Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.
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CrowdStrike Falcon
Score 9.2 out of 10
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CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.
$6.99
per endpoint/month (for 5-250 endpoints, billed annually)
Pricing
Bitdefender GravityZone
CrowdStrike Falcon
Editions & Modules
No answers on this topic
Falcon Pro
$6.99
per endpoint/month (for 5-250 endpoints, billed annually)
Falcon Enterprise
$14.99
per endpoint/month (minimum number of endpoints applies)
Falcon Premium
$17.99
per endpoint/month (minimum number of endpoints applies)
It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
Well-suited for advanced and more mature environments, with dedicated personnel and well-versed in Threat and Incident Response. The learning curb is a bit steep, but if time can be dedicated to attending Workshops and Learning modules on Crowdstrike University, then 3-6 months is a realistic timeframe to yield expected outcomes. Clear blueprints for product rollout are provided to customers based on your specific environment.
Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
The cloud-based console provides for easy computer management and deployment.
Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
Computers can be grouped into different categories, with different policies automatically deployed to each category.
Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
Endpoint Isolation - instead of hoping an adversary was blocked in time. CrowdStrike locks down the endpoint beyond using the Windows Firewall. Allowing a whitelist of IPs brings additional management of that endpoint to another level that most other tools don't have.
Rich Data Recording - CrowdStrike is best described as a giant tape recorder in the sky. When it lands on the box, it truly provides insight into the those that other tools could only dream of.
Extensive APIs - CrowdStrike understands that they are not your only security vendor, so they have API usage for everything in their platform to automate and integrate to your heart's desire.
Cloud Visibility - CrowdStrike's cloud monitoring capabilities are agnostic of cloud platform. No longer does one need to worry about putting all their eggs in one basket because the endpoint tool prefers one platform over another.
Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
The ability to do a system-level scan like a traditional AV is missing and isn't a feature CrowdStrike is planning on implementing. Old school IT guys are going to be curious about this.
Host management and deletion are clunky and take 45 days for a machine to fall off your subscription license.
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.
We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
CrowdStrike Falcon Endpoint certainly comes in with a slight price premium compared to other offerings, but when you're talking about your last line of defense against malware it's well worth it. From a feature perspective, many players offer similar feature sets but what sets CrowdStrike apart is the ease of implementation. The management is simplistic in nature for the items we managed on our own (we were using Falcon Complete which is a managed solution).
The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.
