What users are saying about

Ascentis HR<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

175 Ratings

Kronos Workforce Central

Top Rated
74 Ratings

Ascentis HR<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

175 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.6 out of 101

Kronos Workforce Central

Top Rated
74 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.7 out of 101

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Likelihood to Recommend

Ascentis HR

I would recommend the HR system over the Payroll system 10x over. The payroll system has many more glitches and workarounds; however, if you are like our organization you want an integrated product. If you are a smaller organization and have the time to reverify the report information, I would recommend the HR piece. The ESS system is a strong positive for us!
No photo available

Kronos Workforce Central

Kronos Workforce Central is well-suited for large organizations seeking a simplified time-recording system or are trying to get away from manual timesheets being submitted. Larger organizations would see a greater return on investment while using this system. It is less appropriate for smaller organizations with fewer employees, as the cost of the system likely would be greater than the investment of the system.
No photo available

Feature Rating Comparison

Human Resource Management

Ascentis HR
7.2
Kronos Workforce Central
Employee demographic data
Ascentis HR
7.9
Kronos Workforce Central
Employment history
Ascentis HR
7.7
Kronos Workforce Central
Job profiles and administration
Ascentis HR
7.4
Kronos Workforce Central
Workflow for transfers, promotions, pay raises, etc.
Ascentis HR
7.1
Kronos Workforce Central
Organizational charting
Ascentis HR
5.8
Kronos Workforce Central
Organization and location management
Ascentis HR
7.1
Kronos Workforce Central
Compliance data (COBRA, OSHA, etc.)
Ascentis HR
7.1
Kronos Workforce Central

Payroll Management

Ascentis HR
7.4
Kronos Workforce Central
Pay calculation
Ascentis HR
7.8
Kronos Workforce Central
Support for external payroll vendors
Ascentis HR
7.2
Kronos Workforce Central
Benefit plan administration
Ascentis HR
7.2
Kronos Workforce Central
Direct deposit files
Ascentis HR
8.2
Kronos Workforce Central
Salary revision and increment management
Ascentis HR
7.5
Kronos Workforce Central
Reimbursement management
Ascentis HR
6.2
Kronos Workforce Central

Leave and Attendance Management

Ascentis HR
7.5
Kronos Workforce Central
Approval workflow
Ascentis HR
7.5
Kronos Workforce Central
Balance details
Ascentis HR
7.3
Kronos Workforce Central
Annual carry-forward and encashment
Ascentis HR
7.5
Kronos Workforce Central

Employee Self Service

Ascentis HR
7.6
Kronos Workforce Central
View and generate pay and benefit information
Ascentis HR
8.0
Kronos Workforce Central
Update personal information
Ascentis HR
8.4
Kronos Workforce Central
View company policy documentation
Ascentis HR
7.4
Kronos Workforce Central
Employee recognition
Ascentis HR
7.0
Kronos Workforce Central
View job history
Ascentis HR
7.3
Kronos Workforce Central

Asset Management

Ascentis HR
7.0
Kronos Workforce Central
Tracking of all physical assets
Ascentis HR
7.0
Kronos Workforce Central

HR Reporting

Ascentis HR
6.2
Kronos Workforce Central
Report builder
Ascentis HR
6.7
Kronos Workforce Central
Pre-built reports
Ascentis HR
6.4
Kronos Workforce Central
Ability to combine HR data with external data
Ascentis HR
5.5
Kronos Workforce Central

Onboarding

Ascentis HR
6.6
Kronos Workforce Central
New hire portal
Ascentis HR
6.9
Kronos Workforce Central
Manager tracking tools
Ascentis HR
6.3
Kronos Workforce Central

Performance and Goals

Ascentis HR
6.1
Kronos Workforce Central
Corporate goal setting
Ascentis HR
6.2
Kronos Workforce Central
Individual goal setting
Ascentis HR
6.4
Kronos Workforce Central
Line-of sight-visibility
Ascentis HR
5.9
Kronos Workforce Central
Performance tracking
Ascentis HR
6.0
Kronos Workforce Central

Performance Management

Ascentis HR
6.0
Kronos Workforce Central
Performance plans
Ascentis HR
6.0
Kronos Workforce Central
Performance improvement plans
Ascentis HR
5.9
Kronos Workforce Central
Review status tracking
Ascentis HR
6.3
Kronos Workforce Central
Review reminders
Ascentis HR
6.1
Kronos Workforce Central
Multiple review frequency
Ascentis HR
5.4
Kronos Workforce Central

