What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
4390 Ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.9 out of 100

Google Drive

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
4390 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Axcient x360Recover (formerly BRC)

If you have a mostly Windows environment (virtual or physical doesn't matter) and need the ability to vault those backups off site, this is the product for you hands down.It does support Linux however; it's covered under another product r license separate from the Windows side.DR provides the ability to spin up your backups or system images online for quick and easy access.If you have servers using direct attached iSCSI volumes and need them backed up, this product will provide that ability. Many others still can't backup a volume if its attached via iSCSI.
Eric Rise | TrustRadius Reviewer

Google Drive

Great Adaptation in:
-Storage, editing and collaboration of files to access them from any device with an internet connection, promoting teamwork.
-With the Google Forms function, it is ideal for gathering information quickly and easily, reaching our clients wherever they are.Inappropriate:
-Store large volumes of data in Spreadsheets since they have limitations in number of cells and / or file size.
Carolina Reyes | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Axcient x360Recover (formerly BRC)
Google Drive
8.8
Versioning
Axcient x360Recover (formerly BRC)
Google Drive
8.5
Video files
Axcient x360Recover (formerly BRC)
Google Drive
8.7
Audio files
Axcient x360Recover (formerly BRC)
Google Drive
8.8
Document collaboration
Axcient x360Recover (formerly BRC)
Google Drive
9.3
Access control
Axcient x360Recover (formerly BRC)
Google Drive
8.9
File search
Axcient x360Recover (formerly BRC)
Google Drive
8.5
Device sync
Axcient x360Recover (formerly BRC)
Google Drive
9.0

Cloud Storage Security & Administration

Axcient x360Recover (formerly BRC)
Google Drive
8.7
User and role management
Axcient x360Recover (formerly BRC)
Google Drive
8.8
File organization
Axcient x360Recover (formerly BRC)
Google Drive
8.7
Device management
Axcient x360Recover (formerly BRC)
Google Drive
8.7

Cloud Storage Platform

Axcient x360Recover (formerly BRC)
Google Drive
9.1
Performance
Axcient x360Recover (formerly BRC)
Google Drive
9.1
Reliability
Axcient x360Recover (formerly BRC)
Google Drive
9.3
Storage Reports
Axcient x360Recover (formerly BRC)
Google Drive
8.7

Pros

Axcient x360Recover (formerly BRC)

  • Support - their email support team is top notch. Let me put it this way. I receive an email that a backup failed. I forward to support. I receive the auto-reply in a second and a real response with the hour. They take it from there and fix the issue, run test backups, and confirm with me that the backups are now working properly. Can you ask for more from a support team?
  • System upgrades are fully inclusive with your service contract, and they are handled directly by support.
  • The device is very stable . It rarely if ever requires a reboot.
  • Super easy to run spin-up tests on my virtual servers without affecting the backups - onsite and cloud.
  • 24-hour overnight shipping of cloud device if needed/
Vin Campbell | TrustRadius Reviewer

Google Drive

  • That's the first cloud storage service that's both good and free. using more and more data in one place is, in my view, a good strategy.
  • Google Drive is one of my favorite tools and I use it frequently to store files, official documents, data, images, PDFs, and even short videos relevant to my office work.
  • You don't have to be concerned with hacking because this security is so secured.
  • [An] excellent option for searching.
  • Configuration and login are simple.
Rafeeq Ahmed (Ali) | TrustRadius Reviewer

Cons

Axcient x360Recover (formerly BRC)

  • We have a 100% failure rate for full-system restores. After our 3rd complete failure, Axcient flew an engineer to our location, they brought along their own BDR with a copy of our off-site data and spent two full days attempting to restore both from the BDR they brought and the BDR in the customer environment - they went home a complete failure.
  • Axcient support is singularly focused on supporting their appliance, regardless of consequences to the rest of your environment. They have no problem recommending such things as deleting all shadow copies on a protected system when their software fails to clean up the one that it has created. When investigating issues I have reported to them they have repeatedly kicked off full backups of systems in the middle of the day and let them run until users complain about system performance. They continue to do this despite my increasingly bitter complaints.
  • Linux "support" is a significant overstatement. Linux systems can only be backed up through Samba. You cannot do a "full system restore" of a Linux machine, nor can you run it as a virtual machine on the appliance. Being backed up through Samba means file attributes (ex: immutable, append-only, etc.) are lost and only "regular" files can be backed up (forget about device files, fifos, sockets,etc - all of those would need to be recreated manually in a disaster recovery situation). Axcient has no capacity to run pre/post backup commands on the target system, so you cannot directly trigger `flush` or mysqldump or anything else useful in making sure you're getting anything other than a crash-consistent backup of some selected files. Don't fail to realize that this backup method means you'll have to log into your Linux machine through Samba as a user with read permission on all files you intend to back up; Axcient recommends you use "root" (a cardinal sin).
  • Backup times are mysterious and impossible to predict. Examples from a single customer environment: A server with 620GB of data (and a high change rate) takes ~6 hours to back up and a server with roughly 90GB of data (and a particularly LOW change rate) takes 9.5 hours. The times for these machines are consistent. These are both virtual machines running on top of ESXi 5.1 with with more than enough RAM,CPU and IOPS dedicated to them. Axcient support simply states that this is normal behavior and we are not to be concerned.
  • Everything is slow. 9.5 hours to back up 90GB of data. Offsite transfers consume an inordinate amount of bandwidth compared to competing products we have deployed. My suspicion is that this is at least partially because entire files are being copied instead of changed blocks.
  • "Image level" backups aren't actually image level at all. All backups are done at a file level, the "image" backup job type just means it will automatically select all volumes on the target system and get a system state backup as well.
  • "Agentless" backup system... has an agent. Scripts and a delightful executable by the name of "axexesvc.exe"are pushed to and executed on each protected windows system for every backup. This "agentless agent" can have all of the same problems that any other agent can have (such as hanging, running forever, consuming all available system resources, etc.), but also brings with it a fairly unique added gaping security flaw. axexesvc.exe is effectively a trojan horse from Axcient, allowing Axcient's employees to remotely execute any arbitrary command or code on any system in your network using the privileges of whatever account you run your backups as (commonly and per Axcient recommendations: a domain admin level user). There are no restrictions on what they can do or when they can do it and there is no logging of their activity. We have had multiple occasions where Axcient's support staff have abused this "back door" to the detriment of our customers production servers.
Anonymous | TrustRadius Reviewer

