AT&T Workforce Manager vs. EPAY Systems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AT&T Workforce Manager
Score 10.0 out of 10
N/A
The AT&T Workforce Manager is a field service management and workforce scheduling solution that includes a set of modules and applications suited to the needs of service businesses (e.g. HVAC) that rely on field technicians.N/A
EPAY Systems
Score 7.9 out of 10
Enterprise companies (1,001+ employees)
EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management, time tracking, workforce management, payroll processing, tax management, performance management, ACA reporting, and COBRA administration.N/A
Pricing
AT&T Workforce ManagerEPAY Systems
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AT&T Workforce ManagerEPAY Systems
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
AT&T Workforce ManagerEPAY Systems
Top Pros
Top Cons
Features
AT&T Workforce ManagerEPAY Systems
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
AT&T Workforce Manager
-
Ratings
EPAY Systems
3.5
2 Ratings
78% below category average
Employee demographic data00 Ratings3.62 Ratings
Employment history00 Ratings3.62 Ratings
Job profiles and administration00 Ratings3.32 Ratings
Organization and location management00 Ratings3.62 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings3.32 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
AT&T Workforce Manager
-
Ratings
EPAY Systems
3.9
5 Ratings
70% below category average
Pay calculation00 Ratings7.25 Ratings
Support for external payroll vendors00 Ratings3.92 Ratings
Off-cycle/On-Demand payment00 Ratings3.62 Ratings
Benefit plan administration00 Ratings1.01 Ratings
Direct deposit files00 Ratings3.62 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
AT&T Workforce Manager
-
Ratings
EPAY Systems
3.8
3 Ratings
73% below category average
Approval workflow00 Ratings3.52 Ratings
Balance details00 Ratings4.83 Ratings
Annual carry-forward and encashment00 Ratings3.22 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
AT&T Workforce Manager
-
Ratings
EPAY Systems
4.5
3 Ratings
58% below category average
View and generate pay and benefit information00 Ratings4.93 Ratings
Update personal information00 Ratings5.23 Ratings
View company policy documentation00 Ratings3.52 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
AT&T Workforce Manager
-
Ratings
EPAY Systems
4.6
3 Ratings
50% below category average
Report builder00 Ratings4.73 Ratings
Pre-built reports00 Ratings4.43 Ratings
Ability to combine HR data with external data00 Ratings4.73 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
AT&T Workforce Manager
-
Ratings
EPAY Systems
3.3
2 Ratings
83% below category average
New hire portal00 Ratings3.32 Ratings
Manager tracking tools00 Ratings3.32 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
AT&T Workforce Manager
-
Ratings
EPAY Systems
3.4
2 Ratings
83% below category average
Individual goal setting00 Ratings3.22 Ratings
Performance tracking00 Ratings3.52 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
AT&T Workforce Manager
-
Ratings
EPAY Systems
2.7
2 Ratings
99% below category average
Performance plans00 Ratings3.92 Ratings
Performance improvement plans00 Ratings1.01 Ratings
Review status tracking00 Ratings3.92 Ratings
Review reminders00 Ratings3.92 Ratings
Multiple review frequency00 Ratings1.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
AT&T Workforce Manager
-
Ratings
EPAY Systems
2.8
2 Ratings
94% below category average
Job Requisition Management00 Ratings3.62 Ratings
Company Website Posting00 Ratings3.62 Ratings
Publish to Social Media00 Ratings1.01 Ratings
Job Search Site Posting00 Ratings3.62 Ratings
Duplicate Candidate Prevention00 Ratings1.01 Ratings
Applicant Tracking00 Ratings3.62 Ratings
Notifications and Alerts00 Ratings3.62 Ratings
Best Alternatives
AT&T Workforce ManagerEPAY Systems
Small Businesses
Kickserv
Kickserv
Score 9.3 out of 10
OnPay
OnPay
Score 9.4 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.9 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.7 out of 10
Infor Human Resources
Infor Human Resources
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AT&T Workforce ManagerEPAY Systems
Likelihood to Recommend
10.0
(2 ratings)
7.1
(6 ratings)
Usability
-
(0 ratings)
1.0
(1 ratings)
Support Rating
10.0
(2 ratings)
1.0
(1 ratings)
User Testimonials
AT&T Workforce ManagerEPAY Systems
Likelihood to Recommend
AT&T
Any organization that is collecting any kind of data in the field, especially if they're using paper forms, should strongly consider switching to AT&T if only for their Wireless Forms. Wireless Forms is the most powerful tool in AT&T Workforce Manager. Combine that with Timekeeping and Intelligent Tracking to really improve efficiency and accountability.
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EPAY Systems
I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.
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Pros
AT&T
  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.
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EPAY Systems
  • EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions.
  • System functionality is configurable so that we minimize custom programming.
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Cons
AT&T
  • It is currently not possible to create mass geofence alerts. Alerts need to be created per geofence. This can be a big undertaking for organizations with many addresses.
Read full review
EPAY Systems
  • All-time punches are rounded to 15-minute intervals which can skew accurate break times.
  • Slow lading or occasional lags due to server overload.
  • Sync errors cause occasional overlapping punches.
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Usability
AT&T
No answers on this topic
EPAY Systems
Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.
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Support Rating
AT&T
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.
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EPAY Systems
I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.
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Alternatives Considered
AT&T
No answers on this topic
EPAY Systems
Our main reason for switching to Blueforce is
that we found the platform to be pretty promising and interactive than other
alternatives. With other alternatives, there was one issue or another which just
used to not give us a very smooth and subtle experience. Thankfully, this tool
has solved all our problems and has been a godsend gift that does its job
quietly and lets the final results make the noise.
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Return on Investment
AT&T
  • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.
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EPAY Systems
  • Decreased the Risk of lawsuits due to paying incorrectly
  • Allows for accurate Payroll process
  • Employees are paid correctly per the law- Employee Happiness
Read full review
ScreenShots

EPAY Systems Screenshots

Screenshot of Timesheet Details