beqom vs. CaptivateIQ

Depending on the complexity of the processes, the regulatory constraints and the number of employees to be managed, beqom can be a very powerful solution. Sometimes it's just too powerful and expensive for the scope.

In terms of setting up special incentive programs, it might be better to have those paid out directly. Sometimes the system needs to be manually updated if for say a special service is sold to a pre-existing company. On our end we have to create "new customers" to reflect these new structures of incentives. It still works on CIQ, but it would be helpful for something on the site to allow us to modify this directly.

Incentivized

• Budget Simulation, impact analysis of change ina compensation plan, scenario comparison
• End user (functional user) administration
• Total compensation management (ability to manage all the processes in a single tool)
• Integration into the information system (SSO, data flows, etc.)
• Complex business rules
• Matrix organization management and complex workflows

• Employee Self-Service: CapIQ include self-service portals for employees. This allows them to access their compensation details, track their performance, and understand how their pay is structured.
• Error reduction - Manual calculation of incentives and bonuses is prone to errors, especially in organizations with complex compensation structures involving multiple variables, such as sales targets, performance metrics, and different payout rates. These errors can result in underpayments, overpayments, or discrepancies in compensation, which can lead to dissatisfaction among employees.
• Real-Time Updates: In dynamic environments, compensation plans may change frequently due to shifts in business goals or market conditions. Compensation incentive software can quickly adapt to these changes, ensuring that compensation calculations remain accurate even as plans are updated. CapIQ allowed me to track my incentives live.

Incentivized

• Territory Management
• Mobile functionnalities

• Reporting is challenging. Even exporting payouts requires selecting a date, so if I want a full year of payouts for the entire team, I have to run 12 reports and combine the data. They have a reporting function, but it also requires a significant setup, and I have yet to figure out how to combine data from all of our plans with different columns.
• Tracking down changes from prior periods can be tricky. This usually happens due to user error (whoops - admin set up something not quite right), but it might be nice to easily see what changed or why there is an increase or decrease from a prior period impacting the current payout.

Incentivized

It fits our need and allows a lot of piece of mind. It has a lot of features we like and they keep innovativing and adding to it.

Incentivized

I give this rating because I think that this works really well, and it helps our teams see things faster and we are able to keep up with pay outs, I give Captivate a 10/10 because I love the format and how quickly we are able to see the payouts

Incentivized

Support is provided by the implementation partner and beqom. A team of the editor is dedicated to this activity

We used support during our initial setup regarding statment errors. They were quick and concise to respond and help us solve our issues regarding this. They also directed us to the office hours that enabled us to learn of new features and upcoming announcements.

Incentivized

I worked with a vendor to implement. CIQ support was very good. The implementation was very fast, particularly compared to other platforms

Incentivized

Beqom is the only one managing all compensation components (total comp).

Spiff is super sleek and a top contender, honestly, though the price point difference between Captivate and Spiff took Spiff off the table quickly for us. Sales Cookie: we used it for a bit as Captivate didn't have a Hubspot integration, but we quickly outgrew the software and needed a more complex solution. Xactly just doesn't have a great user experience and level of customization needed for our plans. All of this to say, Captivate absolutely wins every time on value for cost and functionality compared to other solutions we have vetted.

Incentivized

• Reduction in calculation errors.
• Equality Management (comparisons, Women/Men, etc.).
• Letters/Plan description communication. Mass ability through the tool and direct communication to the eligible.
• Logs of all actions performed.

• As a sales representative in this 700+ employee company, I couldn't tell you the ROI.
• I will say it probably saves me an hour a month compared to traditional compensation reviews/approvals (think about PER representative)
• There was an increase in sales representative satisfaction with commission tracking.

Incentivized