Top Rated
125 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 125 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 9 reviews and ratings
Likelihood to Recommend
BambooHR
First of all, BambooHR is not cost-effective if you do not have a lot of processes that you are looking to streamline. In short, you need to examine what you are currently doing and determine whether BambooHR has an equivalent process that can replace it and help make things smoother. Mid-size companies might have better success with BambooHR given the cost, as well, but smaller companies can manage if the budget is there. If you're looking to provide more self-serve options to employees and free up your HR team/individual to do more on the strategy and development side of HR, BambooHR can definitely help with that. Ultimately, you need to consider the ROI on BambooHR and whether its implementation will provide the right amount of benefits to justify the change overall, which may be harder than it sounds in some cases.
Vice President, People & Operations
Peel Mutual InsuranceInsurance, 11-50 employees
SilkRoad
SilkRoad [HRMS] is best suited for posting open positions within your organization and for tracking applicants. Interview notes can be housed within the system so they follow the person when they apply for positions in the future.
Project Manager
American Dental PartnersHospital & Health Care, 201-500 employees
Feature Rating Comparison
Human Resource Management
BambooHR
7.9
SilkRoad
—
Employee demographic data
BambooHR
7.9
SilkRoad
—
Employment history
BambooHR
8.3
SilkRoad
—
Job profiles and administration
BambooHR
8.0
SilkRoad
—
Workflow for transfers, promotions, pay raises, etc.
BambooHR
7.8
SilkRoad
—
Organizational charting
BambooHR
7.7
SilkRoad
—
Organization and location management
BambooHR
8.2
SilkRoad
—
Compliance data (COBRA, OSHA, etc.)
BambooHR
7.1
SilkRoad
—
Payroll Management
BambooHR
7.3
SilkRoad
—
Pay calculation
BambooHR
7.4
SilkRoad
—
Support for external payroll vendors
BambooHR
7.0
SilkRoad
—
Off-cycle/On-Demand payment
BambooHR
6.1
SilkRoad
—
Benefit plan administration
BambooHR
8.0
SilkRoad
—
Direct deposit files
BambooHR
7.9
SilkRoad
—
Salary revision and increment management
BambooHR
7.9
SilkRoad
—
Reimbursement management
BambooHR
7.0
SilkRoad
—
Leave and Attendance Management
BambooHR
8.5
SilkRoad
—
Approval workflow
BambooHR
8.8
SilkRoad
—
Balance details
BambooHR
8.4
SilkRoad
—
Annual carry-forward and encashment
BambooHR
8.3
SilkRoad
—
Employee Self Service
BambooHR
8.2
SilkRoad
—
View and generate pay and benefit information
BambooHR
7.6
SilkRoad
—
Update personal information
BambooHR
8.5
SilkRoad
—
View company policy documentation
BambooHR
8.1
SilkRoad
—
Employee recognition
BambooHR
8.1
SilkRoad
—
View job history
BambooHR
8.6
SilkRoad
—
Asset Management
BambooHR
6.7
SilkRoad
—
Tracking of all physical assets
BambooHR
6.7
SilkRoad
—
HR Reporting
BambooHR
7.3
SilkRoad
—
Report builder
BambooHR
7.2
SilkRoad
—
Pre-built reports
BambooHR
7.5
SilkRoad
—
Ability to combine HR data with external data
BambooHR
7.4
SilkRoad
—
Onboarding
BambooHR
8.1
SilkRoad
—
New hire portal
BambooHR
8.1
SilkRoad
—
Manager tracking tools
BambooHR
8.0
SilkRoad
—
Performance and Goals
BambooHR
6.7
SilkRoad
—
Corporate goal setting
BambooHR
6.5
SilkRoad
—
Individual goal setting
BambooHR
7.1
SilkRoad
—
Line-of sight-visibility
BambooHR
6.1
SilkRoad
—
Performance tracking
BambooHR
7.1
SilkRoad
—
Performance Management
BambooHR
7.4
SilkRoad
—
Performance plans
BambooHR
7.5
SilkRoad
—
Performance improvement plans
BambooHR
7.2
SilkRoad
—
Review status tracking
BambooHR
7.6
SilkRoad
—
Review reminders
BambooHR
7.8
SilkRoad
—
Multiple review frequency
BambooHR
7.0
SilkRoad
—
Succession Planning
BambooHR
7.1
SilkRoad
7.0
Create succession plans/pools
BambooHR
7.0
SilkRoad
—
Candidate ranking
BambooHR
7.2
SilkRoad
—
Candidate search
BambooHR
7.3
SilkRoad
7.0
Candidate development
BambooHR
7.0
SilkRoad
—
Recruiting / ATS
BambooHR
7.0
SilkRoad
7.5
Job Requisition Management
BambooHR
6.9
SilkRoad
7.0
Company Website Posting
BambooHR
6.9
SilkRoad
—
Publish to Social Media
BambooHR
7.0
SilkRoad
—
Job Search Site Posting
BambooHR
6.9
SilkRoad
—
Duplicate Candidate Prevention
BambooHR
6.9
SilkRoad
7.0
Applicant Tracking
BambooHR
7.0
SilkRoad
8.0
Notifications and Alerts
BambooHR
7.6
SilkRoad
8.0
Pros
BambooHR
- Helpful homepage that includes lots of useful information at a glance. I especially like the "Who's Out" section which shows photos of all the employees not in the office. Because we are a global company with lots of offices in different time zones, it's essential to know who's on vacation for communication purposes.
- The interface is very user friendly. The functionality felt intuitive the first time I used it: I instantly knew how to request time off, look up other employees, etc.
- The employee directory is very useful. It displays everyone's title, photo, LinkedIn, contact info, etc. It's easy to search by name, title, department, etc. and to create custom filters.

