What users are saying about
4 Ratings
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Score 7 out of 100
22 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Auvik

Auvik is a great tool for discovering the details and eccentricities of your or your customer's networks. It truly is a tool I didn't know I needed and now I can't live without. Immediately after deploying it I was able to proactively identify some network pain points that allowed me to correct multiple network deficiencies and create happier customers without even realizing they were having problems (slow network speeds, congested ports). Onboarding and ongoing support are top notch. They really don't just "throw you to the wolves," though that being said, the complexity of the product does merit taking the onboarding and initial setup seriously and not just going with a "deploy and go" type of scenario, but that's strictly because of the scope and feature set that the product offers.
Drew Hackworth | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

While Site24x7 can monitor almost anything, it is the most cost effective when using its basic monitor. The basic monitor covers certificate health, web sites/services, general server health, IIS health, and much more. The advanced monitors cover SQL, Microsoft Failover Clustering, etc. but even though we get three advanced monitors with the initial subscription, we don't use them because the SQL monitoring can be very noisy without some fine-tuning. It wasn't uncommon to get woken up at 3 am because of a SQL anomaly that tripped a metric.
Wes Dunaway | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Auvik
Site24x7 All-in-One Monitoring
8.5
Remote monitoring
Auvik
Site24x7 All-in-One Monitoring
9.5
Network device monitoring
Auvik
Site24x7 All-in-One Monitoring
8.1
Multiple Server Monitoring
Auvik
Site24x7 All-in-One Monitoring
9.2
Multi-device monitoring
Auvik
Site24x7 All-in-One Monitoring
7.8
Automated alerts and notifications
Auvik
Site24x7 All-in-One Monitoring
7.9

Management Tasks

Auvik
Site24x7 All-in-One Monitoring
7.5
Policy-based automation
Auvik
Site24x7 All-in-One Monitoring
7.5

Reporting

Auvik
Site24x7 All-in-One Monitoring
8.0
Performance data reports
Auvik
Site24x7 All-in-One Monitoring
8.5
Customizable reporting
Auvik
Site24x7 All-in-One Monitoring
7.8
Data visualization
Auvik
Site24x7 All-in-One Monitoring
8.4
Risk analysis
Auvik
Site24x7 All-in-One Monitoring
7.2

Security

Auvik
Site24x7 All-in-One Monitoring
8.0
Antivirus and malware management
Auvik
Site24x7 All-in-One Monitoring
8.0

Pros

Auvik

  • Setup is easy
  • Integrates with Connectwise
  • Integrates with IT Glue
Jeff Aiken | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

  • Very clean website UI. Tests are well categorized and navigation is very simple.
  • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
  • The cost of the platform is very cheap and the cost also scales at a low amount.
  • No on-premise footprint. All cloud-based.
Rob Bates | TrustRadius Reviewer

Cons

Auvik

  • SNMP traps (not an advertised feature)
  • Endpoint monitoring (not an advertised feature)
Drew Hackworth | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

  • Analysis: Site24x7 sends a report when a site is back up, with an "analysis" of the outage. The idea is to help pinpoint the cause, but it's almost always useless.
  • Overalerting on larger outages: Site24x7 sends an alert on every site that we have configured when they go down. A hierarchical setup would be better, or some way for it to recognize that if more than two sites are down simultaneously, it only needs to send one alert with that information. Getting 12 text messages at 1 AM is not fun.
  • Complex setup: It takes a long time to set up everything for monitoring. Automation would be nice.
Robert Paul | TrustRadius Reviewer

Support Rating

Auvik

No score
No answers yet
No answers on this topic

Site24x7 All-in-One Monitoring

Site24x7 All-in-One Monitoring 8.5
Based on 3 answers
I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
Wes Dunaway | TrustRadius Reviewer

Alternatives Considered

Auvik

Actually, we went from Auvik to LogicMonitor, Auvik is like playing with Tinker Toys compared to LogicMonitor. We moved from Auvik to LogicMonitor for a bunch of reasons, pricing was among them. Auvik charges extra for Netflow monitoring where LogicMonitor has is included. If you want anything more than basic ping monitoring in Auvik you have to do an SNMP walk on every device that you are monitoring and then write to create custom OID's to monitor for what should be simple out of the box monitoring, such as Cisco Health or Jitter/Latency.
Jeff Aiken | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

Each solution excels in their own areas. Site24x7 provides the easiest and most cost-effective transactional monitoring from the previous and existing solutions which we use. However, Solarwinds Orion suite, which includes the virtualization manager, gives us full-stack monitoring of our VMware environment, which Site24x7 cannot. In the same way, Cloudwatch gives us better visibility into our AWS workloads compared to SolarWinds.AlertSite was previously used for our transactional monitoring, and while the configuration of transactions and playback with Deja Click plugin was incredibly beneficial, it didn't justify the cost difference to Site24x7.
Anonymous | TrustRadius Reviewer

Return on Investment

Auvik

  • Better customer experiences
  • Simplicity addressing network concerns
  • Automated network discovery and documentation
Drew Hackworth | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

  • We are better able to be notified of critical downtime, allowing us to act faster to restore critical services/applications.
  • Sometimes we get flooded with emails due to false alerts and that can often be distracting to many of us.
  • Thanks to their add-on pricing scheme, it eliminates the need to buy expensive modules straightaway, thus saving money.
Gary Smolyak | TrustRadius Reviewer

Screenshots

Pricing Details

Auvik

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Auvik Editions & Modules

Additional Pricing Details

Site24x7 All-in-One Monitoring

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1.00*

* monitors

Site24x7 All-in-One Monitoring Editions & Modules

Edition
Starter$9.001
Pro$35.002
Classic$89.003
Elite$225.004
Enterprise$449.005
Enterprise Plus Web$899.006
  1. 10 monitors
  2. 40 Monitors
  3. 100 Monitors
  4. 250 Monitors
  5. 500 Monitors
  6. 2500 Monitors
Additional Pricing Details
Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.

Rating Summary

Likelihood to Recommend

Auvik
5.5
Site24x7 All-in-One Monitoring
8.6

Support Rating

Auvik
Site24x7 All-in-One Monitoring
8.5

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