What users are saying about
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Top Rated
1067 Ratings
4 Ratings

Basecamp

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Top Rated
1067 Ratings
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Score 8.3 out of 100
4 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

Statuspage

StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance.StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
Statuspage
9.5
Task Management
Basecamp
8.1
Statuspage
9.0
Resource Management
Basecamp
7.8
Statuspage
Gantt Charts
Basecamp
7.5
Statuspage
Scheduling
Basecamp
8.1
Statuspage
10.0
Workflow Automation
Basecamp
7.0
Statuspage
10.0
Team Collaboration
Basecamp
8.5
Statuspage
Support for Agile Methodology
Basecamp
7.5
Statuspage
Support for Waterfall Methodology
Basecamp
8.0
Statuspage
Document Management
Basecamp
7.9
Statuspage
Email integration
Basecamp
7.8
Statuspage
Mobile Access
Basecamp
8.4
Statuspage
10.0
Timesheet Tracking
Basecamp
7.3
Statuspage
Change request and Case Management
Basecamp
7.6
Statuspage
Budget and Expense Management
Basecamp
7.8
Statuspage
Search
Basecamp
Statuspage
9.0
Visual planning tools
Basecamp
Statuspage
9.0

Professional Services Automation

Basecamp
7.7
Statuspage
Quotes/estimates
Basecamp
8.0
Statuspage
Invoicing
Basecamp
7.2
Statuspage
Project & financial reporting
Basecamp
7.9
Statuspage
Integration with accounting software
Basecamp
7.6
Statuspage

Communication

Basecamp
Statuspage
8.0
Chat
Basecamp
Statuspage
10.0
Notifications
Basecamp
Statuspage
10.0
Discussions
Basecamp
Statuspage
2.0
Internal knowledgebase
Basecamp
Statuspage
9.0
Integrates with Gmail and Google Hangouts
Basecamp
Statuspage
9.0

File Sharing & Management

Basecamp
Statuspage
10.0
Access control
Basecamp
Statuspage
10.0
Advanced security features
Basecamp
Statuspage
10.0

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Statuspage

  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
Anonymous | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Statuspage

  • StatusPage is nice because it keeps a rolling update on the previous statuses, but when it displays in Hipchat it just shows the last update.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Statuspage

No score
No answers yet
No answers on this topic

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Statuspage

No score
No answers yet
No answers on this topic

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Statuspage

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.4
Based on 29 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Statuspage

Statuspage 10.0
Based on 2 answers
Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
Anonymous | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Statuspage

No score
No answers yet
No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Statuspage

I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc.I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
Anonymous | TrustRadius Reviewer

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

Statuspage

  • We were able to quickly train our entire support team to use this tool in less than 30 minutes, both to schedule maintenance and publish unexpected downtime. The product is so user friendly that it takes very little training to use proficiently.
  • Ease of integrations with existing services and software like Twitter and Slack allow us to reach further with our notification without creating new intake channels for stakeholders.
Anonymous | TrustRadius Reviewer

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Statuspage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Statuspage Editions & Modules

Edition
FreeFree
Hobby$292
Startup$992
Business$3992
Enterprise$1,4992
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Basecamp
8.3
Statuspage
10.0

Likelihood to Renew

Basecamp
10.0
Statuspage

Usability

Basecamp
7.8
Statuspage

Reliability and Availability

Basecamp
10.0
Statuspage

Performance

Basecamp
7.3
Statuspage

Support Rating

Basecamp
8.4
Statuspage
10.0

Online Training

Basecamp
5.0
Statuspage

Implementation Rating

Basecamp
7.7
Statuspage

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