Verified User
Strategist in Product Management
Computer Software Company, 201-500 employeesSilkRoad
No answers on this topic
Cons
BambooHR
- I found the playform not so intuitive when it came to customizing user role permissions. Again, I had no formal training, so I suspect this is more user inexperience vs a system issue.
- Very minor, but to access the main company calendar you have to hover over a particular section of the homepage. Employees would often struggle to find this.
- I honestly cannot think of anything else. It really is a well thought out and designed platform.
Corporate Controller
Author-it Software CorporationComputer Software, 51-200 employees
SilkRoad
No answers on this topic
Likelihood to Renew
BambooHR
BambooHR 10.0
Based on 1 answer
I like the fact that they keep sending you new information and keep you up to date to interesting Human Resource subjects of what's happening on the market . It is also a very dynamic and "young" platform with easy to read materials. the website, the colors and the front used is also very attractive and make the overall product very desirable.

Verified User
Employee in Human Resources
Computer Software Company, 11-50 employeesSilkRoad
No score
No answers yet
No answers on this topic
Usability
BambooHR
BambooHR 9.4
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Project Manager
TotalOil & Energy, 5001-10,000 employees
SilkRoad
No score
No answers yet
No answers on this topic
Support Rating
BambooHR
BambooHR 8.4
Based on 26 answers
- We had had an overall good experience; however, when there have been a handful of times when errors occurred in reports after payroll processing, and it has sometimes been difficult to get responses from support promptly.
- We had a significant issue with 1099 processing as there was a printing error on Bamboo's side; however, despite our reaching out to check the status, the rep communicated a timeline that was not met. We were not contacted until the day before the IRS deadline that our 1099's were not printed and would not be processed in time. This specific situation has caused us to prepare our 1099's in the future either internally or through another party.
Director of Financial Operations
Radiant ChurchNon-Profit Organization Management, 51-200 employees
SilkRoad
No score
No answers yet
No answers on this topic
Implementation Rating
BambooHR
BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.

Verified User
Employee in Human Resources
Computer Software Company, 11-50 employeesSilkRoad
No score
No answers yet
No answers on this topic
Alternatives Considered
BambooHR
I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Senior Enterprise Account Development II - Team Lead
LucidchartComputer Software, 201-500 employees
SilkRoad
I was not part of the selection process, but was pleased with how we used the tool.
Project Manager
American Dental PartnersHospital & Health Care, 201-500 employees
Return on Investment
BambooHR
- The less time our employees need to go to HR for questions and requests, the faster we are able to move and get things done which allow for people to continue working on their day to day jobs. We have insight into when people will be in and out of the office and can schedule things accordingly. All around insight into employee information is fantastic. Great product.

Verified User
Employee in Sales
Computer Software Company, 51-200 employeesSilkRoad
No answers on this topic
Screenshots
SilkRoad
—Pricing Details
BambooHR
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*
* company size