What users are saying about
323 Ratings
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Score 7.8 out of 100
23 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • Ascentis (discontinued) ranks higher in 2 feature sets: Payroll Management, HR Reporting
  • Built for Teams ranks higher in 4 feature sets: Human Resource Management, Leave and Attendance Management, Employee Self Service, Onboarding

Human Resource Management

7.5

Ascentis (discontinued)

75%
9.3

Built for Teams

93%
Built for Teams ranks higher in 5/7 features

Employee demographic data

7.6
76%
137 Ratings
10.0
100%
4 Ratings

Employment history

7.8
78%
140 Ratings
10.0
100%
4 Ratings

Job profiles and administration

7.6
76%
128 Ratings
10.0
100%
4 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.4
74%
126 Ratings
N/A
0 Ratings

Organizational charting

6.3
63%
90 Ratings
7.5
75%
4 Ratings

Organization and location management

7.9
79%
109 Ratings
9.0
90%
2 Ratings

Compliance data (COBRA, OSHA, etc.)

7.8
78%
102 Ratings
N/A
0 Ratings

Payroll Management

8.3

Ascentis (discontinued)

83%
8.0

Built for Teams

80%
Ascentis (discontinued) ranks higher in 6/7 features

Pay calculation

8.3
83%
115 Ratings
N/A
0 Ratings

Support for external payroll vendors

7.2
72%
62 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

8.2
82%
28 Ratings
N/A
0 Ratings

Benefit plan administration

7.7
77%
108 Ratings
8.0
80%
1 Rating

Direct deposit files

9.2
92%
100 Ratings
N/A
0 Ratings

Salary revision and increment management

8.5
85%
92 Ratings
N/A
0 Ratings

Reimbursement management

8.8
88%
51 Ratings
N/A
0 Ratings

Leave and Attendance Management

8.1

Ascentis (discontinued)

81%
8.7

Built for Teams

87%
Built for Teams ranks higher in 2/3 features

Approval workflow

8.5
85%
99 Ratings
8.0
80%
5 Ratings

Balance details

7.8
78%
99 Ratings
9.0
90%
4 Ratings

Annual carry-forward and encashment

8.0
80%
84 Ratings
9.0
90%
4 Ratings

Employee Self Service

7.9

Ascentis (discontinued)

79%
9.5

Built for Teams

95%
Ascentis (discontinued) ranks higher in 3/5 features

View and generate pay and benefit information

8.2
82%
138 Ratings
9.0
90%
1 Rating

Update personal information

8.8
88%
151 Ratings
10.0
100%
3 Ratings

View company policy documentation

6.9
69%
110 Ratings
N/A
0 Ratings

Employee recognition

7.1
71%
61 Ratings
N/A
0 Ratings

View job history

8.5
85%
108 Ratings
N/A
0 Ratings

Asset Management

6.0

Ascentis (discontinued)

60%

Built for Teams

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 1/1 features

Tracking of all physical assets

6.0
60%
33 Ratings
N/A
0 Ratings

HR Reporting

6.6

Ascentis (discontinued)

66%
6.5

Built for Teams

65%
Ascentis (discontinued) ranks higher in 2/3 features

Report builder

6.5
65%
144 Ratings
5.0
50%
3 Ratings

Pre-built reports

7.3
73%
142 Ratings
8.0
80%
2 Ratings

Ability to combine HR data with external data

6.0
60%
73 Ratings
N/A
0 Ratings

Onboarding

6.3

Ascentis (discontinued)

63%
10.0

Built for Teams

100%
Built for Teams ranks higher in 2/2 features

New hire portal

6.5
65%
98 Ratings
10.0
100%
1 Rating

Manager tracking tools

6.1
61%
76 Ratings
10.0
100%
1 Rating

Performance and Goals

7.0

Ascentis (discontinued)

70%

Built for Teams

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features

Corporate goal setting

6.5
65%
43 Ratings
N/A
0 Ratings

Individual goal setting

7.5
75%
53 Ratings
N/A
0 Ratings

Line-of sight-visibility

7.1
71%
38 Ratings
N/A
0 Ratings

Performance tracking

7.0
70%
50 Ratings
N/A
0 Ratings

Performance Management

6.4

Ascentis (discontinued)

64%

Built for Teams

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features

Performance plans

6.2
62%
59 Ratings
N/A
0 Ratings

Performance improvement plans

6.3
63%
50 Ratings
N/A
0 Ratings

Review status tracking

6.7
67%
57 Ratings
N/A
0 Ratings

Review reminders

7.0
70%
55 Ratings
N/A
0 Ratings

Multiple review frequency

5.9
59%
50 Ratings
N/A
0 Ratings

Succession Planning

6.0

Ascentis (discontinued)

