Likelihood to Recommend
It provides the best project management. We had used this application for a short term project and it gives complete info and management for the project.
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EveryAction is ideal for any advocacy group that is organizing the public to engage with their elected officials on issues. We primarily use it to send out Action Alerts calling on supporters to sign letters and petitions. From advocating with the local school board for more investment in mental health supports for students to advocating with the Governor to enact into law legislation to reduce child poverty -- EveryAction is a vital tool in our advocacy for public policies and public funding that support the well-being of children.
Read full review Pros Detailed reports for attendance, returned members etc Volunteer scheduling Read full review Acknowledgement letters Keeping track of donations Allowing changes to be made to donations if necessary, even after a couple of days (our old system was very difficult to make changes to a donation record) Allows for direct attachment of any electronic documents to the donor profile Read full review Cons Breeze has some disadvantages. It does not give access to the users to download the reports of the projects in PDF forms or any other format. The chart function of this application is not applicable to detect the curvy paths in the project completion. Read full review Getting help from the ticketing help system--it can take a long time to get a response. I'd be interested to see more email templates available for us to use or take inspiration from. The log-out times for EveryAction can be frustrating, especially when you get logged out in the middle of building a campaign and you lose information. Read full review Likelihood to Renew
The concerns that have yet to be resolved are significant and will influence our decision to renew, but the heavy lift of migrating again within three years may make the decision inevitable
Read full review Usability
It's just so easy--there isn't a lot of techy lingo or graphics, so a regular person can log in and have a sense of what does what. There might be a few terms you need to learn, but everything is in common English so you can almost always find what you're looking for.
Read full review Reliability and Availability
Before the pandemic, tech support was 10/10, but now it’s a little harder to get ahold of someone. I completely understand the difficulty now with working from home and everything so I’m not upset, it just does cause a little worry when I’m pressed for time. A lot of it is my fault for leaving things to the last minute though :/
Read full review Performance
Will not go higher than 8 because of how often I end up locked out
Read full review Support Rating
Every experience I've had with Breeze's customer support has been... incredible. While being exceedingly polite, they are prompt and helpful. When addressing my concerns, they often anticipated other potential concerns and provide answers to them. Very proactive. The support staff seems to be very knowledgeable. I feel like there's no problem that could arise, that they couldn't tackle.
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Support is really good. The answers are always extremely helpful and really walk you through all the steps necessary to answer your questions. I do wish they had capacity for a live chat feature to allow for quicker responses because occasionally there can be a bit of a lag of a day or so to get a response.
Read full review Online Training
They went through all the features and explained in easy-to-digest details what features the system had. They were also responsive to questions we had. We were able to check in with the support team after training and received prompt followups that helped supplement the training after we had real-world experience using the system.
Read full review Implementation Rating
EveryAction definitely makes it easier for my job and reaching members. I manage communications and to be able to communicate with members and donors quickly has been great. After a few weeks of reading the training guides and watching videos, I was able to learn EveryAction and it has helped my job. It is worth a shot!
Read full review Alternatives Considered
The layout of these projects and tasks is reliable user-friendly, exceptionally decent, clean, and coordinated.
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Because EveryAction was developed by a team with plenty of experience in both non-profit and political work, it was far more tailored to our needs than either
(which caters more to for-profit businesses than non-profits focused on advocacy) or
(which caters more to political work than non-profit work).
Read full review Scalability
It just works whenever we need it. We'd grown our list and scaled up substantially since buying the product and have had no issues.
Read full review Return on Investment Much lower price point than alternatives makes it fiscally responsible. Easy to use platform makes it easy to use for volunteers. Read full review Improved digital advocacy performance (one click action taking). Negative impact on email performance (open rates). Improved SMS acquisition (easy check box to sign up to receive text messaging). Vastly improved ability to pull data for analysis compared to other tools at this price point. Simplified integration of forms embedded in the website (Drupal). Read full review