What users are saying about
10 Ratings
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Score 5.9 out of 100
6 Ratings
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Score 9.3 out of 100

Feature Set Ratings

    Identity Management

    Atlassian Crowd

    Feature Set Not Supported
    N/A
    9.1

    Avatier Identity Anywhere

    91%
    Avatier Identity Anywhere ranks higher in 5/5 features

    ID-Management Access Control

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    ID Management Single-Sign On (SSO)

    N/A
    0 Ratings
    9.6
    96%
    2 Ratings

    Password Management

    N/A
    0 Ratings
    8.8
    88%
    4 Ratings

    Account Provisioning and De-provisioning

    N/A
    0 Ratings
    8.9
    89%
    3 Ratings

    ID Management Workflow Automation

    N/A
    0 Ratings
    9.1
    91%
    3 Ratings

    Attribute Ratings

    • Avatier Identity Anywhere is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Atlassian Crowd

    80%
    3 Ratings
    9.3

    Avatier Identity Anywhere

    93%
    6 Ratings

    Support Rating

    9.0

    Atlassian Crowd

    90%
    2 Ratings

    Avatier Identity Anywhere

    N/A
    0 Ratings

    Likelihood to Recommend

    Atlassian

    For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
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    Avatier

    Ease of use and a very customer focused catalog process. Would like service now functionality implemented with the tool so teams can user 1 work tool to work from. The access governance process is very well designed and extremely useful for our organization to be able to identify users that have the inappropriate access levels for their current roles
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    Pros

    Atlassian

    • It is very easy for users to create tickets
    • Standing up atlassian crowd is a breeze
    • Not having to manage any hardware infrastructure is great
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    Avatier

    • It allows users to reset their passwords on their own.
    • It allows our users to request access to VPN and shared drive on their own.
    • It allows us to terminate accounts quickly and easily.
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    Cons

    Atlassian

    • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
    • Linux support was there as it was built mostly to support Windows based systems
    • Documentation was supported but most issues we had required us to contact Atlassian support.
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    Avatier

    • The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.
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    Pricing Details

    Atlassian Crowd

    Starting Price

    Editions & Modules

    Atlassian Crowd editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Avatier Identity Anywhere

      Starting Price

      $150 per user/month

      Editions & Modules

      Avatier Identity Anywhere editions and modules pricing
      EditionModules
      Avatier Identity Anywhere User Lifecycle Management5.001
      Avatier Identity Anywhere Password Management1.502
      Avatier Identity Anywhere Single Sign-On (SSO)2.003
      Avatier Identity Anywhere Access Governance3.004

      Footnotes

      1. per user/month
      2. per user/month
      3. per user/month
      4. per user/month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required $5,000

      Additional Details

      Volume discounts available for customers over 3,000 employees Educational/Non-Profit Pricing Available Upon Request

      Support Rating

      Atlassian

      Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
      Read full review

      Avatier

      No answers on this topic

      Alternatives Considered

      Atlassian

      These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
      Read full review

      Avatier

      At the time that we implemented the solution Avatier appeared to be the best solution and has continued to meet our needs in this space
      Read full review

      Return on Investment

      Atlassian

      • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
      • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
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      Avatier

      • The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.
      Read full review

      Screenshots

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