What users are saying about
184 Ratings
773 Ratings
184 Ratings
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Score 4.8 out of 100
773 Ratings
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Score 8 out of 100

Likelihood to Recommend

Birst

Birst is well suited for an organization looking for a cloud-hosted analytics solution that is contained within one package. It is able to connect to a very wide variety of different data sources, and has options for either light or involved ETL procedures, depending on the users experience with preparing data. As with any BI project, it would not be suitable for an organization where there is no dedicated team to maintain and manage the project.
Anonymous | TrustRadius Reviewer

Tableau Server

Tableau may be well suited to non-Microsoft shops. Its methodologies, internal management, and overall approach seem geared more toward Oracle/Java shops. It also does require a decent amount of care and feeding. Backups, upgrades, etc., tend to be cumbersome and require some level of IT knowledge, despite how the product is often sold. Smaller shops that wish to pursue Tableau may be better off leveraging their SaaS offerings.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Birst
7.6
Tableau Server
7.2
Pixel Perfect reports
Birst
7.8
Tableau Server
9.1
Customizable dashboards
Birst
7.9
Tableau Server
7.1
Report Formatting Templates
Birst
7.1
Tableau Server
5.3

Ad-hoc Reporting

Birst
7.0
Tableau Server
6.1
Drill-down analysis
Birst
6.7
Tableau Server
6.3
Formatting capabilities
Birst
7.6
Tableau Server
6.0
Integration with R or other statistical packages
Birst
6.1
Tableau Server
5.6
Report sharing and collaboration
Birst
7.5
Tableau Server
6.4

Report Output and Scheduling

Birst
8.1
Tableau Server
6.3
Publish to Web
Birst
8.7
Tableau Server
7.3
Publish to PDF
Birst
8.0
Tableau Server
6.4
Report Versioning
Birst
7.4
Tableau Server
6.4
Report Delivery Scheduling
Birst
8.3
Tableau Server
6.4
Delivery to Remote Servers
Birst
Tableau Server
5.1

Data Discovery and Visualization

Birst
7.0
Tableau Server
6.6
Pre-built visualization formats (heatmaps, scatter plots etc.)
Birst
7.4
Tableau Server
7.5
Location Analytics / Geographic Visualization
Birst
7.7
Tableau Server
7.3
Predictive Analytics
Birst
5.8
Tableau Server
4.9

Access Control and Security

Birst
8.1
Tableau Server
7.2
Multi-User Support (named login)
Birst
8.8
Tableau Server
6.9
Role-Based Security Model
Birst
8.0
Tableau Server
7.5
Multiple Access Permission Levels (Create, Read, Delete)
Birst
7.4
Tableau Server
7.0
Single Sign-On (SSO)
Birst
Tableau Server
7.4

Mobile Capabilities

Birst
7.9
Tableau Server
6.5
Responsive Design for Web Access
Birst
8.4
Tableau Server
6.2
Dedicated iOS Application
Birst
8.3
Tableau Server
6.8
Dedicated Android Application
Birst
7.2
Tableau Server
6.7
Dashboard / Report / Visualization Interactivity on Mobile
Birst
7.6
Tableau Server
6.2

Application Program Interfaces (APIs) / Embedding

Birst
Tableau Server
5.6
REST API
Birst
Tableau Server
5.8
Javascript API
Birst
Tableau Server
6.1
iFrames
Birst
Tableau Server
5.4
Java API
Birst
Tableau Server
5.6
Themeable User Interface (UI)
Birst
Tableau Server
6.1
Customizable Platform (Open Source)
Birst
Tableau Server
4.6

Pros

Birst

  • Birst is an platform that provides connectors to some of the applications we use, but also allows us to bring in data from disparate systems to perform ETL and integrate all of the data for analyses. It makes no assumptions about your data, which is good for us, as we have a lot of customizations to many of our systems.
  • Birst is making inroads towards a more modern UI.
Sean Keesler | TrustRadius Reviewer

Tableau Server

  • It's good at doing what it is designed for: accessing visualizations without having to download and open a workbook in Tableau Desktop. The latter would be a very inefficient method for sharing our metrics, so I am glad that we have Tableau Server to serve this function.
  • Publishing to Tableau Server is quick and easy. Just a few clicks from Tableau Desktop and a few seconds of publishing through an average speed network, and the new visualizations are live!
  • Seeing details on who has viewed the visualization and when. This is something particularly useful to me for trying to drive adoption of some new pages, so I really appreciate the granularity provided in Tableau Server
Anonymous | TrustRadius Reviewer

Cons

Birst

  • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
  • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
  • Takes a little time to understand how to build reports, not the most intuitive UI
Anonymous | TrustRadius Reviewer

Tableau Server

  • Tableau Server has had some issue handling some of our larger data sets. Our extract refreshes fail intermittently with no obvious error that we can fix
  • Tableau Server has been hard to work with before they launched their new Rest API, which is also a little tricky to work with
Jacob Rasmussen | TrustRadius Reviewer

Likelihood to Renew

Birst

Birst 9.0
Based on 36 answers
We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
Brian Flood | TrustRadius Reviewer

Tableau Server

Tableau Server 10.0
Based on 20 answers
It simply is used all the time by more and more people.Migrating to something else would involve lots of work and lots of training.The renewal fee being fair, it simply isn't worth migrating to a different tool for now.
Mathieu Gaouette | TrustRadius Reviewer

Usability

Birst

Birst 6.1
Based on 11 answers
I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
Anonymous | TrustRadius Reviewer

Tableau Server

Tableau Server 9.0
Based on 11 answers
Tableau Server is unbeatable at creating easy to use, interactive dashboards for busy executives. The software also saves time for the busy analyst that is tired of always using Excel. Tableau Server is a head and shoulders improvement over Excel.
Thomas Young | TrustRadius Reviewer

