61 Ratings
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Score 8 out of 100
Top Rated
210 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Azure Bot Service (Microsoft Bot Framework) is rated higher in 1 area: Usability
  • Google Authenticator is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.6

Azure Bot Service (Microsoft Bot Framework)

86%
7 Ratings
8.9

Google Authenticator

89%
46 Ratings

Likelihood to Renew

Azure Bot Service (Microsoft Bot Framework)

N/A
0 Ratings
8.0

Google Authenticator

80%
1 Rating

Usability

8.5

Azure Bot Service (Microsoft Bot Framework)

85%
4 Ratings
8.0

Google Authenticator

80%
2 Ratings

Availability

Azure Bot Service (Microsoft Bot Framework)

N/A
0 Ratings
10.0

Google Authenticator

100%
2 Ratings

Performance

Azure Bot Service (Microsoft Bot Framework)

N/A
0 Ratings
10.0

Google Authenticator

100%
2 Ratings

Support Rating

8.5

Azure Bot Service (Microsoft Bot Framework)

85%
8 Ratings
8.6

Google Authenticator

86%
16 Ratings

Implementation Rating

Azure Bot Service (Microsoft Bot Framework)

N/A
0 Ratings
10.0

Google Authenticator

100%
2 Ratings

Product Scalability

Azure Bot Service (Microsoft Bot Framework)

N/A
0 Ratings
5.0

Google Authenticator

50%
1 Rating

Likelihood to Recommend

Azure Bot Service (Microsoft Bot Framework)

It is helpful to us in many ways by giving the recommendation, providing multi-disciplinary platform integration, providing cloud storage with it, and many more. When it comes to doing some tasks with the image then it lags sometimes so there is a scope for improvement in it.
Neel Shah | TrustRadius Reviewer

Google Authenticator

It is supported by virtually all cloud-based software applications for business. I am happy to allow users to use this in addition to other authenticators. Certainly, if your business is in the Google cloud it makes sense, but my approach to the remote/virtual work world these past couple of years has been structured flexibility. Leaving some choice up to the users for their own comfort, particularly when they are using their own devices. I cannot think of a scenario where it is less appropriate - perhaps where you run the risk of "app sprawl". I.e., where you are requiring users to handle multiple authenticators (which can happen with certain pieces of hardware) you may want to encourage consolidation into one to avoid frustration.
Anonymous | TrustRadius Reviewer

Pros

Azure Bot Service (Microsoft Bot Framework)

  • Assembles conversational AI encounters for our clients
  • Adds regular language, discourse, and vision
  • Sends to well known channels with insignificant code changes
Anonymous | TrustRadius Reviewer

Google Authenticator

  • One strength is in how it checks identity to stop unwanted people from getting access.
  • Another strength is in cutting down on the frustration of users for the authentication process.
  • With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.
Anonymous | TrustRadius Reviewer

Cons

Azure Bot Service (Microsoft Bot Framework)

  • They have simplified the coding for the bot in Azure, but it would help if the coding was further simplified so that non-IT can operate [and] create it easily.
Francis Banda | TrustRadius Reviewer

Google Authenticator

  • I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
  • I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.
Ravinder Gupta | TrustRadius Reviewer

Pricing Details

Azure Bot Service (Microsoft Bot Framework)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Google Authenticator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Likelihood to Renew

Azure Bot Service (Microsoft Bot Framework)

No score
No answers yet
No answers on this topic

Google Authenticator

Google Authenticator 8.0
Based on 1 answer
It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks
Anonymous | TrustRadius Reviewer

Usability

Azure Bot Service (Microsoft Bot Framework)

Azure Bot Service (Microsoft Bot Framework) 8.5
Based on 4 answers
Azure Bot Service provides an integrated environment for bot development. Microsoft Azure Cloud is fully compatible and its security features. It's more important to pay attention to the logic of business than the specifics of each messenger. We don't have any issues using the bot framework because the implementation is excellent.
Al Mubassir Muin | TrustRadius Reviewer

Google Authenticator

Google Authenticator 8.0
Based on 2 answers
I have not faced any technical challenge personally using this application. It's very lightweight and doesn't require many system resources on your mobile device.
Ravinder Gupta | TrustRadius Reviewer

Reliability and Availability

Azure Bot Service (Microsoft Bot Framework)

No score
No answers yet
No answers on this topic

Google Authenticator

Google Authenticator 10.0
Based on 2 answers
In terms of availability, I had not experienced any issues with outages or the product not working when needed
Anonymous | TrustRadius Reviewer

Performance

Azure Bot Service (Microsoft Bot Framework)

No score
No answers yet
No answers on this topic

Google Authenticator

Google Authenticator 10.0
Based on 2 answers
The performance of google Authenticator is good and I have not experienced any slow downs
Anonymous | TrustRadius Reviewer

Support Rating

Azure Bot Service (Microsoft Bot Framework)

Azure Bot Service (Microsoft Bot Framework) 8.5
Based on 8 answers
The support team is quick to attend to any concerns regarding Azure Bot Service (Microsoft Bot Framework), and they are very friendly and technical. They are always available to assist with any bot framework related issue and they normally respond within 24 hours. They try by all means to understand the problem you are facing and they explore any possible diagnosis and troubleshooting necessary.
muphulusi dzivhani | TrustRadius Reviewer

Google Authenticator

Google Authenticator 8.6
Based on 16 answers
I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.
Anonymous | TrustRadius Reviewer

Implementation Rating

Azure Bot Service (Microsoft Bot Framework)

No score
No answers yet
No answers on this topic

Google Authenticator

Google Authenticator 10.0
Based on 2 answers
It was easy to implement and it went very smoothly. No issues
Anonymous | TrustRadius Reviewer

Alternatives Considered

Azure Bot Service (Microsoft Bot Framework)

Microsoft Bot Framework is much better and well more established without a lot of proprietary software/coding language.Lex is very limited with integration with standard hardware and network configurations.Lex has performance issues and was too slow to meet near real-time collaboration requirements.Bot Framework complements many other Microsoft communication products and this was key to implementing without a lot of new training required.
Maurice Samuels | TrustRadius Reviewer

Google Authenticator

We deploy Google Authenticator in residential and non-managed client scenarios. Google Authenticator can perform the basic functions needed for multi-factor authentication but lacks the more advanced features of solutions like Cisco's Secure Access by Duo. Google Authenticator is our go-to solution for anyone ready to increase their security but struggling to find the necessary technology budget.
Anonymous | TrustRadius Reviewer

Scalability

Azure Bot Service (Microsoft Bot Framework)

No score
No answers yet
No answers on this topic

Google Authenticator

Google Authenticator 5.0
Based on 1 answer
The product doesn’t have any features of tools that can help it scale
Anonymous | TrustRadius Reviewer

Return on Investment

Azure Bot Service (Microsoft Bot Framework)

  • Interfaces with the SQL data set, tracks down plans/replies, and tests them with the SDK.
  • Utilizing the system is made conceivable by the Bot Dev gateway. We can interface our bot in excess of ten channels, including Twilio Facebook, Twilio, Twilio, and Slack, and that's only the tip of the iceberg.
  • It is expensive.
Anonymous | TrustRadius Reviewer

Google Authenticator

  • More secure data = less worried about a data breach.
  • Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
  • Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.
Anonymous | TrustRadius Reviewer

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