60%

Built for Teams

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features

Create succession plans/pools

6.4
64%
21 Ratings
N/A
0 Ratings

Candidate ranking

6.4
64%
21 Ratings
N/A
0 Ratings

Candidate search

5.3
53%
27 Ratings
N/A
0 Ratings

Candidate development

6.0
60%
23 Ratings
N/A
0 Ratings

Recruiting / ATS

6.4

Ascentis (discontinued)

64%

Built for Teams

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features

Job Requisition Management

6.7
67%
85 Ratings
N/A
0 Ratings

Company Website Posting

6.5
65%
79 Ratings
N/A
0 Ratings

Publish to Social Media

6.5
65%
59 Ratings
N/A
0 Ratings

Job Search Site Posting

6.5
65%
71 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

6.5
65%
57 Ratings
N/A
0 Ratings

Applicant Tracking

6.4
64%
83 Ratings
N/A
0 Ratings

Notifications and Alerts

5.6
56%
69 Ratings
N/A
0 Ratings

Attribute Ratings

  • Built for Teams is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.6

Ascentis (discontinued)

76%
164 Ratings
8.3

Built for Teams

83%
6 Ratings

Likelihood to Renew

6.3

Ascentis (discontinued)

63%
12 Ratings

Built for Teams

N/A
0 Ratings

Usability

7.5

Ascentis (discontinued)

75%
44 Ratings

Built for Teams

N/A
0 Ratings

Availability

6.5

Ascentis (discontinued)

65%
7 Ratings

Built for Teams

N/A
0 Ratings

Performance

6.9

Ascentis (discontinued)

69%
5 Ratings

Built for Teams

N/A
0 Ratings

Support Rating

8.1

Ascentis (discontinued)

81%
252 Ratings

Built for Teams

N/A
0 Ratings

In-Person Training

8.0

Ascentis (discontinued)

80%
1 Rating

Built for Teams

N/A
0 Ratings

Online Training

8.2

Ascentis (discontinued)

82%
4 Ratings

Built for Teams

N/A
0 Ratings

Implementation Rating

8.2

Ascentis (discontinued)

82%
8 Ratings

Built for Teams

N/A
0 Ratings

Product Scalability

6.4

Ascentis (discontinued)

64%
4 Ratings

Built for Teams

N/A
0 Ratings

Likelihood to Recommend

Ascentis (discontinued)

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Built for Teams

Perfect for allowing employees to track their paid time off and sick days. Useful for providing job summaries, explanation of benefits. We don't use it for tracking compensation, but it could be used for that purpose. We also post job announcements on the platform which is useful for me to see what kinds of jobs we are hiring for.
Matthew Goldberg | TrustRadius Reviewer

Pros

Ascentis (discontinued)

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Built for Teams

  • Managing PTO (sick and vacation)
  • Tracking firm demographic information
  • Ensuring that we have plenty of staff in the office each day
  • Employees get easy to use access to all of their time off data
Doug Sievers | TrustRadius Reviewer

Cons

Ascentis (discontinued)

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Built for Teams

  • Reporting can be more robust.
  • More user control and real-time communication via the app would be helpful.
  • A better online calendar layout could be more efficient, but the current one is sufficient as well.
Amulya Singh | TrustRadius Reviewer

Pricing Details

Ascentis (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Built for Teams

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Ascentis (discontinued)

Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Built for Teams

No score
No answers yet
No answers on this topic

Usability

Ascentis (discontinued)

Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Built for Teams

No score
No answers yet
No answers on this topic

Reliability and Availability

Ascentis (discontinued)

Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Built for Teams

No score
No answers yet
No answers on this topic

Performance

Ascentis (discontinued)

Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Built for Teams

No score
No answers yet
No answers on this topic

Support Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Built for Teams

No score
No answers yet
No answers on this topic

In-Person Training

Ascentis (discontinued)

Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Built for Teams

No score
No answers yet
No answers on this topic

Online Training

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Built for Teams

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Built for Teams

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis (discontinued)

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Built for Teams

not sure this isn't part of my role we used to use Insperity premiere for booking vacation since that’s our hr/payroll system but apparently built is better for this. I’m not sure why we switched but it is fairly easy to use and customize. Insperity was harder to access.
Anonymous | TrustRadius Reviewer

Scalability

Ascentis (discontinued)

Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Built for Teams

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis (discontinued)

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Built for Teams

  • It makes tracking PTO super easy
  • We replaced a very expensive and clunky custom SharePoint intranet with an extremely cost-effect Built For Teams service.
  • It is super easy to maintain, leaving me free to tackle bigger issues in the organization
Doug Sievers | TrustRadius Reviewer

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