BSI Customer Suite vs. Salesforce Experience Cloud
BSI Customer Suite vs. Salesforce Experience Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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BSI Customer Suite | N/A | The BSI Customer Suite, from BSI headquartered in Baden, includes integrated solutions for Customer Relationship Management (CRM), Customer Experience (CX), Data Management (CDP), Customer Insights and Artificial Intelligence (AI). BSI aims to help companies delight their customers in real time along the entire customer journey. Thus, marketing, sales, and service teams have everything they need for cross-channel, automated, and personalized customer communication. For the retail, banking and… | N/A | |
Salesforce Experience Cloud | N/A | Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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BSI Customer Suite | Salesforce Experience Cloud | |
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Ask people about this product | See helpful people who have experience with this product | |
Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Platform & Infrastructure |
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Web Content Creation |
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Results and Analysis |
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Digital Experience Platform |
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BSI Customer Suite | Salesforce Experience Cloud | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Progress Sitefinity Score 7.6 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BSI Customer Suite | Salesforce Experience Cloud | |
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Likelihood to Recommend | - (0 ratings) | 10.0 (52 ratings) |
Usability | - (0 ratings) | 9.4 (4 ratings) |
Performance | - (0 ratings) | 9.1 (5 ratings) |
Support Rating | - (0 ratings) | 7.7 (17 ratings) |
Ease of integration | - (0 ratings) | 9.4 (4 ratings) |
BSI Customer Suite | Salesforce Experience Cloud | |
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Likelihood to Recommend | BSI (Business Systems Integration) No answers on this topic | Salesforce |
Pros | BSI (Business Systems Integration) No answers on this topic | Salesforce |
Cons | BSI (Business Systems Integration) No answers on this topic | Salesforce |
Usability | BSI (Business Systems Integration) No answers on this topic | Salesforce |
Performance | BSI (Business Systems Integration) No answers on this topic | Salesforce |
Support Rating | BSI (Business Systems Integration) No answers on this topic | Salesforce |
Alternatives Considered | BSI (Business Systems Integration) No answers on this topic | Salesforce |
Return on Investment | BSI (Business Systems Integration) No answers on this topic | Salesforce |
ScreenShots | BSI Customer Suite Screenshots |