Google Drive

  • The biggest problem that comes up is when sharing a file and you accidentally don't give the person access. It's easy to forget. I shared something yesterday and then closed my computer, not realizing I never gave anyone permission to view it. Maybe the UX could bring it to your attention rather than you have to search it out.
  • Honestly, the rest is great. No notes.
Cameron Michael Rhoads | TrustRadius Reviewer

Likelihood to Renew

Axcient x360Recover (formerly BRC)

Axcient x360Recover (formerly BRC) 6.6
Based on 10 answers
We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
Anonymous | TrustRadius Reviewer

Google Drive

Google Drive 9.9
Based on 5 answers
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
Sumant Luhar | TrustRadius Reviewer

Usability

Axcient x360Recover (formerly BRC)

Axcient x360Recover (formerly BRC) 7.3
Based on 1 answer
Easy to use and doesn't require a lot of training.
Chris Kasten | TrustRadius Reviewer

Google Drive

Google Drive 9.4
Based on 36 answers
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
Mandy Cramer | TrustRadius Reviewer

Performance

Axcient x360Recover (formerly BRC)

Axcient x360Recover (formerly BRC) 1.0
Based on 2 answers
No answer on this topic is available.

Google Drive

Google Drive 9.4
Based on 14 answers
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
Anonymous | TrustRadius Reviewer

Support Rating

Axcient x360Recover (formerly BRC)

Axcient x360Recover (formerly BRC) 1.0
Based on 2 answers
Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.
Anonymous | TrustRadius Reviewer

Google Drive

Google Drive 8.7
Based on 82 answers
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
Kaya Gabriella | TrustRadius Reviewer

Implementation Rating

Axcient x360Recover (formerly BRC)

Axcient x360Recover (formerly BRC) 2.0
Based on 2 answers
I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
Richard Meade Jr. | TrustRadius Reviewer

Google Drive

Google Drive 8.0
Based on 9 answers
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
Elizabeth Sullivan-Hasson | TrustRadius Reviewer

Alternatives Considered

Axcient x360Recover (formerly BRC)

Dollar for dollar, Axcient is very competitive for the SMB client. Coupled with the ease of use and the job status dashboard, the overall product is very easy to demonstrate value to clients. While Axcient doesn't have all the bells and whistles of the enterprise products, it has everything the SMB client needs to be protected.
Kettric Midura | TrustRadius Reviewer

Google Drive

I used Excel but I find Google is much more convenient in terms of storing documents and sharing them. Microsoft Excel and Word documents have a similar feature like Google Docs and Sheets, but some Microsoft products don't have free access like Google Drive.
Afjal Hossain | TrustRadius Reviewer

Return on Investment

Axcient x360Recover (formerly BRC)

  • Better customer service when a user deletes a file and needs it restored
  • The return on investment will be seen if a crash/down computer were to come about
  • IT efficiency is the goal, to be covered in the event of a server failure
Anthony Taylor | TrustRadius Reviewer

Google Drive

  • For Google Drive for corporate use, it is easy to scale up or down based on number of users joining or leaving our organisation.
  • For Google Drive for personal use, it is always good to have it free; however it does not reward long term users with additional storage space like Microsoft does.
  • Cost of using it for corporate use is not too expensive compared to buying on-site file servers and storage servers.
  • Easy for our staff to set up and use.
Anonymous | TrustRadius Reviewer

Screenshots

Axcient x360Recover (formerly BRC)

Pricing Details

Axcient x360Recover (formerly BRC)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Axcient x360Recover (formerly BRC) Editions & Modules

Additional Pricing Details

Google Drive

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Drive Editions & Modules

Edition
Basic$6.001
Business$12.001
EnterpriseContact Vendor for Quote1
  1. per month
Additional Pricing Details
Discounts are available for students, educators, and non profit organizations.

Rating Summary

Likelihood to Recommend

Axcient x360Recover (formerly BRC)
9.7
Google Drive
9.1

Likelihood to Renew

Axcient x360Recover (formerly BRC)
6.6
Google Drive
9.9

Usability

Axcient x360Recover (formerly BRC)
7.3
Google Drive
9.4

Performance

Axcient x360Recover (formerly BRC)
1.0
Google Drive
9.4

Support Rating

Axcient x360Recover (formerly BRC)
1.0
Google Drive
8.7

Implementation Rating

Axcient x360Recover (formerly BRC)
2.0
Google Drive
8.0

Add comparison