Reliability and Availability

Birst

Birst 4.1
Based on 12 answers
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Tim Welch | TrustRadius Reviewer

Tableau Server

Tableau Server 9.0
Based on 9 answers
Our instance of Tableau Server was hosted on premises (I believe all instances are) so if there were any outages it was normally due to scheduled maintenance on our end. If the Tableau server ever went down, a quick restart solved most issues
Anonymous | TrustRadius Reviewer

Performance

Birst

Birst 7.5
Based on 12 answers
Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
Brett Mooberry | TrustRadius Reviewer

Tableau Server

Tableau Server 8.1
Based on 8 answers
While there are definitely cases where a user can do things that will make a particular worksheet or dashboard run slowly, overall the performance is extremely fast. The user experience of exploratory analysis particularly shines, there's nothing out there with the polish of Tableau.
Jonathan Drummey | TrustRadius Reviewer

Support Rating

Birst

Birst 5.3
Based on 36 answers
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team?In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days.Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
Deborah Stillwell Judy | TrustRadius Reviewer

Tableau Server

Tableau Server 9.1
Based on 12 answers
We have consistently had highly satisfactory results every time we've reached out for help. Our contractor, used for Tableau server maintenance and dashboard development is very technically skilled. When he hits a roadblock on how to do something with Tableau, the support staff have provided timely and useful guidance. He frequently compares it to Cognos and says that while Cognos has capabilities Tableau doesn't, the bottom line value for us is a no-brainer
Henry Yennie | TrustRadius Reviewer

In-Person Training

Birst

Birst 9.1
Based on 4 answers
I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly.The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
Timothy Humphreys | TrustRadius Reviewer

Tableau Server

Tableau Server 8.0
Based on 4 answers
In our case, they hired a private third party consultant to train our dept. It was extremely boring and felt like it dragged on. Everything I learned was self taught so I was not really paying attention. But I do think that you can easily spend a week on the tool and go over every nook and cranny. We only had the consultant in for a day or two.
Mashhood Syed | TrustRadius Reviewer

Online Training

Birst

Birst 8.0
Based on 2 answers
Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
Anonymous | TrustRadius Reviewer

Tableau Server

Tableau Server 9.0
Based on 9 answers
The Tableau website is full of videos that you can follow at your own pace. As a very small company with a Tableau install, access to these free resources was incredibly useful to allowing me to implement Tableau to its potential in a reasonable and proportionate manner.
Mel Stephenson | TrustRadius Reviewer

Implementation Rating

Birst

Birst 5.3
Based on 12 answers
Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
Deborah Stillwell Judy | TrustRadius Reviewer

Tableau Server

Tableau Server 9.1
Based on 13 answers
Implementation was over the phone with the vendor, and did not go particularly well. Again, think this was our fault as our integration and IT oversight was poor, and we made errors. Would they have happened had a vendor been onsite? Not sure, probably not, but we probably wouldn't have paid for that either
Anonymous | TrustRadius Reviewer

Alternatives Considered

Birst

During the vetting process, we looked at 14 different products (one of them internal) to see if they would fit our needs and whittled it down to this one over a three month period. We did not contact sales for all of them (sales sites were enough to rule out some), but did have a lot of demos with a significant portion of them and reviewed several of the major industry studies as well. We had representatives of both user interests/design and the technical backend on the evaluation process.
The major features we were looking for a product that we could embed inside our own SaaS application, connect to a sharded Postgres database, had multitenancy and allowed for customer generated reports/ self-reporting. Some of the minor "nice to have" features we were looking at was scheduled reports, especially if we could plug it into our own scheduling system (for CAN-SPAM compliance), internationalization, and support.
In the evaluation, Birst hit all of the must-haves and enough of the nice to haves that they made it down to our final two and the trial was the clincher to make it our final choice.
Anonymous | TrustRadius Reviewer

Tableau Server

We used and still are using IBM Cognos for business intelligence purposes. It is good for use as a data infrastructure and analytic framework, rather than a BI toolkit, but Tableau is replacing Cognos fast. We used D3.js for a few proofs of concept visualization and dashboarding, but those efforts stopped because of productivity and maintenance problems.
Anonymous | TrustRadius Reviewer

Scalability

Birst

Birst 6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Tim Welch | TrustRadius Reviewer

Tableau Server

No score
No answers yet
No answers on this topic

Return on Investment

Birst

  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
Andy Olson | TrustRadius Reviewer

Tableau Server

  • Tableau does take dedicated FTE to create and analyze the data. It's too complex (and powerful) a product not to have someone dedicated to developing with it.
  • There are some significant setup for the server product.
  • Once sever setup is complete, it's largely "fire and forget" until an update is necessary. The server update process is cumbersome.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Birst

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Birst Editions & Modules

Edition
Basic License$30,0001
  1. Per 20 Users Per Year
Additional Pricing Details

Tableau Server

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tableau Server Editions & Modules

Edition
Creator$70.001
Explorer$35.001
Viewer$12.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Birst
7.4
Tableau Server
6.4

Likelihood to Renew

Birst
9.0
Tableau Server
10.0

Usability

Birst
6.1
Tableau Server
9.0

Reliability and Availability

Birst
4.1
Tableau Server
9.0

Performance

Birst
7.5
Tableau Server
8.1

Support Rating

Birst
5.3
Tableau Server
9.1

In-Person Training

Birst
9.1
Tableau Server
8.0

Online Training

Birst
8.0
Tableau Server
9.0

Implementation Rating

Birst
5.3
Tableau Server
9.1

Scalability

Birst
6.0
Tableau Server

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