Auvik vs Site24x7 All-in-One Monitoring

Likelihood to Recommend

Auvik is a great tool for discovering the details and eccentricities of your or your customer's networks. It truly is a tool I didn't know I needed and now I can't live without. Immediately after deploying it I was able to proactively identify some network pain points that allowed me to correct multiple network deficiencies and create happier customers without even realizing they were having problems (slow network speeds, congested ports). Onboarding and ongoing support are top notch. They really don't just "throw you to the wolves," though that being said, the complexity of the product does merit taking the onboarding and initial setup seriously and not just going with a "deploy and go" type of scenario, but that's strictly because of the scope and feature set that the product offers.

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Drew Hackworth

President

Polaris Technology, LLCComputer & Network Security, 1-10 employees

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While Site24x7 can monitor almost anything, it is the most cost effective when using its basic monitor. The basic monitor covers certificate health, web sites/services, general server health, IIS health, and much more. The advanced monitors cover SQL, Microsoft Failover Clustering, etc. but even though we get three advanced monitors with the initial subscription, we don't use them because the SQL monitoring can be very noisy without some fine-tuning. It wasn't uncommon to get woken up at 3 am because of a SQL anomaly that tripped a metric.

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Wes Dunaway

Senior System Architect

WellsourceHealth, Wellness and Fitness, 11-50 employees

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Feature Rating Comparison

Auvik

Site24x7 All-in-One Monitoring

Remote monitoring

Network device monitoring

Multiple Server Monitoring

Multi-device monitoring

Automated alerts and notifications

Auvik

Site24x7 All-in-One Monitoring

Policy-based automation

Auvik

Site24x7 All-in-One Monitoring

Performance data reports

Customizable reporting

Data visualization

Risk analysis

Auvik

Site24x7 All-in-One Monitoring

Antivirus and malware management

Pros

Setup is easy
Integrates with Connectwise
Integrates with IT Glue

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Jeff Aiken

vCIO

EmergeInformation Technology & Services, 51-200 employees

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Very clean website UI. Tests are well categorized and navigation is very simple.
The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
The cost of the platform is very cheap and the cost also scales at a low amount.
No on-premise footprint. All cloud-based.

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Rob Bates

Public & Private Cloud Senior Engineer

CreditsafeFinancial Services, 1001-5000 employees

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Cons

SNMP traps (not an advertised feature)
Endpoint monitoring (not an advertised feature)

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Drew Hackworth

President

Polaris Technology, LLCComputer & Network Security, 1-10 employees

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Analysis: Site24x7 sends a report when a site is back up, with an "analysis" of the outage. The idea is to help pinpoint the cause, but it's almost always useless.
Overalerting on larger outages: Site24x7 sends an alert on every site that we have configured when they go down. A hierarchical setup would be better, or some way for it to recognize that if more than two sites are down simultaneously, it only needs to send one alert with that information. Getting 12 text messages at 1 AM is not fun.
Complex setup: It takes a long time to set up everything for monitoring. Automation would be nice.

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Robert Paul

Technical Administrator

New Hampshire Retirement SystemGovernment Administration, 51-200 employees

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Support Rating

No score

No answers yet

No answers on this topic

Site24x7 All-in-One Monitoring 8.5

Based on 3 answers

I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

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Wes Dunaway

Senior System Architect

WellsourceHealth, Wellness and Fitness, 11-50 employees

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Alternatives Considered

Actually, we went from Auvik to LogicMonitor, Auvik is like playing with Tinker Toys compared to LogicMonitor. We moved from Auvik to LogicMonitor for a bunch of reasons, pricing was among them. Auvik charges extra for Netflow monitoring where LogicMonitor has is included. If you want anything more than basic ping monitoring in Auvik you have to do an SNMP walk on every device that you are monitoring and then write to create custom OID's to monitor for what should be simple out of the box monitoring, such as Cisco Health or Jitter/Latency.

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Jeff Aiken

vCIO

EmergeInformation Technology & Services, 51-200 employees

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Each solution excels in their own areas. Site24x7 provides the easiest and most cost-effective transactional monitoring from the previous and existing solutions which we use. However, Solarwinds Orion suite, which includes the virtualization manager, gives us full-stack monitoring of our VMware environment, which Site24x7 cannot. In the same way, Cloudwatch gives us better visibility into our AWS workloads compared to SolarWinds.AlertSite was previously used for our transactional monitoring, and while the configuration of transactions and playback with Deja Click plugin was incredibly beneficial, it didn't justify the cost difference to Site24x7.

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Verified User

Professional in Finance and Accounting

Information Services Company, 501-1000 employees

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Return on Investment

Better customer experiences
Simplicity addressing network concerns
Automated network discovery and documentation

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Drew Hackworth

President

Polaris Technology, LLCComputer & Network Security, 1-10 employees

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We are better able to be notified of critical downtime, allowing us to act faster to restore critical services/applications.
Sometimes we get flooded with emails due to false alerts and that can often be distracting to many of us.
Thanks to their add-on pricing scheme, it eliminates the need to buy expensive modules straightaway, thus saving money.

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Gary Smolyak

Development Operations Systems Administrator

14 WestMarketing and Advertising, 501-1000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Auvik Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$1.00*

* monitors

Site24x7 All-in-One Monitoring Editions & Modules

Edition

Starter	$9.00¹
Pro	$35.00²
Classic	$89.00³
Elite	$225.00⁴
Enterprise	$449.00⁵
Enterprise Plus Web	$899.00⁶

10 monitors
40 Monitors
100 Monitors
250 Monitors
500 Monitors
2500 Monitors

Additional Pricing Details

Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.

Rating Summary

Auvik

Site24x7 All-in-One Monitoring

Auvik

Site24x7 All-in-One Monitoring

Likelihood to Recommend

Auvik

Site24x7 All-in-One Monitoring

Feature Rating Comparison

Remote monitoring

Network device monitoring

Multiple Server Monitoring

Multi-device monitoring

Automated alerts and notifications

Policy-based automation

Performance data reports

Customizable reporting

Data visualization

Risk analysis

Antivirus and malware management

Pros

Auvik

Site24x7 All-in-One Monitoring

Cons

Auvik

Site24x7 All-in-One Monitoring

Support Rating

Auvik

Site24x7 All-in-One Monitoring

Alternatives Considered

Auvik

Site24x7 All-in-One Monitoring

Return on Investment

Auvik

Site24x7 All-in-One Monitoring

Screenshots

Auvik

Site24x7 All-in-One Monitoring

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Auvik Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Site24x7 All-in-One Monitoring Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison