What users are saying about

Armor

25 Ratings

Armor

25 Ratings
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Score 8.2 out of 101

Rackspace Managed Hosting

53 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Armor

For managed security hosting, Armor can hardly be beat. Expensive but worth it.
LJ Wilson profile photo

Rackspace Managed Hosting

Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes.While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement.Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
Jim Rubenstein profile photo

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

Armor
Rackspace Managed Hosting
7.5
Service-level Agreement (SLA) uptime
Armor
Rackspace Managed Hosting
8.4
Dynamic scaling
Armor
Rackspace Managed Hosting
6.8
Elastic load balancing
Armor
Rackspace Managed Hosting
8.2
Pre-configured templates
Armor
Rackspace Managed Hosting
8.6
Monitoring tools
Armor
Rackspace Managed Hosting
6.0
Pre-defined machine images
Armor
Rackspace Managed Hosting
8.0
Operating system support
Armor
Rackspace Managed Hosting
6.8
Security controls
Armor
Rackspace Managed Hosting
6.9

Pros

  • Robust set of tools for hosted environments
  • Reporting
Mike Wampler CISM profile photo
  • Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
  • Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
Jordan Leano profile photo

Cons

  • Scanning of platform for vulnerabilities
  • Communication to customers
Mike Wampler CISM profile photo
  • The only area for improvement would be to mirror the Exchange capability, e.G.: calendaring, contact sharing and task list.
Matt Karcher profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Rackspace Managed Hosting2.2
Based on 2 answers
After using SoftLayer, I would not go back to RackSpace.
Nicholas Toscano profile photo

Support

Armor7.8
Based on 13 answers
Overall, I can't complain about the service provided by Armor. They have treated us very well.
Chris Haney profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

No answers on this topic
There is not a more reliable email delivery service that provides the services we require at the county level
Matt Karcher profile photo

Return on Investment

No answers on this topic
  • Rackspace is not a low cost alternative to email service but a very reliable service for an organization that requires service that is not interrupted. If you do require an email vendor that provides excellent delivery, then Rackspace provides that service.
Matt Karcher profile photo

Pricing Details

Armor

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Rackspace Managed Hosting

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details