Likelihood to Recommend In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Read full review Great for reaching out to passive candidates and standing out instead of using LI. Candidates are used to receiving the same messages in the same format and by using this tool we have the chance to mix it up and try and stand out from our competition. Entelo has been an awesome addition to my toolbox
Read full review Pros Easy to use software. I have had several new HR employees comment on how easy the system is to learn! Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims! User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day! Read full review Entelo provides accurate candidate contact info. Many of the profiles I have sourced via the platform have had the correct email address and my emails were able to reach the prospective candidate. This really helps recruiting efforts. Most candidates in this day and age constantly check their personal email. Engineers in particular are a hard group to reach and just sending an InMail isn't always the best route. Entelo really helps in recruiting for engineers by helping to provide their personal contact details. Entelo's tracking feature is a great strength. Any email you send to candidates on the platform, you can track accordingly. I get a notification when the candidate opens my email, clicks on link in the email, and when they reply. The notifications don't just come through the Entelo platform but you get an email as well so you're up to date. Entelo search is another great feature. You can search for candidates by entering skill, position, company name etc. There's even a diversity filter! Really great search criteria that helps you hone in on your ideal candidates. This is really useful for hard to fill technical positions. Avni Shah Senior Talent Partner- HR Operations
Read full review Cons Updating the system so it is one platform and not two. Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes. Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas. When something is broken, quicker turn time on fixing the issue. System needs updates to support AAP reporting. Read full review All the profile information isn't up to date and you always need to click through to their profile links (LinkedIn, GitHub, Angel List, etc.) It doesn't do a great job of pulling profiles from Facebook as you are better off sourcing directly from Facebook. If would be great if they could provide email reporting for the time of day to test the best time of day to email candidates so you can a/b test. Also, it would be great if you could provide response rate by List so you can see out of the 'x' number of candidates on a list, 'y' number of candidates responded. If a candidate doesn't respond to my initial outreach I send multiple follow-up emails so it would good to see how many candidates on my List respond to me. If I were to do that now it would be a very manual process and take too much time. They don't have drip/automated email campaign capabilities. It would be great when I send that initial email to a candidate to have the ability to scheudle follow-up emails based. For example, if the candidate doesn't respond to my initial email within 2 days send follow up email 1, if they don't respond to that email within 2 days send follow-up 2, etc. Read full review Likelihood to Renew This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Read full review Usability I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Read full review Reliability and Availability They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Read full review Performance Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Read full review Support Rating Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Read full review In-Person Training First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Read full review Online Training Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Read full review Implementation Rating It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Read full review Alternatives Considered Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Read full review Entelo is similar to
SeekOut in general, but I prefer Entelo as I find I have more success finding the candidates I am looking for. It has everything I need and then some, and that is what I like about it. I also love the Chrome extension and its ease of use.
Read full review Scalability Large acquisition would be very complicated, seems more appropriate for companies under 100
Read full review Return on Investment HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested! Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time! Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time! Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc. Read full review It has made it quicker for me to source for multiple roles thanks to Envoy We were able to make a placement using its browser extension to find a candidate's email address Has given me weekly reports to understand some A/B testing regarding candidate reach out Read full review ScreenShots Ascentis (discontinued) Screenshots