11 Ratings
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Score 7.4 out of 100
18 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Atlassian Crowd

For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
Anonymous | TrustRadius Reviewer

Ping Intelligent Identity Platform

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Atlassian Crowd
Ping Intelligent Identity Platform
7.2
ID-Management Access Control
Atlassian Crowd
Ping Intelligent Identity Platform
8.0
ID Management Single-Sign On (SSO)
Atlassian Crowd
Ping Intelligent Identity Platform
8.6
Multi-Factor Authentication
Atlassian Crowd
Ping Intelligent Identity Platform
8.3
Password Management
Atlassian Crowd
Ping Intelligent Identity Platform
8.1
Account Provisioning and De-provisioning
Atlassian Crowd
Ping Intelligent Identity Platform
5.7
ID Management Workflow Automation
Atlassian Crowd
Ping Intelligent Identity Platform
5.6
ID Risk Management
Atlassian Crowd
Ping Intelligent Identity Platform
6.4

Pros

Atlassian Crowd

  • Integrates seamlessly with all Atlassian applications out of the box.
  • Provides Single Sign-On (SSO) capabilities for integrated applications.
Patrick Li | TrustRadius Reviewer

Ping Intelligent Identity Platform

  • Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
  • Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
  • Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.
Anonymous | TrustRadius Reviewer

Cons

Atlassian Crowd

  • We did not get the speed that we needed vs. hosting our own local atlassian product
  • Configuring accounts could have been easier
  • I didn't like the process for installing extensions
Anonymous | TrustRadius Reviewer

Ping Intelligent Identity Platform

  • solution has some propriety solution which is hard to customize
  • doesn't support all workflow and hooks
  • solution has aged and not all configuration are supported
Anonymous | TrustRadius Reviewer

Usability

Atlassian Crowd

No score
No answers yet
No answers on this topic

Ping Intelligent Identity Platform

Ping Intelligent Identity Platform 9.0
Based on 1 answer
Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
Anonymous | TrustRadius Reviewer

Support Rating

Atlassian Crowd

Atlassian Crowd 9.3
Based on 3 answers
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
Anonymous | TrustRadius Reviewer

Ping Intelligent Identity Platform

Ping Intelligent Identity Platform 8.5
Based on 5 answers
Ping's support is willing and attentive, but if I am in a position to engage them I am often at a point where most of the usual support engineers would not be in a position to answer the questions I have. However, Ping has been more than willing to engage their product and development teams with our organization as we take advanced deployment and use case challenges to them.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Atlassian Crowd

In most ways, I preferred Duo Security as it offered a better 2-factor authentication method, and Crowd is definitely better than just having to rely on Active Directory. I have always been of the mind to have a centralized server that sits between your active directory (azure or on premise) and the systems that you integrate it with via LDAP or similar protocols. It would surprise a lot of people to see how many organizations do not secure their active directory or LDAP connections
Craig Lockley | TrustRadius Reviewer

Ping Intelligent Identity Platform

Two-way authentication and ease of use. I've used several applications that just email a link but never ask for a verification code. By entering the verification code you are sure that the site is safe, secured, and reliable. Using Ping, we can ensure no one other than you will access the application using your credential as you can log in only after you confirm using the verification code that you receive on your personal email or device.
Ram Nair | TrustRadius Reviewer

Return on Investment

Atlassian Crowd

  • Centralized user management without the need of an LDAP/AD service.
  • Single Sign-On across applications to reduce users having to remember multiple credentials.
Patrick Li | TrustRadius Reviewer

Ping Intelligent Identity Platform

  • it is positive with saving the cost
  • some drawback with aging solution
  • directory is solid and provide lots of cost saving
Anonymous | TrustRadius Reviewer

Pricing Details

Atlassian Crowd

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ping Intelligent Identity Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Atlassian Crowd
8.0
Ping Intelligent Identity Platform
8.3

Usability

Atlassian Crowd
Ping Intelligent Identity Platform
9.0

Support Rating

Atlassian Crowd
9.3
Ping Intelligent Identity Platform
8.5

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