic

Online Training

APS

APS 9.0
Based on 1 answer
We had great webinars.
No photo available

HotSchedules

No score
No answers yet
No answers on this topic

Implementation

APS

APS 8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
No photo available

HotSchedules

No score
No answers yet
No answers on this topic

Alternatives Considered

APS

All the other payroll systems were very complicated and had a lot of capabilities that were nto needed for an organization of our size. This made it difficult to use and confusing. APS covers all our needs and does so with ease of use and great support
John Bellini III profile photo

HotSchedules

Prior to HotSchedules we utilized an old school traditional Excel based scheduling system that was put out via email. The system was obviously time intensive and required constant updating, so when approached via HotSchedules Marketing we decided to give it a try and haven't looked back. If possible we are looking into incorporating it into use with our back of the house staff. One of the only limiting factors to HotSchedules and any similar scheduling system is that it is smart device based (cell phone/computer/tablet/etc.) and therefore the staff member must have access to these in order to use the service. Unfortunately even in 2017 not everyone has these/want and/or are willing to work with these devices. This can force a company into making decisions to not hire a potential employee do to incompatibility with how daily operations are run via scheduling.
Daniel Butte profile photo

Scalability

APS

APS 9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available

HotSchedules

No score
No answers yet
No answers on this topic

Return on Investment

APS

  • APS OnLine has helped us streamline the payroll process by freeing up our time of not having to personally cut and sign weekly paychecks. We don't have to rely on check signers to be present which has helped our timeliness as well.
Charles Olivier profile photo

HotSchedules

  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
Amanda Zelichowski profile photo

Pricing Details

APS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

HotSchedules

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

APS
9.0
HotSchedules
7.9

Likelihood to Renew

APS
9.7
HotSchedules
9.1

Usability

APS
9.5
HotSchedules
8.0

Reliability and Availability

APS
9.0
HotSchedules

Performance

APS
9.0
HotSchedules

Support

APS
9.9
HotSchedules
8.9

In-Person Training

APS
9.0
HotSchedules

Online Training

APS
9.0
HotSchedules

Implementation

APS
8.7
HotSchedules

Scalability

APS
9.0
HotSchedules

Add comparison