What users are saying about
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173 Ratings

BambooHR

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173 Ratings
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Score 8.6 out of 100
46 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

BambooHR

If you are managing a small/medium-sized organization with up to 500 employees, BambooHR is a great utility. It will automate the entire recruitment and selection process, make time tracking benefit administration highly efficient, and enhance the integrity of annual performance appraisals. It will eliminate nearly all kinds of unnecessary record management and paperwork. All the information about an employee can be accessed at any time of the day. However, for a large organization, the HRIS can erect virtual walls among employees and make management of human resources a daunting task for the HR manager.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BambooHR
8.5
SilkRoad Recruiting
Employee demographic data
BambooHR
8.7
SilkRoad Recruiting
Employment history
BambooHR
8.9
SilkRoad Recruiting
Job profiles and administration
BambooHR
8.6
SilkRoad Recruiting
Workflow for transfers, promotions, pay raises, etc.
BambooHR
8.4
SilkRoad Recruiting
Organizational charting
BambooHR
8.3
SilkRoad Recruiting
Organization and location management
BambooHR
8.4
SilkRoad Recruiting
Compliance data (COBRA, OSHA, etc.)
BambooHR
8.2
SilkRoad Recruiting

Payroll Management

BambooHR
8.7
SilkRoad Recruiting
Pay calculation
BambooHR
8.5
SilkRoad Recruiting
Support for external payroll vendors
BambooHR
8.7
SilkRoad Recruiting
Off-cycle/On-Demand payment
BambooHR
8.6
SilkRoad Recruiting
Benefit plan administration
BambooHR
9.0
SilkRoad Recruiting
Direct deposit files
BambooHR
8.8
SilkRoad Recruiting
Salary revision and increment management
BambooHR
8.8
SilkRoad Recruiting
Reimbursement management
BambooHR
8.6
SilkRoad Recruiting

Leave and Attendance Management

BambooHR
9.2
SilkRoad Recruiting
Approval workflow
BambooHR
9.3
SilkRoad Recruiting
Balance details
BambooHR
9.2
SilkRoad Recruiting
Annual carry-forward and encashment
BambooHR
9.0
SilkRoad Recruiting

Employee Self Service

BambooHR
8.8
SilkRoad Recruiting
View and generate pay and benefit information
BambooHR
8.8
SilkRoad Recruiting
Update personal information
BambooHR
8.9
SilkRoad Recruiting
View company policy documentation
BambooHR
8.7
SilkRoad Recruiting
Employee recognition
BambooHR
8.7
SilkRoad Recruiting
View job history
BambooHR
9.0
SilkRoad Recruiting

Asset Management

BambooHR
7.6
SilkRoad Recruiting
Tracking of all physical assets
BambooHR
7.6
SilkRoad Recruiting

HR Reporting

BambooHR
8.2
SilkRoad Recruiting
Report builder
BambooHR
8.2
SilkRoad Recruiting
Pre-built reports
BambooHR
8.1
SilkRoad Recruiting
Ability to combine HR data with external data
BambooHR
8.2
SilkRoad Recruiting

Onboarding

BambooHR
8.6
SilkRoad Recruiting
New hire portal
BambooHR
8.6
SilkRoad Recruiting
Manager tracking tools
BambooHR
8.6
SilkRoad Recruiting

Performance and Goals

BambooHR
8.2
SilkRoad Recruiting
Corporate goal setting
BambooHR
8.0
SilkRoad Recruiting
Individual goal setting
BambooHR
8.2
SilkRoad Recruiting
Line-of sight-visibility
BambooHR
8.1
SilkRoad Recruiting
Performance tracking
BambooHR
8.6
SilkRoad Recruiting

Performance Management

BambooHR
8.5
SilkRoad Recruiting
Performance plans
BambooHR
8.4
SilkRoad Recruiting
Performance improvement plans
BambooHR
8.3
SilkRoad Recruiting
Review status tracking
BambooHR
8.8
SilkRoad Recruiting
Review reminders
BambooHR
8.6
SilkRoad Recruiting
Multiple review frequency
BambooHR
8.3
SilkRoad Recruiting

