29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 6.9 out of 100
Based on 29 reviews and ratings
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 35 reviews and ratings
Likelihood to Recommend
Autopilot
It's a great tool for email marketing and making automation flows with those emails. Also push your communication to multiple platforms (social media, SMS, WhatsApp, etc). It's easy to learn so for us easy to teach companies the basics of marketing automation. The clean interface and not to many functions don't make the tool too overwhelming. So for us, one of the better "get your feet wet" tools.

Verified User
Consultant in Marketing
Marketing & Advertising Company, 1-10 employeesExponea
Some scenarios where Exponea is well suited are understanding customer actions & decisions on front-end events. Aggregating data and creating segments for scenarios or campaigns. Automating and transforming data. Keeping everything critical in a single source of truth. Exponea's campaign and scenario builder is unmatched. Building out emails and laying out segmented scenario flows is powerful way we engage our audience.

Verified User
Manager in Product Management
Retail Company, 51-200 employeesFeature Rating Comparison
Email & Online Marketing
Autopilot
5.9
Exponea
—
WYSIWYG email editor
Autopilot
5.6
Exponea
—
Dynamic content
Autopilot
6.1
Exponea
—
Ability to test dynamic content
Autopilot
5.5
Exponea
—
A/B testing
Autopilot
6.0
Exponea
—
Mobile optimization
Autopilot
6.4
Exponea
—
Email deliverability reporting
Autopilot
5.4
Exponea
—
List management
Autopilot
6.3
Exponea
—
Triggered drip sequences
Autopilot
6.1
Exponea
—
Lead Management
Autopilot
5.5
Exponea
—
Lead nurturing
Autopilot
6.1
Exponea
—
Data quality management
Autopilot
5.2
Exponea
—
Automated sales alerts and tasks
Autopilot
5.1
Exponea
—
Campaign Management
Autopilot
6.5
Exponea
—
Event/webinar marketing
Autopilot
6.5
Exponea
—
Social Media Marketing
Autopilot
6.3
Exponea
—
Social profile integration
Autopilot
6.3
Exponea
—
Reporting & Analytics
Autopilot
6.0
Exponea
—
Dashboards
Autopilot
6.0
Exponea
—
Standard reports
Autopilot
6.0
Exponea
—
Platform & Infrastructure
Autopilot
5.1
Exponea
—
API
Autopilot
5.2
Exponea
—
Customizability
Autopilot
5.5
Exponea
—
Integration with Salesforce.com
Autopilot
4.6
Exponea
—
Pros
Autopilot
- Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
- Easy and powerful email editing and creation built-in. No need for email template coding.
- Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Product Director
Velora StudiosDesign, 1-10 employees
Exponea
- The most valuable benefit is the amount of independence that Exponea has created for marketing teams, not having to rely on IT to deploy.
- We can create and activate all marketing activities, such as banners or emails, test and evaluate their success.
- Ability to monitor performance of real-time data and swiftly react with banner variants, change CTA texts or other retention and reactivation methods.
- It’s simple to use and requires only a graphic designer and marketer to have a wide impact.
- With extensive analytics, we have the ability to A/B test results, reach, and other performance metrics of each individual activity in real-time.
Graphic Designer
MarketingerGraphic Design, 11-50 employees
Cons
Autopilot
- Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Chief Operations Officer
Sapper Consulting, LLCMarketing and Advertising, 51-200 employees
Exponea
- Exponea is not good for surveys. You don't get automatic dashboards as in the case of Typeform or Survey Monkey.
- Working with aggregates and running aggregates can be complex and confusing.
- Web layers are complex. Designing is an easy part but deployment on the website requires knowledge of JS.
Marketing Automation Specialist
Life Extension EuropeHealth, Wellness and Fitness, 11-50 employees
Likelihood to Renew
Autopilot
No score
No answers yet
No answers on this topic
Exponea
Exponea 9.1
Based on 1 answer
Exponea is the hub of the 21st-century marketing department, allowing you to scale your campaigns, reach prospects more effectively, qualify and nurture leads, and demonstrate ROI and deepen relationships with customers at every touchpoint.
Marketing Automation Specialist
Life Extension EuropeHealth, Wellness and Fitness, 11-50 employees
Usability
Autopilot
No score
No answers yet
No answers on this topic
Exponea
Exponea 8.3
Based on 6 answers
It's very easy to use. The split on projects and actions in menu is intuitive and no one should have a problem to find what he wants. The reports graphics could be more appealing but they are easy to read. I also like the yellow colours as when you have so many tabs and windows open it stands out of the crowd.

Verified User
Manager in Marketing
Retail Company, 201-500 employeesSupport Rating
Autopilot
No score
No answers yet
No answers on this topic
Exponea
Exponea 8.8
Based on 6 answers
i love their support as they are very friendly and very helpful in either product discovery or bug fixing or finding the workaround or anything else. Of course it is way better to get dedicated tech consulting especially at the early stages when you integrate the platform as it may be tricky in terms of integrating SDK Exponea for web tracking and iOS. However, even first-line support can cover up like 80% of the issues. Their documentation is precise and easy to read, albeit sometimes it could be way better off if it contained more examples.
CRM Architect
BinomoFinancial Services, 201-500 employees
Alternatives Considered
Autopilot
Okta and Azure AD seem to work better for administering our email tenant and users for me comparatively. They just seem easier to use and I was already experienced with both.

Verified User
Director in Information Technology
Market Research Company, 11-50 employeesExponea
Exponea provides one solution for web and app analytics and allows to execute immediate campaings based on insights you reveal. No other tools has this out of the box integration of analytics and campaings.
Digital Media & Web Analyst
Orange Slovensko, a.s.Telecommunications, 1001-5000 employees
Return on Investment
Autopilot
- Decreased the hours spend manually cleaning contact lists and prepping mass email sends.
- Lift in overall email engagement, including deliverability, open and click rates, CTOR, etc. due to the ability to personalize and segment email lists.
- Saves time for the entire sales team by automating many of their sales communication processes.
Director of Lifecycle Marketing
FullContact Inc.Computer Software, 201-500 employees
Exponea
- With the right smart tool we have been able to grow our business.
- Exponea helps us boost conversion and increase sales.
- The tool is customer-centric, as are we, therefore happy customers mean more customers and more revenue.
- We are bringing relevant content to our customer groups.
- Our company has found great financial benefits by adding information about recently viewed products.
Online Advertising Coordinator
BOTTLE DigitalMarketing and Advertising, 5001-10,000 employees
Screenshots
Pricing Details
Autopilot
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Autopilot Editions & Modules
Edition
Silver | $491 |
---|---|
Gold | $1491 |
Platinum | $2491 |
Custom | Request by quote |
- per month
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.Exponea
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Exponea Editions & Modules
Edition
CDP | CDP+AI1 |
---|---|
Campaigns | CDP+AI+MA2 |
CDXP | CDP+AI+MA+CRO3 |
- Single Customer View, Real-Time Analytics, Advanced Segmentation, Predictive Insights, Retargeting Audiences, Integrations
- Single Customer View, Real-Time Analytics, Omni-Channel Execution, Behavioral Triggering, Advanced Personalization, Predictive Campaigns
- Single Customer View, Real-Time Analytics, Omni-Channel Execution, Web Optimization, Multivariate Testing, Artificial Intelligence