BMC Helix Monitor vs. Freshservice
BMC Helix Monitor vs. Freshservice
Product | Rating | Most Used By | Product Summary | Starting Price |
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BMC Helix Monitor | N/A | BMC Helix Monitor is a SaaS solution that combines broad monitoring and event management capabilities with a containerized microservices architecture. It is designed to improve performance across complex environments while supporting the agility and speed required by digital businesses. | N/A | |
Freshservice | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $19 Per Month Per User |
BMC Helix Monitor | Freshservice | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
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Incident and problem management |
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ITSM asset management |
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Change management |
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BMC Helix Monitor | Freshservice | |
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Small Businesses | Sentry Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Sentry Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ignio AIOps Score 8.1 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BMC Helix Monitor | Freshservice | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (113 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (2 ratings) |
Usability | - (0 ratings) | 9.1 (6 ratings) |
Support Rating | - (0 ratings) | 8.4 (77 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (2 ratings) |
Ease of integration | - (0 ratings) | 7.3 (1 ratings) |
BMC Helix Monitor | Freshservice | |
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Likelihood to Recommend | BMC Software Inc. No answers on this topic | Freshworks Inc |
Pros | BMC Software Inc. No answers on this topic | Freshworks Inc |
Cons | BMC Software Inc. No answers on this topic | Freshworks Inc |
Likelihood to Renew | BMC Software Inc. No answers on this topic | Freshworks Inc |
Usability | BMC Software Inc. No answers on this topic | Freshworks Inc |
Support Rating | BMC Software Inc. No answers on this topic | Freshworks Inc |
Implementation Rating | BMC Software Inc. No answers on this topic | Freshworks Inc |
Alternatives Considered | BMC Software Inc. No answers on this topic | Freshworks Inc |
Return on Investment | BMC Software Inc. No answers on this topic | Freshworks Inc |
ScreenShots | Freshservice Screenshots |