Succession Planning

BambooHR
8.1
SilkRoad Recruiting
Create succession plans/pools
BambooHR
8.1
SilkRoad Recruiting
Candidate ranking
BambooHR
8.0
SilkRoad Recruiting
Candidate search
BambooHR
8.2
SilkRoad Recruiting
Candidate development
BambooHR
8.1
SilkRoad Recruiting

Recruiting / ATS

BambooHR
8.3
SilkRoad Recruiting
7.1
Job Requisition Management
BambooHR
8.3
SilkRoad Recruiting
7.5
Company Website Posting
BambooHR
8.2
SilkRoad Recruiting
8.0
Publish to Social Media
BambooHR
8.4
SilkRoad Recruiting
7.5
Job Search Site Posting
BambooHR
8.4
SilkRoad Recruiting
7.5
Duplicate Candidate Prevention
BambooHR
8.1
SilkRoad Recruiting
7.5
Applicant Tracking
BambooHR
8.2
SilkRoad Recruiting
8.0
Notifications and Alerts
BambooHR
8.7
SilkRoad Recruiting
6.0
Customized Application Form
BambooHR
SilkRoad Recruiting
5.5
Resume Management
BambooHR
SilkRoad Recruiting
7.0
Candidate Search
BambooHR
SilkRoad Recruiting
8.0
Collaboration
BambooHR
SilkRoad Recruiting
8.0
Task Creation and Delegation
BambooHR
SilkRoad Recruiting
8.0
Email Templates
BambooHR
SilkRoad Recruiting
7.0
User Permissions
BambooHR
SilkRoad Recruiting
5.0
Reporting
BambooHR
SilkRoad Recruiting
6.0

Pros

BambooHR

  • Helps us prepare our payroll on time and do so in an error-free manner.
  • Implements ATS in our organization and this is crucial in growing our talented workforce.
  • It's stable, and all organizations from small to mid-sized are able to use it efficiently.
Martin Oliver | TrustRadius Reviewer

SilkRoad Recruiting

  • The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
  • Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
  • Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
  • Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
Anonymous | TrustRadius Reviewer

Cons

BambooHR

  • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
  • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

  • OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
  • I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
  • The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BambooHR

BambooHR 10.0
Based on 2 answers
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Kendra Zondervan | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 12 answers
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
Oksana Lukash, PHR, CCP (ksusha45@yahoo.com) | TrustRadius Reviewer

Usability

BambooHR

BambooHR 9.3
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Chris Edwards | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 6.0
Based on 3 answers
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
Anonymous | TrustRadius Reviewer

Reliability and Availability

BambooHR

BambooHR 10.0
Based on 1 answer
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 9.0
Based on 2 answers
No answer on this topic is available.

Performance

BambooHR

BambooHR 9.0
Based on 1 answer
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Support Rating

BambooHR

BambooHR 8.4
Based on 28 answers
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 2 answers
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
Erin Seay | TrustRadius Reviewer

Online Training

BambooHR

BambooHR 10.0
Based on 1 answer
The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Implementation Rating

BambooHR

BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Alternatives Considered

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Hayden Anderson | TrustRadius Reviewer

SilkRoad Recruiting

NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
Diaman Amsler | TrustRadius Reviewer

Scalability

BambooHR

BambooHR 10.0
Based on 1 answer
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Return on Investment

BambooHR

  • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
  • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

  • The cost was very high
  • It made managers more involved in the process
  • It got managers involved earlier than they had been in the past
  • It forced managers to stay involved in their recruiting and not just wait for HR to hire someone
Anonymous | TrustRadius Reviewer

Screenshots

SilkRoad Recruiting

Pricing Details

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*

* company size

SilkRoad Recruiting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

BambooHR
8.7
SilkRoad Recruiting
6.5

Likelihood to Renew

BambooHR
10.0
SilkRoad Recruiting
5.0

Usability

BambooHR
9.3
SilkRoad Recruiting
6.0

Reliability and Availability

BambooHR
10.0
SilkRoad Recruiting
9.0

Performance

BambooHR
9.0
SilkRoad Recruiting

Support Rating

BambooHR
8.4
SilkRoad Recruiting
5.0

Online Training

BambooHR
10.0
SilkRoad Recruiting

Implementation Rating

BambooHR
10.0
SilkRoad Recruiting

Scalability

BambooHR
10.0
SilkRoad Recruiting

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