What users are saying about
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60 Ratings
5 Ratings

Bitrix24

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60 Ratings
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Score 7.9 out of 100
5 Ratings
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Score 6.4 out of 100

Likelihood to Recommend

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Sanjit Mandal | TrustRadius Reviewer

Sapling HR

I think for specific use cases it makes a lot of sense- I would blindly recommend it to anyone- I think it serves a purposes- has areas of growth potential and does some things well. So I'd want to spend some time understanding the users needs before recommending. That said- for a team that is locked into ADP I think it serves a great purpose as ADP is very non-user friendly for the average employee. And for a team that needs some workflows more automated because they don't have people to manage process, it is really helpful.
Adrienne Barnard | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Bitrix24
7.5
Sapling HR
Task Management
Bitrix24
7.9
Sapling HR
Gantt Charts
Bitrix24
7.5
Sapling HR
Scheduling
Bitrix24
7.3
Sapling HR
Workflow Automation
Bitrix24
7.7
Sapling HR
Mobile Access
Bitrix24
6.9
Sapling HR
Search
Bitrix24
7.3
Sapling HR
Visual planning tools
Bitrix24
7.7
Sapling HR

Communication

Bitrix24
7.6
Sapling HR
Chat
Bitrix24
7.6
Sapling HR
Notifications
Bitrix24
7.5
Sapling HR
Discussions
Bitrix24
7.9
Sapling HR
Surveys
Bitrix24
8.3
Sapling HR
Internal knowledgebase
Bitrix24
7.5
Sapling HR
Integrates with GoToMeeting
Bitrix24
7.1
Sapling HR
Integrates with Gmail and Google Hangouts
Bitrix24
7.1
Sapling HR
Integrates with Outlook
Bitrix24
7.4
Sapling HR

File Sharing & Management

Bitrix24
7.6
Sapling HR
Versioning
Bitrix24
7.5
Sapling HR
Video files
Bitrix24
7.1
Sapling HR
Audio files
Bitrix24
7.5
Sapling HR
Document collaboration
Bitrix24
7.9
Sapling HR
Access control
Bitrix24
7.6
Sapling HR
Advanced security features
Bitrix24
7.3
Sapling HR
Integrates with Google Drive
Bitrix24
7.9
Sapling HR
Device sync
Bitrix24
8.0
Sapling HR

Pros

Bitrix24

  • The internal HR manager in Bitrix24 does not allow us to create sufficiently structured graphical lists of all absences that each employee has taken during his career within the company, and of all accessibility requests by employees to access some limited functionalities within the service.
  • When it comes to group management work, it has been good to be able to identify elements within the service that remain oriented to business processes, such as the specialized area of web sales. Based on that, Bitrix24 is a good service to be able to manage business directly and to bring in leads on an ongoing basis, while still having positive results.
  • It is well known that despite being a sales and CRM service, Bitrix24 has enough features to be able to plan projects of different scopes. Each of the project setup operations that can be executed within the Bitrix24 platform are accurate, or at least seem better and more streamlined than with any other service we've had the opportunity to test.
  • Bitrix24 automates the execution of administrative dynamics to optimize the overall sales force level, thus leading to better level transactions within the sales modalities, and by integrating Bitrix24 with other sales services, it is possible to mobilize the documents of operations performed from one service to another.
  • It can also be used to increase the quality level of the technical support operations that our support staff manages, as it allows for reviews of each support session, in order to evaluate the technician in question who is talking to customers while he is working in real time.
  • In the case of managing crossover operations, we believe that Bitrix24 offers a good level of analysis for such crossovers, even when you need to work surprisingly with charts of various shapes that require a large number of crossovers. This information on graphs and reports coming from Bitrix24 is very easy to configure to match the technical formats or general aspects of any other CRM, without losing the quality of the work.
Susan Everett | TrustRadius Reviewer

Sapling HR

  • Organized documents.
  • Ability to DocuSign.
  • Email intra and inter.
Michelle Thornton | TrustRadius Reviewer

Cons

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Anonymous | TrustRadius Reviewer

Sapling HR

  • Though the system is easy to use and set up, getting in contact with a customer support representative can take some time.
  • As highly customizable as it is, there are some features that you cannot change or bypass.
Aldo Gomez | TrustRadius Reviewer

Usability

Bitrix24

Bitrix24 7.7
Based on 10 answers
This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
Lee holter | TrustRadius Reviewer

Sapling HR

Sapling HR 6.4
Based on 1 answer
To use this system you need to buy several add-ons. If add-ons do not fit your business model you will have to access platforms from different companies. The system is not easy to use for onboarding. Candidates cannot change and update settings. To use the system a person must click in the correct spots. If not it leads you someplace else. Then you have to start clicking all over again.
Michelle Thornton | TrustRadius Reviewer

Support Rating

Bitrix24

Bitrix24 7.7
Based on 10 answers
The support offered by Bitrix24 is quite good; they also have a help center on their website that explains in detail each section of the tool and in many cases they include videos that provide a lot of valuable information. Perhaps if they could improve their service time for tickets, development would be great.
Anonymous | TrustRadius Reviewer

Sapling HR

Sapling HR 6.7
Based on 3 answers
Sapling HR helps my HR team keep track of our personal information like contact information or t-shirt sizes (who doesn't like free shirts), as well as helping new hires onboard. I think it's super simple to use and keeps everything pretty nicely organized.
Danny Eng | TrustRadius Reviewer

Alternatives Considered

Bitrix24

The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
Oleg Galimov | TrustRadius Reviewer

Sapling HR

Very very similar- it is not worth switching from one to the other unless you want to have payroll in the same tool
Adrienne Barnard | TrustRadius Reviewer

Return on Investment

Bitrix24

  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Anonymous | TrustRadius Reviewer

Sapling HR

  • We were able to get the system implemented very quickly, which was of great importance to us as we were undergoing rapid growth.
  • The system has helped us keep and stay organized and allowed team members to work collaboratively to get tasks done. Many of these tasks were previously managed with various spreadsheets and other trackers that were quickly becoming unmanageable.
  • Sapling has greatly decreased the time we needed to onboard and employee and has prevented many errors.
Aldo Gomez | TrustRadius Reviewer

Screenshots

Pricing Details

Bitrix24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bitrix24 Editions & Modules

On-premise Edition
Bitrix24.CRM$1,341
BusinessStarting at $2,691
    SaaS Edition
    FreeFree
    Start+14.402
    CRM+41.402
    Project+41.402
    Standard59.402
    Professional119.402
    1. per month
    Additional Pricing Details

    Sapling HR

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Sapling HR Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Bitrix24
    7.6
    Sapling HR
    6.1

    Usability

    Bitrix24
    7.7
    Sapling HR
    6.4

    Support Rating

    Bitrix24
    7.7
    Sapling HR
    6.7

    Add comparison