Succession Planning

Ascentis HR
5.4
Kronos Workforce Central
Create succession plans/pools
Ascentis HR
5.2
Kronos Workforce Central
Candidate ranking
Ascentis HR
5.5
Kronos Workforce Central
Candidate search
Ascentis HR
5.6
Kronos Workforce Central
Candidate development
Ascentis HR
5.3
Kronos Workforce Central

Recruiting / ATS

Ascentis HR
6.8
Kronos Workforce Central
Job Requisition Management
Ascentis HR
6.8
Kronos Workforce Central
Company Website Posting
Ascentis HR
7.1
Kronos Workforce Central
Publish to Social Media
Ascentis HR
7.0
Kronos Workforce Central
Job Search Site Posting
Ascentis HR
6.7
Kronos Workforce Central
Duplicate Candidate Prevention
Ascentis HR
6.6
Kronos Workforce Central
Applicant Tracking
Ascentis HR
7.0
Kronos Workforce Central
Notifications and Alerts
Ascentis HR
6.4
Kronos Workforce Central

Pros

  • The ESS system is great to have for our employees. This takes a lot of time off of HR and provides a pretty seamless experience for my employees when making changes to their address, benefits, viewing their paystub, W2 etc.
  • The new look and feel of the user TimeKeeper interface were much needed. Our system integrates with RFID card readers, which our employees love!
  • Originally we had several issues with our EDI feeds, and their team was willing to step in and help set up new feeds with as many vendors as possible. Although, this should have been working when originally set up when brought to the account managers attention (A. Lisecki - who is amazing) we got on the phone with all parties to find a resolution.
No photo available
  • Reporting - reports run quickly once scheduled
  • Time editing - it is quite simple to edit someone's time when necessary
  • Accruals - Kronos correctly calculates our employees' vacation and PTO accruals 99% of the time
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Cons

  • Remote Desktop - Logging in via remote desktop can be a bit cumbersome. I understand they are working towards a web-based application which I can't wait to see.
  • Electronic data transfer - One of the reasons we wanted to use Ascentis was to take advantage of automatic transition to our benefits carriers. We are 6 months in and still having issues. For example, the feed that goes to our COBRA provider every Friday keeps going over in an encrypted manner in which our provider cannot accept. Despite many communications between them, they resolve one week and go back to the same encryption the following week. As a result, I have to double check the things that should be "automatic".
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  • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
  • System errors - the system crashes regularly on us with no real explanation why
  • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
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Likelihood to Renew

Ascentis HR5.3
Based on 8 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR profile photo
Kronos Workforce Central5.0
Based on 11 answers
We have a sizable investment in this program. We are hard pressed to find another app that provides what we need at a price that would justify leaving Kronos.
Dan Hill profile photo

Usability

Ascentis HR7.0
Based on 7 answers
I have used numerous other systems and Ascentis is by FAR the best system I've ever used. I love its ability to customize to your organization's needs!! Would highly recommend to anyone!
Heidi Thomsen profile photo
No score
No answers yet
No answers on this topic

Support

Ascentis HR7.3
Based on 85 answers
Ascentis support usually responds to email in a timely manner - sometimes a quick phone call helps speed things up. Overall quite pleased with their support, although for the most part it is simply password resets for the RDP users.We hope to see a full web-based employee manager function soon.
iain Stephen profile photo
Kronos Workforce Central9.4
Based on 2 answers
Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
Juan Osegueda profile photo

In-Person Training

Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Online Training

Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo
Kronos Workforce Central8.0
Based on 1 answer
No answer on this topic is available.

Implementation

Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

1. Customer Service - listens to clients (per our due diligence during evaluation phase and own experience thereafter)2. System ability to interface with in-house systems. (Other vendors evaluated could not guarantee success.)3. Report Writing - prewritten + ad hoc. User-friendly. Payroll staff could write. Freeing up IT resource time. (+ Payroll more self-sufficient)4. Import/Export Capabilities. (Not all systems are equal)5. Garnishment / Third Party Check module. (Had vision from prior in-house system, this was the only vendor that had what we wanted in this area.)6. Employee satisfaction with increased payroll department efficiency and Ascentis Employee Self-Service.
Dottie Abston, CPP profile photo
There were some functionalities in Kronos that we needed that the other systems did not have readily available or easily deployable.
No photo available

Return on Investment

  • Positive impact is a single system to house a valuable set of systems
Kathi Groth profile photo
  • Kronos has been an improvement over the previous system we had. It allows for greater accuracy and wider abilities to make corrections if needed
  • There is more control/power in the hands of team managers to allow them to resolve timekeeping issues for their direct reports and not need to connect with HR
No photo available

Screenshots

Ascentis HR

Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kronos Workforce Central

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Contact sales for pricing information at 1 (800)-225-1561.