Broadvoice vs. Sharpen Contact Center Platform
Broadvoice vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Broadvoice | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 monthly, 12 or 36 months per seat | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Pricing Based on 3 Year Terms | — | ||||||||||||||
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Broadvoice | Sharpen Contact Center Platform | |
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Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Broadvoice | Sharpen Contact Center Platform | |
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Small Businesses | Nextiva Business Phone Service Score 9.2 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Nextiva Business Phone Service Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Broadvoice | Sharpen Contact Center Platform | |
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Likelihood to Recommend | 8.9 (248 ratings) | - (0 ratings) |
Likelihood to Renew | 8.5 (15 ratings) | - (0 ratings) |
Usability | 8.5 (13 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Performance | 7.3 (2 ratings) | - (0 ratings) |
Support Rating | 8.5 (14 ratings) | - (0 ratings) |
In-Person Training | 9.1 (2 ratings) | - (0 ratings) |
Online Training | 8.5 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.7 (7 ratings) | - (0 ratings) |
Configurability | 6.8 (2 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Broadvoice | Sharpen Contact Center Platform | |
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Likelihood to Recommend | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Likelihood to Renew | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Usability | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Reliability and Availability | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Performance | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Support Rating | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
In-Person Training | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Online Training | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Implementation Rating | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Contract Terms and Pricing Model | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Scalability | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | Broadvoice | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
ScreenShots | Broadvoice Screenshots |