What users are saying about
Top Rated
41 Ratings
1 Ratings
Top Rated
41 Ratings
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Score 7 out of 101
1 Ratings
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Score 6 out of 101

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Likelihood to Recommend

Apttus

Apttus is well suited to provide an SFDC integrated CPQ experience. It can handle complex configurations and multiple languages. As a company that was transitioning off of a legacy CPQ solution, the adoption by our users was seamless with training lasting less than 4 hours. The user experience between SFDC and Apttus is so smooth that I would have a hard time imagining using Apttus independent of SFDC. That being said, I have heard they are developing an integrated experience with other CRM/ERP platforms. You will be best served if you are integrating with a platform that Apttus supports.
No photo available

Verenia CPQ

Honestly, it is great for all of our appointments here. it really frames our appointments and makes everything much easier.
Kelly Ferriter profile photo

Feature Rating Comparison

CPQ

Apttus
6.5
Verenia CPQ
6.2
Quote sharing/sending
Apttus
7.1
Verenia CPQ
6.0
Product configuration
Apttus
6.6
Verenia CPQ
6.0
Configuration options
Apttus
7.1
Verenia CPQ
6.0
Pricing rules
Apttus
7.1
Verenia CPQ
6.0
Price adjustment
Apttus
6.8
Verenia CPQ
6.0
Purchase history and open contracts
Apttus
6.0
Verenia CPQ
7.0
Guided selling/Sales portal
Apttus
5.1
Verenia CPQ
7.0
CPQ reporting & analytics
Apttus
5.7
Verenia CPQ
6.0
CPQ-CRM integration
Apttus
7.6
Verenia CPQ
6.0
Attachments to quotes
Apttus
5.8
Verenia CPQ
6.0

Pros

  • Force.com native is very important to us - for reporting, administration, integration, and uptime.
  • 70% of our business is back to base, so having customer owned assets fall under the same inclusion rules as items in the cart is critical.
  • Variable bundles allow us to build fewer bundles.
Stryder Thompkins profile photo
  • Organization
  • Many categories
  • Easy to follow and teach
Kelly Ferriter profile photo

Cons

  • I think Apttus is to heavily reliant on Salesforce and that you should have the option to create an account without a SF number
  • Considering that it's a CRM, I think the interface could stand to be a bit more reader friendly and geared towards legal users as opposed to Sales
  • Configurations and data loads are very cumbersome and I wish that you didn't need a Salesforce administrator to create customizations.
  • When creating new contract clauses for an account, many were duplicative because that function is very sensitive and would duplicate at the slightest unintentional flinch of the mouse.
No photo available
  • Sometimes it can be slow
  • Wording
  • Sometimes it needs to be broader with dietary questions
Kelly Ferriter profile photo

Likelihood to Renew

Apttus10.0
Based on 9 answers
The business is not seeing the value and we are not ready to use the features.

We will likely switch back to native Salesforce.com and customize it to meet our needs or find a smaller vendor
No photo available
No score
No answers yet
No answers on this topic

Usability

Apttus8.0
Based on 1 answer
I cannot rate as I am not an end user.
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Apttus10.0
Based on 2 answers
I have not heard of any issue
No photo available
No score
No answers yet
No answers on this topic

Support

Apttus8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Apttus7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
No photo available
No score
No answers yet
No answers on this topic

Implementation

Apttus1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Apttus is a much more comprehensive solution that any other partner we reviewed.
Greg McLaughlin profile photo
[It's] much easier to use and is much more user-friendly. It is also much easier to teach to someone who is not used to having a medical background. I really like how easy this is to schedule appointments as well. Overall I would highly recommend this program to anyone looking.
Kelly Ferriter profile photo

Return on Investment

  • It's helped reps be more efficient and respond faster to customer requests
  • It's definitely helped sales ops and support.
Alejandro A. Cabral profile photo
  • Keeps track of kept appointments
  • Allows us to call appointments not kept
  • Tells us where we need improvements
Kelly Ferriter profile photo

Screenshots

Verenia CPQ

Pricing Details

Apttus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Verenia CPQ

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details